CURRICULLUM VITAE

Name

KAWESI ABDUL S

Address

** ****** ******, ***. ***

Burlington MA. 01803

U.S.A

Telephone

***- ***- ****

Email

aculyk@r.postjobfree.com

Work experience

• May 2014 - Present: GUEST SERVICES AGENT

EMBASSY SUITES (Boston- Waltham)

HOTEL & HOSPITALITY

Making new guest reservations & assisting with any changes, handling check in’s/outs

Processing payments as well as selling & maintaining the Embassy Suites brand.

• April 2013 – May 2014: GUEST SERVICES AGENT

EXTENDED STAY AMERICA HOTELS (BURLINGTON)

HOTEL & HOSPITALITY

Handling customer reservations, check in’s & outs, receiving and processing

payments, providing guests with important information about the hotel and ensuring

guest satisfaction with each stay.

• October 2011 – May 2013:

CASHIER

CVS Caremark (Belmont MA)

RETAIL CHAIN STORE

Receiving & processing payments, stock taking so as to meet customer needs.

•September 2011 - Present:

INTERPRETER (Contractor)

BAYSTATE INTERPRETERS INC.

HEALTH CARE INTERPRETER & TRANSLATOR SERVICES.

Providing interpreter & translation services in the medical field where there is a

language barrier to enable effective communication between medical personnel

& patients.

•August 2011 - Feb 2013:

GUEST SERVICE REPRESENTATIVE

COURTYARD MARRIOTT (Billerica MA)

HOTEL & HOSPITALITY

Handling customer reservations as per their needs check ins & outs, receiving and

processing payments, providing guests with important information about the hotel and

areas of interest, as well as any other customer care duties.

•Feb 2008 - April 2011:

SCHEDULER

AFRICA BROADCASTING (Uganda) LTD. - NTV UGANDA

MEDIA / BROADCASTING HOUSE

Previewing programs weekly to ensure conformity to the Broadcasting council standards.

Preparing, submitting, coordinating, &cross-checking the Daily Transmission

Schedule (DTS) to the Studio Technical Operators a day before transmission.

•October 2005 – Jan 2006:

MANAGER

OLYMPIA HOTEL- Ntinda (Uganda)

HOTEL & HOSPITALITY

Receiving customers, making bookings, maintaining existing clientele, Implementing &

facilitating events.

Planning, budgeting & making purchases of supplies needed for day to day operations.

Informing management on progress of accounts through weekly & quarterly reports,

Scouting for and inform management on potential business areas & budget negotiations.

•October 2003 – Dec. 2005:

MARKETING & PUBLIC RELATIONS ADVISOR

HI TECH AUDIO SOUNDS

ENTERTAINMENT SERVICE PROVIDER

Networking and building positive working relationships with clients and the media, Informing management on progress of accounts through weekly & quarterly reports, Scouting for and inform management on potential business areas and budget negotiations, Maintaining existing client portfolio, Implementing and facilitating events, as well as Customer care duties.

•Sept 2003 – Sept. 2004:

QUALITY ASSURANCE MANAGER

ZIPHOM UGANDA LTD.

PRINTING & PUBLISHING COMPANY

Proof reading script in conformity with customer requirements, Ensuring quality prints, Identifying potential business areas, Maintaining existing client portfolio, as well as other customer care duties.

•August 2002 – Oct. 2002:

NEWS REPORTER (Intern)

UGANDA TELEVISION

MEDIA / BROADCASTING HOUSE

Gathering news items for the station, Interviewing people in the news forum & subsequent reporting of the findings.

•July 2002 – August 2002:

NEWS REPORTER (Intern)

RADIO UGANDA

MEDIA / BROADCASTING HOUSE

Collecting news stories for use in bulletins & Conducting interviews & Stand-up reporting.

•August 2001 – Oct. 2001:

PROGRAM ANNOUNCER (Links )

CHANNEL TELEVISION

MEDIA / BROADCASTING HOUSE

Reading out the day’s program schedule and Introducing the program line up.

Education and training

•April 30-20011:

•Jan. 2006 – Jan. 2007:

CERTIFICATE IN STANDARD FIRST AID WITH CPR/AED (ADULT PLUS CPR CHILD AND INFANT) – AMERICAN RED CROSS OF MASSACHUSETTS BAY (CAMBRIDGE, USA).

GRADUATE DIPLOMA IN MULTIMEDIA DESIGN AND PRODUCTION TECHNOLOGY- COSMOPOINT COLLEGE – KUALA LUMPUR (MALAYSIA).

•Feb 2006 – May 2006:

CERTIFICATE IN MOBILE PHONE REPAIRING (LEVEL 1)

MC ORANGE INSTITUTE – KUALA LUMPUR (MALAYSIA).

BASIC MOBILE PHONE KNOWLEDGE, REPAIRING SKILLS AND MOBILE PHONE SOFTWARE.

•2000 – 2003:

BACHELOR OF MASS COMMUNICATION – KAMPALA UNIVERSITY (UGANDA).

•1991 – 1997:

UGANDA ADVANCED CERTIFICATE OF EDUCATION (U.A.C.E)

UGANDA CERTIFICATE OF EDUCATION (U.C.E)

KIBULI SECONDARY SCHOOL (UGANDA).

•1986 – 1990:

PRIMARY LEAVING EXAMINATIONS (P.L.E)

KIBULI DEMONSTRATION SCHOOL (UGANDA)

•1984 – 1985:

NAKASERO PRIMARY SCHOOL (UGANDA)

ENGLISH

LUGANDA

Social skills and competences

INTERPERSONAL, LEADERSHIP, DECISION MAKING AND PROBLEM SOLVING AS WELL AS NEGOTIATION SKILLS AND COUNSELLING.

Organizational skills and competences

MANAGEMENT, MONITORING AND EVALUATION SKILLS, AS WELL AS WILLINGNESS TO MAKE USE OF EXISTING DEPARTMENTAL PROCEDURES, COORDINATION AND HUMAN RESOURCE MANAGEMENT.

Artistic skills and competences

STRONG KEYBOARD SKILLS INCLUDING PROOF READING, COMPOSING AND WRITING BUSINESS LETTERS.

REFERENCES

1. Mohamed Sebulime

Eliot Community Human Services.

186 Bedford Street, Lexington MA 02420

Tel. 781- 249- 0482

2. Farida Matovu

UDR Properties,

1 Ames Hill Drive, Tewksbury M.A 01876

Tel. 617-***-****

3. Jennifer Hatfield

Datawatch Corporation.

271 Mill Rd. Town of Chelmsford, MA 01824

Tel. 781-***-****

Contact this candidate