Summary:

IT professional seeking a position as a network engineer to implementing network infrastructures configuring, optimizing and supporting network systems. Handling the responsibilities of organizing, maintaining and monitoring performance of network structures. Providing assistance troubleshooting, diagnostics and solutions to network failures.

Skills:

Cisco; Routers (3500, 2900), Switches (2960x), Nexus (5548UP), ASA (5515x)

VLANS, Trunking, Ether Channels, Portfast, Switchport, BDPU Guard

Cisco IOS; Cisco ASDM. Cisco Unity Connection, Cisco Unified Call Manager

Windows (XP, Vista, 7, 8, 8.1, 10); Office 2007, 2010, 2013; Visio ; Adobe

Network maintenance/repairs/upgrades, VoIP telephony, security applications, firewalls

Experience:

WTHR-TV, IS Technician Indianapolis, IN 4/2014-Present

Planned and implemented network projects ensuring systems tailored company needs.

Installed, configured and maintained network services, systems equipment and devices.

Monitored network performance regularly to improve performance and functionality.

Troubleshot issues of VoIP phones to resolve operational issues and restore services.

Maintained daily support for hardware, software applications and operating systems.

Franciscan Alliance, Service Technician Indianapolis, IN 1/2013-12/2013

Utilized Computrace anti-theft tracking software to ensure laptops were not stolen.

Assisted managing CMDB database and keeping it current upon each new deployment.

Provided supported on all documented software at St. Francis (Dragon, Midmark, PACS)

Performed patch downs with telecommunications equipment when moving phones.

Primarily worked directly with end users resolving their technical issues.

Community Health Network, Help Desk Indianapolis, IN 1/2012-1/2013

Deployed new desktops/laptops/monitors/network printers for a 10,000+ PC network.

Imaged computers/laptops and configure to corporate and department requirements.

Performed on-site support for complex desktop issues for end-users when needed.

Installed, configure, test and maintain end-user workstations hardware and software.

Managed Active Directory including user and file system security, printer’s setup.

Education:

Anderson University, Anderson, IN 2014-2016

Masters of Business Administration (expected)

Purdue University, Indianapolis, IN 2009-2011

Bachelors Degree of Science in Information Technology

Certifications:

Cisco Certified Network Associate (CCNA) Routing and Switching

Currently Pursuing (CCNP) Cisco Certified Network Professional Certification