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Customer Service Sales

Location:
Texas
Posted:
May 02, 2016

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Resume:

**** ***** *****, *******, ** ***** 713-***-**** aculwy@r.postjobfree.com

Julia D. Salazar

Skills

Microsoft Office XP, MS Word, MS Excel, MS Outlook, MS Access, Power Point, Adobe Photoshop, Windows and Mac proficient. 10 Key by touch.

Experience

10/2015-Present

M&L Auto Sales

Houston, TX

Office Assistant/Sales

Took payments in store and over the phone. Reconcile statements and follow up collections as necessary. Perform background checks on credit applications. Give approvals for current charges.

Prepare cash deposits and fill out the cash control sheet daily. Process daily credit card deposits.

Maintain contact with customers via email, phone calls, and regular updates on promotional offers.

Scheduled prospective customer appointments to direct sales traffic to dealership(s).

Conducted demonstrations of vehicle features via test drives.

2/2014-8/2014

Famsa Furniture

Houston, TX

Customer Service Cashier

Take payments in exchange of items sold and payments for loans made within store.

Assist customers with decision making on purchases as well as up-sell items as and when deemed necessary.

Maintain inventories and stocks, managed store displays as instructed and collected deposits and prepared delivery records for end of day paperwork.

08/2013-02/2014

Oxy Inc. (Oil and Gas)

Houston, TX

Customer Service Receptionist

Answer all incoming calls, open all mail and retrieve all voicemails and emails for the Owner Relations department.

Log and determine accurate resolutions and time frames for all requests. Compose letters and correspondence regarding all open tickets until request is resolved.

Provide superior customer service and work quality while demonstrating flexibility and innovation in resolving problems.

7/2012-8/2013

Whitestone Reit (Commercial Leasing Asst.)

Houston, TX

Leasing Assistant

Answer the leasing line and pre-qualify prospects interested in our properties. Track all calls and lead emails and create a presentation with data collected weekly for leasing meetings.

Set up tenant files with correct leasing documents. Maintain the file room by archiving past tenant files and shred sensitive documents.

Back up office manager with all phone calls for company.

Create ads for Craigslist and LoopNet as needed.



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