CHARLES LEVI SESSIONS, JR

*** **** ******, ********, *** York 11726

678-***-****

aculwf@r.postjobfree.com

EDUCATION

Doctor of Computer Science – DCS (Expected Graduation: 12/21/18)

Colorado Technical University

* Major: Information Assurance

* GPA: 3.30

Master in Business Administration - MBA

American Intercontinental University

* Major: Project Management

* Master of Project Management (MPM): American Academy of Project Managers

* Certified International Project Manager (CIPM): American Academy of Project Managers

* Microsoft Certificate: Course 6173: Designing High Availability in Windows Server2008

* GPA: 3.25

Bachelor of Information Technology - BIT

American Intercontinental University

* Major: Network Administration

* CompTIA Certified: A+ (COMP001020685507)

* CompTIA Certified: Network+ (COMP001020685507)

* GPA: 3.86 (Magna cum Laude)

SUMMARY

* Infrastructure/Server/Desktop/Application Support.

* Front-End Web Development

* Project Management (PMBOK).

* Customer Service (Client Focus).

* Written and Verbal Communication Skills.

* Diplomacy (Conflict Resolution).

EXPERIENCE

Virginia College, Knoxville, TN June 22, 2015 – Present

Program Director – Networking Engineering

http://www.vc.edu

Advise Students - Responsible for developing and sustaining student relationships through participation in student orientations and provide proper counseling, coaching, mentoring, scheduling, and advisement.

Supervise Instructors – Participate in hiring, training, instructor orientations, mentoring program instructors; provide faculty development and in-service opportunities; and, provide growth opportunities for teaching methodologies. Certification Classes Include: Microsoft Windows Desktop & Server 2012 (MCSA &MCSE), RHEL Fedora, Cisco CCNA, A+, Network+, Security+

Support Operations – Monitor student attendance, grades, retention, academic metrics, program budget, classroom observations, instructor evaluations, and provide actionable information to the Dean, Campus President, and Corporate Academics.

Teach Classes - Responsible for teaching a minimum one course per quarter.

Ensure Compliance – Responsible for adherence to ACICS criteria, programmatic accreditor criteria, and corporate and college policies and procedures.

Review Curriculum - Participates in program and curriculum review and development.

Support Program Enrollment – Provide product knowledge to admissions quarterly and interview applicants as requested.

Support Graduates – Provide Career Services and the Campus President with the type and number of externship requirements and manage the placement and supervision of students in the externships.

Support Campus Events - Attend campus/corporate events.

ITT Technical Institute, Atlanta, GA December 2012 – June 12, 2015

Network Manager/Interim Chair: SST- School of Information Technology

http://www.itt-tech-edu

Campus-wide technology manager and nationwide administrative datacenter point of contact for approximately 400 local desktop computer systems and servers. Responsible for Capital Expenditure savings in systems and improvements while maintaining human capital reductions in delivering mid-to-large scale projects on time and on budget.

My role is comprised of strategic planning, business solutions, team leadership, budgeting, capital, expenditure and planning and vendor relations. Manage inventory and application usage as well as purchases and licensing. Completion rate above 98% and streamline support campus IT functions by delineating tasks, leadership positions and implementing best practices.

Manage a staff of 5-8 resources supporting 400+ end-users. Equipment resources include: Administration of Avaya VoIP phone system with 288-clients and server, VMWare ESXi server, TapIT voice telemarketing server, campus/administration and guest wireless administrator, AT&T fiber optic Internet subscription, emergency planning and more. Lead organizational subject matter expert related to the configuration and operation of all firewall, switch management, Active Directory. Campus Lead responsible for all campus network activities, installations, configurations and maintenance. Supervisor of a network team (15) interns in federal work study program solely related to information technology networks and security. Improve network security, define end-user problems, analyze requirements while maintain close relationships with stakeholders.

Daily implementation of Microsoft Active Directory configuration with enterprise server imaging and configuration tools; such as Microsoft SCCM, CloneZilla, Microsoft PE-Boot, ImageX, DHCP, DNS and more. Active Directory maintenance and configuration of all users for password resets, disables, intranet connectivity and Microsoft Office 365 implementations. Implementation and maintenance of campus wide, fiber optic connected and layered (guest, administration and student) 8-access point wireless system including segmented internet connectivity with all wired campus and administrative systems throughout the campus.

Administration of VPN and database services for remote access authentication. Design and administration of local campus telephone and contact directory database using LDAP and SQL queries. Lead day-to-day maintenance of Dell, Ricoh, Hewlett Packard and IBM printer systems including LaserJet, color, copier, Plotter and scanner systems.

ITT Technical Institute, Atlanta, GA June 2011 – December 2012

Adjunct Professor: School of Information Technology

http://www.itt-tech-edu

Lecture a collection of accredited undergraduate information technology courses: ANSI C++ Programming, Risk Management, Microsoft and Linux Operating Systems, Cisco Network Management: CCNA 2 & 4, Network Standards and Protocols, Packet Tracer, Fedora and Red Hat Enterprise Linux Operating System and Administration (LAMP), Network Capstone: Project Management, Introduction to Programming Logic, Structured Cabling, Computers and Telecommunications, Fundamentals of Information Systems Security, WAN Technology and Application, Network Technology and Service Integration and Database Development.

Class population: 15-30 students. Educate morning and evening classes with hands-on guidance and technical training including career development toward certification and information technology based employment.

CompuCom, Atlanta, GA Apr 2009 – June 2011

Project Manager/ Lead Engineer

http://www.compucom.com

Lead state-to-state infrastructure deployments at Wells Fargo, Wells Fargo Advisors, Wachovia Securities/Wachovia Bank information technology projects:

Planning and implementation of project deliverables from initiating to close.

Hands-on management of local Compucom Desktop Support Technicians and vendors.

Coordination of client project managers and network architects.

Administration of technical documentation and resource information via SharePoint portal.

Project: Eastern Refresh Apr 2009 – May 2011

Initiated and chartered a two year project that required software and hardware upgrades for Wachovia Securities offices that eventually became Wells Fargo Advisors.

Wachovia commissioned the upgrade of an infrastructure that consisted of approximately 4,250 computers at 291 Wachovia Securities offices across the United States eastern seaboard to be upgraded.

Assessed, identified, enhanced and resolved problem areas regarding technology needs.

Provided strategic methods to deliver tactical installation and enhancement milestones that would increase business productivity, assure critical migration steps, such as remote desktop access, patch management, Thomson Financial-SmartStation software installation and Configuration, Cisco and Juniper Switch installation/replacement, Citrix, Kontiki, NetOp, Rhumba, RightFax, Snagit, WebEx, Oasis, Microsoft Office, Microsoft Office Communicator, SoftPro and Falcon Risk Management applications, Matrox Dual/Quad monitor setups, data conversion, Blackberry and Palm desktop synchronization and more.

Supported Regions include: Georgia, North Carolina, South Carolina, Alabama, Virginia and Texas. All regions required daily high-speed connectivity to main communications facility in Charlotte, North Carolina.

Performed a transparent end-user "roll-out" of Microsoft Windows applications and products on desktop and notebook computers utilizing a CDROM and PXE network based overlays and Symantec Ghost.

Systems/Application Server Administration and Management of installations and configurations of high-speed Microsoft Windows enterprise servers and PCs while taking a strong lead role in Windows Server Administration and Network Administration Services assigned to South Trust/Wachovia bank branches after hours including Wachovia held mortgage and investment companies.

Evaluated, owed and disseminated critical project information as well as provide subject matter expertise on all related network, hardware and software applications.

Executed, managed and monitored project performance using Microsoft Office including Visio and Project.

Monitored and adjusted project variances to completion.

Provided accurate scheduling and budget forecasts.

Performed ongoing Earned Value Management.

Confirmed work was done according to requirements.

Indexed and archived project records.

Updated internal SharePoint knowledgebase.

Documented lessons learned with management stakeholders.

Emory University School of Medicine, Atlanta, GA Mar 2006 - Nov 2009

Network Desktop Consultant http://www.emory.edu

Supported the Dean's Office of Medical Education and Student Affairs under the aegis of the School of Medicine Information Technology Services Department.

Hands-on team lead and network administration and Support of Microsoft Windows 2000/2003 Enterprise Domains with separate administrator credentials in Healthcare and academic university setting of more than 2 thousand PCs and Apple computers as well as PDAs and so forth.

Supported client/server wide area networks (WAN) and applications.

Support duties include: MS Windows Systems/Application Server Administration including install/add/change/configure/break/fix repair of server, desktop and notebook computers on Microsoft Windows AD based domains connecting to the wide area network (WAN).

Administered backup/restore end-user and file server data as required.

Configured backup software to include/remove network attached data sources.

Monitored, configured and reset via manual/web/serial com port: Cisco Catalyst 6500 Series FWSM (layers 2-7) and Cisco 7200 IOS release 12.2BC, Linksys Wi-Fi and Broadband, Hewlett Packard, Juniper and Foundry Network switches, routers, hubs and print servers.

Added/modified/removed end-user computer group policy objects with Microsoft Active Directory. Trouble-shoot Exchange Server clients.

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