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Customer service

Location:
League City, TX
Posted:
May 02, 2016

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Resume:

Dessera A Stansbury

P O Box ***, Dickinson, TX **539-700

409-***-****

aculw8@r.postjobfree.com

Summary

Service-oriented individual with a 30+ year background in customer service oriented positions. Core competencies excellent customer service, positive attitude and strong problem solving and conflict resolution skills as well as excellent communicaton and time management skills. Handles tasks with accuracy and efficiency

Skills

Excellent customer service

Microsoft Office

Quickbooks

Social Media

Experience

Service Writer

Dues Camping Center - Dickinson, TX July 2015 - Mar 2016

Write service agreements

Identify problem issues with customer products

Assign appropriate service agent to customer problem

Check to insure that appropriate changes were made to resolve customers' problem

Handle customer complaints

Telephone switchboard

Greeting Customers

Detail Manager

Johnny's RV - Theodore, AL Jan.2010 - Sep. 2010

Detailing interior and exterior of RV units and boats

Up-selling detail services to customers

Ordering supplies

Parts running for Service Department

Clerical duties and answering phones

Collecting payments for services

Store Manager

Jody's Pets - Morehead City, NC Oct. 2006 - March 2007

Purchasing and receiving inventory

Managing, scheduling and training of employees (8)

Daily and veterinary care of exotic and domestic animals for sale

Cash handling, maintaining books and reporting for the store

Owner/Assistant

Keys Mobile RV - Tavernier, FL Nov. 2004 - Sep. 2006

Purchasing and receiving parts and supplies

Bookkeeping

Sales

Customer Service

Assisting with RV repairs

Appointment scheduling

Setting up accounts with suppliers

3rd Key Manager

The Pet Warehouse - Jacksonville, NC Sep. 2003 - May 2004

Bookkeeping

Sales

Purchasing and receiving inventory

Managing, scheduling and training of employees (8)

Daily and veterinary care of exotic and domestic animals for sale

Cash handling, maintaining books and reporting for the store

Assistant Manager

Pet Luv - Ashville, NC Dec. 2001 - Dec. 2002

Maintaining records of breeders and sales of animals

Opening and closing store

Bookkeeping

Purchasing and receiving of supplies and equipment

Matching clients with the right animal for their needs.

Sales

Co-Owner

Halischak Property Preservation - Acworth, GA Nov. 1993 - June 2001

Assessing property occupation for lending institutions

Maintaining property for property owners (lawn care, general upkeep)

Evictions of tenants from properties when financial abligations were not met.

Assisting in finding temporary help and payroll

Executive Assistant

Mississippi Rubber and Specialty Company - Jackson, MS Jan. 1987 - Dec. 1988

Assisting Management is coordinating office services

Programming and maintaining weekly and monthly sales reports

Annalyze and prepare operating reports and financial collections

Customer correspondence, resolving client issues and providing personal customer service.

Assisting in preparation of budgets and annual reports



Contact this candidate