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Education

September **** - June ****, B.S. Music Education, Boston Conservatory of Music

Positions Held

March 2013 November 2015, Test Center Manager, Prometric, Boston, MA

Controlling test area by maintaining a working knowledge of standard operating procedures

Register and prepare candidate scorecards

Confirm candidates’ identification and credentials

Maintain a secure testing environment by continuously monitoring examinees throughout the exam

Resolve candidate issues or report them to corporate management

Protect security of all computer software in test center environment

Manage computer servers when necessary

Manage misconduct such as security breaches or inappropriate conduct of candidates

Ensure test center environment is maintained to ensure a safe and comfortable testing experience

Report any occurrences which fall outside company guidelines to corporate management

Manage scheduling and payroll of test center employees

Foster a positive and respectful team-oriented environment September 2001 September 2011, High School/Middle School/Jazz/Beginner Band Director Medford Public Schools, Medford, MA

Arranging of music for entire school year

Preparing students for all performances, including parades, half-time shows, concerts, and auditions through disciplined and rigorous rehearsals, following Massachusetts Curriculum Frameworks

Working closely with the Athletics Department with coordinating schedules and transportation September 1997 September 2001, Account Sales/Inventory Manager, Spectrowax Corp., Brighton, MA

Managing over 300 corporate sales accounts

Responsible for city and state purchasing bids, including hospitals, schools, and other municipalities

Responsible for handling sales, training, and customer service for the Hannaford stores account

Handling of customer service issues

Responsible for maintaining accurate inventory levels in a warehouse of over thousands of items September 1995 September 1997, Purchasing Agent, UNICCO Service Company, Boston, MA

Purchasing manager of over 300 accounts in time-sensitive situations

Responsible for the nationwide transition of standardized purchasing procedures and supplies

Responsible for safety training of all cleaning products

Responsible for staying up to date on all vendors, products, procedures and safety protocols

Responsible for the maintenance of all the MSDS guidelines and company training manuals

Responsible for exploring options with current and new vendors to maintain the most up to date and efficient products

452 Chandler Street

Tewksbury, Massachusetts 01876

Home phone: 978-***-****

Cell Phone: 781-***-****

Email: aculto@r.postjobfree.com

John R. Feitor

2

Awards

Portuguese Heritage Award June 1, 2007

Awarded to individuals who have excelled in their lives and who serve as role models for others to emulate.

Award presented by The Commonwealth of Massachusetts House of Representatives Languages

Fluent in Portuguese

Volunteer Experience

Filarmonica Santo Antonio Cultural Center, Cambridge, MA community band conductor

German Shorthaired Pointer Rescue New England general support Licenses and Certificates

Initial MA Teacher’s License # 387091

References (letters available upon request)

Tom Regan Test Center Manager, Prometric, Boston, MA 857-***-****

John Correia Senior Vice President Operations, UG2, Boston, MA 617-***-****

(Former account executive, UNICCO)

Richard Trotta Director of Technology, Media, and Fine Arts, Medford High School 781-***-****

Paul D’Alleva Principal, Andrews Middle School, Medford, MA 781-***-**** John R. Feitor

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