Phyllis B. Perry

Little Rock, Arkansas

Cell: 501-***-****/Message: 469-***-****

acult7@r.postjobfree.com

Objective

Seeking employment with a corporation that utilizes my skills, education and training that offers continuous growth and opportunity for advancement

Education

January 2013– May 2016

Pulaski Technical College - “Certified Paralegal – Paralegal Technology”

Associates Degree of Applied Science.

October 1998 – November 1998

Broadway School of Real Estate

August 1986-December 1986

University of Arkansas at Little Rock

Business Administration

Areas of Knowledge

All Microsoft Applications (Outlook/Excel/Word/Power point/Access/Visio)*Customer Service*Family Law* Bankruptcy*Real Estate*Collections* Medical Terminology*Legal Terminology* Domestic Relations*Child Support* Pulaski County Notary Public*Meditech* Novell Groupwise*Billing*Cole Information*Paragon*CHRIS*EDOCTUS*SAP

Experience

June 2013 – Current

State of Arkansas (DHS-Central Registry-Family Services)

DHS Program Specialist / Time Keeper

Process high volume of Registry and Criminal background check requests and process hand completed forms and documents pertaining to a limited release of confidential information pursuant to Arkansas Code and relevant DHS/DCFS policies and procedures for employment working with children, for placement of children in provisional or foster homes, process & de-identify case files per request; Process cases; Monitor who is on the child abuse registry; Key employee time sheets; Order supplies; Other duties as assigned

March 2010 – Current

State of Arkansas (DHS-Central Registry)

Administrative Specialist III / Administrative Analyst / Time Keeper

Administrative Support to Supervisor & Analysts, Complete Registry Checks through Chris & fax or mail the results to requestor, Open and distribute mail, complete a cash log of money received, maintain logs of incoming and outgoing mail, de-identify files, prepare and mail letters and correspondence for supervisor, deal effectively with equipment problems, Answer all incoming calls, Key employee time sheets, Assist Administrative Analyst, Maintain Calendar, order office supplies & Other Duties as assigned.

September 2008 – January 2010

Elite Business Solutions (Contract Work)

Office Coordinator

Make flight and hotel arrangements for Annual Conferences; Monitor daily calendar for all appointment; Type Agendas, prepare Booklets for Conferences and Meetings; Send meeting reminders, memos and updates via Outlook and by US Postal Service; Schedule bimonthly Meeting; Order office supplies; Take minutes for meetings, Answer incoming calls; Maintain calendar of appointments; Set up conferences for meetings; Coordinate lunches for in-house meetings, client/visitor meetings; Review expense reports for department to ensure accuracy, timeliness and detail; Assist director in all clerical areas.

July 2008 – September 2008

State of Arkansas – (Arkansas Economic Development (SBA))

Administrative Assistant

Answer incoming calls, Enter new business data in system, monitor calls, submit messages to appropriate staff, create and label folders for new clients, organized file cabinet, faxed, mailed SBA packets, relieved front desk for lunch and breaks, Maintain calendar of appointments; Act as liaison between department & staff – Control interruptions; Set up conference room for visitor meetings; Assist Director in all clerical areas duties as assigned.

November 2006 – June 2008

Children’s Medical Center of Dallas, Dallas, TX

Secretary III / Staffing

Prepared correspondence, memos, reports and letters using Microsoft applications, answered and monitored calls, coordinated meetings through Novell GroupWise, retrieve medical records through Power Chart, scheduled meetings, handle reimbursements, travel arrangements. Maintain calendar of appointments; Act as liaison between department & staff – Control interruptions; Set up conference room for visitor meetings; Coordinate lunches for in-house meetings, client/visitor meetings; Review expense reports for department to ensure accuracy, timeliness and detail; Staffing to assure that all shifts were filled, Making calls after hours and the weekend when staff was short or there were call ins and meeting with Clinical Managers to make sure that their schedules were balanced; Assist Director in all clerical areas duties as assigned.

May 2004 – July 2006

Arkansas Children’s Hospital, Little Rock, AR

Secretary III

Reserve hotel and flight arrangements through Carlson Wagonlit, retrieve reimbursements, transcribe medical documents using transcription machine; scheduled monthly staff meetings, radiology and surgery appointments using Meditech, Maintain calendar of appointments; Act as liaison between department & staff – Control interruptions; Set up conference room for visitor meetings; Coordinate lunches for in-house meetings, client/visitor meetings; Review expense reports for department to ensure accuracy, timeliness and detail; Assist Director of Radiology in all clerical areas duties as assigned. Enter Orders, Run Monthly Billing and Protocol Balances, Send announcements to other staff by Outlook; Attend Monthly IACUC Meetings; Make flight and hotel arrangements for Annual Conferences; Schedule bimonthly Safety Coordinators Meeting; Submit Requests for reimbursements and travel payments; Order office supplies; Take minutes for meetings, Answer incoming calls; Maintain calendar of appointments; Act as liaison between department & staff – Control interruptions; Set up conference room for visitor meetings; Coordinate lunches for in-house meetings, client/visitor meetings; Review expense reports for department to ensure accuracy, timeliness and detail; Assist director in all clerical areas.

July 2003 – March 2004

Wilson & Associates Law Firm, Little Rock, AR

Legal Secretary

Prepared foreclosure paperwork with Microsoft applications, research property information using Lenstar, Vendorscape and Lexis-Nexis, notarized affidavits for service, ordered checks for recorded legal documents and customer service.

September 1991 – July 2003

State of Arkansas (Office of Child Support Enforcement-Family Services)

Legal Secretary (Paralegal)

Prepared legal documents and depositions with Microsoft applications, dictation with a Dictaphone, notarize legal documents, corrected errors on legal documents prior to filing, and scheduled hearings, calendar management, collection of money and customer service. Maintain calendar of appointments; Act as liaison between department & staff – Control interruptions; Set up conference room for visitor meetings; Co-ordinate lunches for in-house meetings, client/visitor meetings; Review expense reports for department to ensure accuracy, timeliness and detail; Provide administrative/research support in scheduling, reviewing and summarizing depositions, complaints, agreed orders, drafting and form pleadings, organization of files, preparation and distribution of regular filings, assist in trial preparation and proceedings; Assist Director in all clerical areas duties as assigned.

References upon request

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