office manager

Resourceful professional with **+ years experience managing and leading main office environments. Solid background in building strong rapport with students, parents, and vendors; recognized for providing exceptional support to staff, departments, and directors.

experience

Grace Institute, Dept. of Training & Education New York, NY

Program Assistant 2012 – 2015

Implemented training in Office Management best practices including: Customer Service, Answering phones, Scanning, Faxing and other Administrative duties

Provided administrative support with special projects and initiatives for department including: Admissions, Career Services, Faculty, and Alumnae Affairs

Coordinated all administrative functions for major events and programs accommodating more than 200 guests

Prepared and process confidential documents including: certificates, notices, transcripts, and letters

Overseen production of graduation initiatives including: program booklets, guest list, & visual presentation

Updated student records and retention database regularly

Managed all department electronic communications to students

KIPP: Journey Academy Columbus, OH

Office Manager 2009 – 2010

Facilitated morning and afternoon meal programs for more than 250 students

Interacted extensively with parents regarding school events and student concerns

Performed clerical duties including: manual and electronic filing, photocopying, faxing, answering and transferring calls

Managed school wide orders for classroom books & materials, office supplies, and maintenance supplies

Prepared and processed student forms and documents electronically

Requested to plan and coordinate extracurricular programs and projects

KIPP Academy Middle School Bronx, NY

Office Manager, Principal Suite 1996 – 2009

Supported principal in completing all administrative duties and reports regarding facility repairs, employee schedules, payroll, and correspondences

Monitored and updated database for student records, immunizations records and confidential files

Maintained and populated student attendance database using DASL (Daily Attendance System Liaison) Software, ATS (Automate The Schools) and Power School Software

Collaborated with Board of Education to process building permits and coordinate transportation services

Conducted interviews with prospective student and parents for admission

Planned fundraising events with sponsors including GAP, Carnegie Hall & VH1

Assisted all clerical functions for major events including ticket sales, venue seating, and vendor invoices

education

Grace Institute New York, NY

Certificate, Business Skills Training 2011

Training Includes: Word, Excel, Powerpoint, Access, Quickbooks

Monroe College Bronx, NY

A.A., Business Administration

Contact this candidate