Professional Summary

Skills

Work History

Education

ISMARY BETANCOURT

**** *** **, *******, ** 77072 (H) 832-***-**** (C) 832-***-**** aculrj@r.postjobfree.com Licensed insurance professional with extensive experience in sales, prospecting and lead generation. Seeks a position offering new challenges and opportunities for career growth and advancement. Driven sales associate and customer service professional seeks employment with a growing insurance agency. Decisive negotiator and sales person.

I'm just looking for a new career where I expand my experience with costumer service and my skills as a bilingual speaker .

Cash flow management

Credit card processing

Multi-line phone talent

Strong client relations

Quick learner

Exceptional communication skills

- Creative problem solver

- Emerging coverage

- Top-rated sales performance

- Proactive team player

- Talented sales person

- Salesforce knowledge

Sales Associate 06/2010 to 02/2012

Ashley Stewart – Houston, TX

Greeted customers entering the store to ascertain what each customer wanted or needed. Here we need to assist costumer,clean and organize the store and work on the register. Recommended, selected and helped locate and obtain out-of-stock product based on customer requests. Bagged, boxed or gift-wrapped sold merchandise per customer's request. Investigated and resolved customer inquiries and complaints in a timely and empathetic manner. Provided ongoing guest service, including giving fashion advice. Costumer Service 02/2012 to 04/2012

Houston Garden Center – Houston, TX

Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.

Organized store merchandise racks by size, style and color to promote visually appealing environment. Costumer Service 05/2012 to 02/2013

Ace Cash Express – Houston, TX

Answered an average of 20 calls per day by addressing customer inquiries, solving problems and providing new product information.

Here I work sales associate, I assist costumer with loan,cashing checks, sale money orders,process wires money transactions,sale insurance,prepaid debit cards, title loans . Sales Associate 04/2013 to 06/2013

AIU united Insurance – Houston, TX

Described product to customers and accurately explained details and care of merchandise. In United Insurance I work as a sale associate, here I expirence more about sales and how to sale the product to the costumer,answer all the questions and assist them in everything they . As a sale associated we need to clean and organized the store make sure that everything was in order. High School Diploma: 2004 to 2009

Accomplishments

Westbury High School - Houston, TX

High School Diploma: 2010

Oak Brook Baptist - Houston, TX

Customer Follow-up

Ensured that customers were satisfied with company products and services by doing purchase follow-up calls. Cashier

Achieved highest number of new credit accounts opened within one-month period. Telephone Service

Professionally processed 80+ calls per day, providing information and service to ensure customer satisfaction. I obtain my insurance license in December 2012

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