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SAP, ERP, product owner, customer support, planning, implementation

Location:
Clearwater, FL
Posted:
May 02, 2016

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Resume:

Rimzhim Agarwal

Email: aculo2@r.postjobfree.com

Contact number (M): +1-313-***-****

Objective

To pursue an excelling career in an organization that provides a challenging work environment and gives me scope to update my knowledge and skills in accordance with the latest trends in IT industry and be a part of team that dynamically works towards growth of the organization.

Profile

8 years of experience in product development in SAP, covering all aspects of application software development life cycle that includes product definition, design, coding, testing, maintenance, and customer support.

Exhibited the role of a development architect and scrum team product owner in Globalization Services Unit at SAP Labs India Pvt. Ltd., Bangalore, India where I was responsible for enhancing, developing and supporting Localizations of SAP ERP in the logistics area (MM & SD).

Have functional knowledge related to the various business processes in the area of Material Management and Sales & Distribution and also in the area of Financials related to tax calculation & posting and transactions such as invoicing and payments.

2 years of experience as a software developer in Java and web designing for iGate Global Solutions.

Education Qualification

Completed graduation in year 2005 and have a degree of Bachelors of Engineering in field of Information Technology

SAP Experience – Summary

Worked as developer for SAP CRM localization topics for various countries

Responsible for new business case evaluation for Logistics Localization and alignment between relevant stake holders such as – field, product management, consultants and customer representatives

Page 1 of 4

Project lead for localization of SAP Export-Import solution for India and MENA

Handled complex legal changes for multiple countries in the area of logistics localization

Interacted with government representatives for critical legal changes like Electronic Invoicing for Argentina to prepare for the change in the invoicing process

Worked on cross topics involving FI (down-payment processing for Poland, integration of FI with export-import process for India and MENA)

Carried out requirement analysis and solution proposals for new business cases in logistics area such as SAP EXIM for MENA, e-invoicing process for Argentina

Conducted customer engagements such as requirement workshops during product definition phase, process change updates and pilot testing phases

Conducted partner summits to enable SAP Partners in implementation of solution

Instrumental in the organization of the Localization summit for Indian customers and partners for last 3 years

Experienced in working in LEAN scrum teams an played the role of scrum master, tester, architect and product owner in different development projects

Worked on business cases using Design Thinking

Exhibited the role of Quality Analyst for over 3 years and was responsible for redefining and structuring the quality processes and the check points

Actively involved in SAP Labs level initiatives such as HR policy enhancement, and being part of Autism Spectrum Drive

Have 8 years of experience in Customer facing, support, go-live activities.

Mentorship to new joiners and conducted session for them on SD SAP Project Experience – Detail (Starting with latest project) Project Export Import Process Localization for MENA Release SAP ERP 6.0 Enhancement Package 6 Add-on

SAP Modules SD and integration of FI with SD

Development Tools Webdynpro for ABAP, SAP NetWeaver 7.3, FPM framework

Role Product Owner, Architect

Responsibilities/Deliverables Interaction with the solution management team for product definition

Developing proof of concepts for potential

customers

Defining the architecture of the product

Handling customer blue-printing of solution

Pages 2 of 4

Project Export Import Process Localization for India (Phase II)

Release ERP 6.0 Enhancement Package 6 addon

SAP Modules MM, SD, FI (Integration with MM, SD)

Development Tools Webdynpro for ABAP, SAP NetWeaver 7.3, FPM framework, Adobe

Role Product Owner, Architect

Responsibilities/Deliverables Interaction with the solution management team, field for product definition

Developing proof of concepts for potential

customers

Defining the architecture for new phase and its

integration with the existing solution

Completing GAP analysis for customers.

Working with customers in design thinking

mode.

Project Electronic Invoicing for Argentina

Release SAP ERP 6.0 to ERP 6.0 EhP6 releases

SAP Modules SD, FI

Development Tools ABAP, PI 7.0 and above

Role Product Owner, Architect

Responsibilities/Deliverable

s

Interaction with the solution management team

for product definition

Developing proof of concepts for potential

customers

Defining the architecture

Presentation and custom demos to government

officials of Argentina, ASUG, partners and

customers

Go-Live support to customers such as Nestle,

Daimler

Project Business case evaluation for electronic Invoicing for various countries

Release ERP 6.0 Ehp6 releases and above

SAP Modules SD

Development Tools ABAP

Role Architect, Product Owner

Responsibilities/Deliverables Interaction with the solution management team, Page 3 of 4

field for product definition

Requirement analysis for each scenario and Gap

analysis

High Level solution designing

Project Localization for Logistics Process in ERP for various countries

Release SAP ERP 4.6c and above

SAP Modules MM, SD, FI (with integration to SD and MM) Development Tools ABAP

Role Product owner, architect, quality analyst, developer and scrum master

Responsibilities/Deliverable

s

Analyzing and providing solution to customer

issues

Release of SAP notes

Implementation support to customers

Project Localization in SAP CRM for various countries Release CRM 4.0 and above

SAP Modules SAP CRM (with integration of data with ERP) Development Tools ABAP

Role Developer

Responsibilities/Deliverable

s

Solving customer messages

Releasing customer notes and documentation

Award & Recognition

Wall of fame recognition (thrice) for my contribution in SAP CRM project and Localization for Logistics process in ERP for Argentina and other countries

Five times awarded for best team player and best constellation

Appreciation from customers such as Nestle, Daimler and ASUG group on successful go-live support and their issue handling Pages 4 of 4



Contact this candidate