Customer Service
Resume:
BROOKE N. STRONG
Bay ST.Louis, Ms 39520
Phone: 228-***-****
Cell: 228-***-****
EMail:
aculo0@r.postjobfree.com
Professional Summary
Personable and professional driver with a strong customer service orientation and problem
solving skills as well as an organized Truck Driver with proven track record of delivering within
specified time frames. Customer focused
and strong communicator with the ability to effectively
interact with others. Quick learner with management potential.
Work History:
AUGUST 2015 TO APRIL 2016
MORAN HAULING
9185 CUEVAS TOWN ROAD
PICAYUNE,MS
commercial driver class B dump truck
As a commercial driver for Moran Hauling
I transported materials from demolition sites to designated disposal sites safely and timely.
I followed all d.o.t.safety regulations daily.
Completed basic maintance on on trucks daily to keep the truck in running order.
Established and maintained exceptional customer relationships with customers on job sites.
June
2015 to august 2015
LOAD ONE LOGISTICS 13221 Inkster RD Taylor,MI 48180
commercial driver
Achieved a 100 % ontime
shipment rate.
Redirected shipments en route in response to customer requests.
Maintained accurate stock records and schedules.
Estimated weights, heights and centers of balance to make precise placements.
Transported deliveries locally and over the road. .
Submitted all delivery documentation in a timely manner.
Maintained a daily, legible DOT log book and submitted corresponding documents.
Completed basic maintenance such as minor repairs to keep vehicle neat and running properly.
Reported all accidents, damage and malfunctions involving company equipment to
management.
Operated delivery vans and trucks in accordance with company safety policies and procedures.
Established and maintained excellent customer relationships.
Answered customer questions regarding delivery promptly and accurately.
Attended and participated in all driver safety meetings.
June 2014 to June 2015
INDEPENDENT DRIVER
J.D Clark Logistic 24259 Sorrentino CT Clinton Township,MI 48035
John Clark
Maintained accurate schedules.
Divided cargo received by account number and intended location.
Picked up incoming stock and delivered materials to designated locations.
Ontime
shipment of products to create exceptional customer experiences.
Estimated weights, heights and centers of balance to make precise placements.
Coordinated the most accurate routes for speedy delivery.
Managed discrepancy documentation for incoming shipments.
Submitted all delivery documentation in a timely manner.
Maintained a daily, legible D.O.T. log book and submitted corresponding documents.
Completed basic maintenance such as minor repairs to keep vehicle neat and running properly.
Inspected the truck for defects and safe operating condition before, during and after trips.
Answered customer questions regarding delivery promptly and accurately.
Invoiced, collected monies due and settled accounts each day.
Transported deliveries locally and over the road.
Managed discrepancy documentation for incoming shipments.
December 2013 to June 2014
Hedstrom Plastics 100 Hedstrom Dr Ashland, OH 44805
Machine operator/ASSEMBLER
Haley 419-***-****
Responsible for achieving production requirements.
Ensured that all health and safety guidelines were followed.
Made sure that products were produced on time and are of good quality.
Tested products or subassemblies for functionality or quality.
Maintained necessary level of communications between shifts.
Assisted machine operators with finished pieces.
January 2009 to December 2013
FUEL RECYCLERS Randolph, NJ
Fuel techniciandriver
Moti Kahana 973-***-****
Established longterm
customer relationships through prompt and courteous service.
Verified hazardous material product descriptions and determined any discrepancies in the
paperwork.
Attended and participated in all driver safety meetings.
Delivered products to dealer locations as scheduled and as requested.
Picked up and transported waste safely according to all federal, state and local rules and
regulations.
Answered customer questions regarding delivery promptly and accurately.
Submitted all delivery documentation in a timely manner.
Transported deliveries locally and over the road.
Obtained receipts or signatures for delivered goods and collected payment for services when
required
Read bills of lading to determine assignment details
Inspected and maintained vehicle supplies and equipment, such as gas, oil, water, tires, lights,
and brakes, to ensure that vehicles are in proper working condition
Drove multistop
routes and made deliveries of Hazmat freight.
Successfully avoided time delivery delays by carefully planning best routes.
Delivered to residential and commercial locations.
January 2004 to December 2009
S&D Construction 7162 Hancock DR Bay St Louis, MS 39520
Commercial driver
Harold Strong 228-***-****
Delivered to residential and commercial locations.
Successfully avoided time delivery delays by carefully planning best routes.
Checked vehicles to ensure that mechanical, safety, and emergency equipment is in good
working order.
Secured cargo for transport, using ropes, blocks, chain, binders, or covers
Verified the contents of inventory loads against shipping papers.
Maintained logs of working hours and of vehicle service and repair status, following applicable
state and federal regulations.
Obtained receipts or signatures for delivered goods and collected payment for services when
required.
Loaded and unloaded freight to assure safety and minimize risk of damage and dangerous
conditions.
Answered customer questions regarding delivery promptly and accurately.
Established and maintained excellent customer relationships.
January 2003 to March 2004
Picayune school district Picayune, MS
Bus driver
Fred JereLL 601-***-****
Communicated regularly with parents about daily activities and behaviors.
Met regularly with parents and guardians to discuss children's behaviors.
Enforced the school's student discipline code to deal with problem situations.
Completed basic maintenance such as minor repairs to keep vehicle neat and running properly.
Reported all accidents, damage and malfunctions involving company equipment to
management.
Inspected the truck for defects and safe operating condition before, during and after trips.
Operated delivery vans in accordance with company safety policies and procedures.
Attended and participated in all driver safety meetings.
Verified all dispatch instructions.
Inspected tires, lights, brakes and gas, oil and water levels.
Successfully avoided time delivery delays by carefully planning best routes.
EducationPoplarville
community college Poplarville, MS
G.E.D.
Delgado community College New Orleans,LA 1 year
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