S u s h i l K r. P a n d i t h
E-Mail : aculnd@r.postjobfree.com Mob : +91-979*******,920-***-**** D.O.B:05/12/1972
Career Objective
To obtain a challenging opportunity to contribute best of my learning’s & experience towards continuous development of
Process & growth of organization
Career Synopsis
• A dynamic & proficient person with 16 years of experience in diverse operations with different industries i.e. Facility
Management in Corporate & Commercial Shopping Mall, MLM Company, Finance sector, Retail sector .
• Undertaken various operations including Administration, Facilities Operations, Customer Relationship Management, Brand Management, Recruitment & Manpower Management, Lease & Liaison Management, Taxation & Compliance Management etc.
• Good communication & interpersonal skill with proven ability to deliver effective results in Administration, Facilities
Operations. Efficient and effective in Crisis Management and Customer Relationship Management.
Professional Learning
Administration Management
Planning, Organizing, Implementing and
General Administration Vendor & Contract Management
Controlling
Customer Relationship Management
Customer Identification & Retention Grievance & Feedback Management Effective Customer Communication
Facilities Management
Aspects of Facilities Management Crises & Cost Management Total Facility and Quality Management
Tax & Compliance Management
Effective Tax Calculation Methods Types of USA & Indian Taxes Compliance & Document Management
Work / Internship Experience
Company Name
Rise Project Private Limited
Designation (Dept)
Senior Executive in Administration
Duration
17-Feb-16
Till Now
Key Responsibility Areas
• Facilities Management
• Manpower & Resource Management
• Advertisement & Business Development
• Branding and Marketing
Work / Internship Experience
Company Name
Lahori Nissan Private Limited
Designation (Dept)
Group Head(Administration & Operations)
Duration
9-Sep-15
24-Jan-16
Key Responsibility Areas
• Operation Management
• Brand Management & Business Development
• Manpower & Resource Management-
• Critical Equipment management
• Manpower & Resource Management
• Critical Equipment management
• Budget & Cost Control
Work / Internship Experience
Company Name
The City Square Mall, J&K
Designation (Dept)
General Manager/Facility Manager(Administration & Facilities)
Duration
May 2011-July 2012
Sep 2013 – Apr-2015
Key Responsibility Areas
• Mall Operation Management
• Lease & Liaison Management
• Brand Management & Business Development
• MIS & Document Management
• Manpower & Resource Management-
• Critical Equipment management
• Budget & Cost Control
• Manpower & Resource Management
• Critical Equipment management
• Budget & Cost Control
Work / Internship Experience
Company Name
Target 999 Stores Pvt. Ltd., J&K
Designation (Dept)
Regional Manager Administration
Duration
From : July 2009
To : April 2011
Key Responsibility Areas
• Procurement Operations
• Human Resources & General Administration
• Advertisement & Business Development
• MIS & Report Management
• Budget & Cost Control
Company Name
Amway India Enterprises Pvt. Ltd., J&K
Designation (Dept)
Operation Manager
Duration
From: July 2003
From: July 2003
Key Responsibility Areas
• Branch Operation Management
• Branding and Marketing
• Accounting and Reporting
• Customer Relationship Management
Company Name
M/S Ernst and Young Pvt. Ltd., Bangalore
Designation (Dept)
Tax Compliance Staff
Duration
From: June 2002
From: June 2002
Key Responsibility Areas
• Tax Compliance Management
• Filing of Returns
• Document Management
Company Name
Amway India Enterprises Pvt. Ltd., J&K
Designation (Dept)
Executive(Administration and Commercial)
Duration
From :July 2001
1
From :July 2001
1
Key Responsibility Areas
• Administration
• Facilities Management
• Document & Reporting
Company Name
M/S Upendra & Associate (CA Firm), J&K
Designation (Dept)
Audit Associate
Duration
From :August 1997
From :August 1997
Key Responsibility Areas
• Audit Operations
• Report & Documentation
• Liaison work
Internship Details
Company Name
Bharti Airtel Ltd(ISS Integrated Facility Services Pvt. Ltd.)
Designation (Dept)
Management Trainee(Facilities Operations)
Duration
From :October 2012
To: December 2012
Professional Certifications / Training / Workshop / Industry Exposure
Professional Certifications:
• Certified in LEAD (Leadership Education & Abilities Development) Program
• Certified in ICWA (Intermediate 1st Group) form Institute of Cost & Works Accountants of India
• Certified in “Disaster & Risk Management” by safety Circle
Workshop:
• “Scope & Job Prospects of Sales & Marketing in Hotel Industry” by Mr. Vaibhav Gaur, Director Sales & Marketing, Radisson Blu, Gurgaon
• “Distributor Customer Relations by Mr. Ranjeet Singh (Regional Head DCS, Amway India Ent.)
• “Enhancement of Sales & Recognition of Business leaders” by Mr. Rajneesh Chopra (VP Amway India Ent.)
• “Overview on Asset Management & Facility Management” by Mr. Aneesh Kadyan (Director Operations, CB Richard
Ellis South Asia Pvt. Ltd.)
Industry Exposure:
• A site visit to Hotel Galaxy, Gurgaon to understand the various hotel operations including Front office, Fire & Safety, Accommodation Operation, Operation & Maintenance & Security Operations etc
• A site Unitech Infospace, Gurgaon for the exposure on Facilities Soft services & Tech. services etc at site.
• A site visit to NIIT study centre to understand the Facility Management Soft services & Technical operation at site
Achievement
• Awarded with a certificate of appreciation for Social Work by AOF, Headed by Mr. William S Pickny (US)
• Received appreciation letter by Best Foods UK Ltd. for performing comparative market survey of “Captain Cook Salt”.
• Rewarded with appreciation letter by Godfrey Philips India Ltd. for performing Market survey for “Tea City Packet Tea”
• Received appreciation letter by Duncan’s Industries Ltd. for performing Market survey for various brands of “Duncan’s
Tea”
Education
2012 – 2013
Post Graduate Diploma in Corporate Administration & Facility Management(Regular)
Indian Institute of Learning & Advanced Development (INLEAD)(Lingya’s University)
1993 – 1997
B.Com. University of Kashmir, J&K
1996-1997
ICWA-INTER(GROUP-1)
Personal Strength
• Initiative
• Consistency
• Patience
• Focused
• Determination
• Proactive
Personal Information
Marital Status : Married
Nationality : Indian
Language Proficiency : English, Hindi, Urdu
Computer Skills : MS Office, Star Office, AS 400,Logic,Tally
Personal Interests/ Hobbies : Reading economic books, Survey & Analysis
DATE:
PALACE:
(S u s h i l K r. Panditha)