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Management Manager

Location:
India
Posted:
May 02, 2016

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Resume:

S u s h i l K r. P a n d i t h

E-Mail : aculnd@r.postjobfree.com Mob : +91-979*******,920-***-**** D.O.B:05/12/1972

Career Objective

To obtain a challenging opportunity to contribute best of my learning’s & experience towards continuous development of

Process & growth of organization

Career Synopsis

• A dynamic & proficient person with 16 years of experience in diverse operations with different industries i.e. Facility

Management in Corporate & Commercial Shopping Mall, MLM Company, Finance sector, Retail sector .

• Undertaken various operations including Administration, Facilities Operations, Customer Relationship Management, Brand Management, Recruitment & Manpower Management, Lease & Liaison Management, Taxation & Compliance Management etc.

• Good communication & interpersonal skill with proven ability to deliver effective results in Administration, Facilities

Operations. Efficient and effective in Crisis Management and Customer Relationship Management.

Professional Learning

Administration Management

Planning, Organizing, Implementing and

General Administration Vendor & Contract Management

Controlling

Customer Relationship Management

Customer Identification & Retention Grievance & Feedback Management Effective Customer Communication

Facilities Management

Aspects of Facilities Management Crises & Cost Management Total Facility and Quality Management

Tax & Compliance Management

Effective Tax Calculation Methods Types of USA & Indian Taxes Compliance & Document Management

Work / Internship Experience

Company Name

Rise Project Private Limited

Designation (Dept)

Senior Executive in Administration

Duration

17-Feb-16

Till Now

Key Responsibility Areas

• Facilities Management

• Manpower & Resource Management

• Advertisement & Business Development

• Branding and Marketing

Work / Internship Experience

Company Name

Lahori Nissan Private Limited

Designation (Dept)

Group Head(Administration & Operations)

Duration

9-Sep-15

24-Jan-16

Key Responsibility Areas

• Operation Management

• Brand Management & Business Development

• Manpower & Resource Management-

• Critical Equipment management

• Manpower & Resource Management

• Critical Equipment management

• Budget & Cost Control

Work / Internship Experience

Company Name

The City Square Mall, J&K

Designation (Dept)

General Manager/Facility Manager(Administration & Facilities)

Duration

May 2011-July 2012

Sep 2013 – Apr-2015

Key Responsibility Areas

• Mall Operation Management

• Lease & Liaison Management

• Brand Management & Business Development

• MIS & Document Management

• Manpower & Resource Management-

• Critical Equipment management

• Budget & Cost Control

• Manpower & Resource Management

• Critical Equipment management

• Budget & Cost Control

Work / Internship Experience

Company Name

Target 999 Stores Pvt. Ltd., J&K

Designation (Dept)

Regional Manager Administration

Duration

From : July 2009

To : April 2011

Key Responsibility Areas

• Procurement Operations

• Human Resources & General Administration

• Advertisement & Business Development

• MIS & Report Management

• Budget & Cost Control

Company Name

Amway India Enterprises Pvt. Ltd., J&K

Designation (Dept)

Operation Manager

Duration

From: July 2003

From: July 2003

Key Responsibility Areas

• Branch Operation Management

• Branding and Marketing

• Accounting and Reporting

• Customer Relationship Management

Company Name

M/S Ernst and Young Pvt. Ltd., Bangalore

Designation (Dept)

Tax Compliance Staff

Duration

From: June 2002

From: June 2002

Key Responsibility Areas

• Tax Compliance Management

• Filing of Returns

• Document Management

Company Name

Amway India Enterprises Pvt. Ltd., J&K

Designation (Dept)

Executive(Administration and Commercial)

Duration

From :July 2001

1

From :July 2001

1

Key Responsibility Areas

• Administration

• Facilities Management

• Document & Reporting

Company Name

M/S Upendra & Associate (CA Firm), J&K

Designation (Dept)

Audit Associate

Duration

From :August 1997

From :August 1997

Key Responsibility Areas

• Audit Operations

• Report & Documentation

• Liaison work

Internship Details

Company Name

Bharti Airtel Ltd(ISS Integrated Facility Services Pvt. Ltd.)

Designation (Dept)

Management Trainee(Facilities Operations)

Duration

From :October 2012

To: December 2012

Professional Certifications / Training / Workshop / Industry Exposure

Professional Certifications:

• Certified in LEAD (Leadership Education & Abilities Development) Program

• Certified in ICWA (Intermediate 1st Group) form Institute of Cost & Works Accountants of India

• Certified in “Disaster & Risk Management” by safety Circle

Workshop:

• “Scope & Job Prospects of Sales & Marketing in Hotel Industry” by Mr. Vaibhav Gaur, Director Sales & Marketing, Radisson Blu, Gurgaon

• “Distributor Customer Relations by Mr. Ranjeet Singh (Regional Head DCS, Amway India Ent.)

• “Enhancement of Sales & Recognition of Business leaders” by Mr. Rajneesh Chopra (VP Amway India Ent.)

• “Overview on Asset Management & Facility Management” by Mr. Aneesh Kadyan (Director Operations, CB Richard

Ellis South Asia Pvt. Ltd.)

Industry Exposure:

• A site visit to Hotel Galaxy, Gurgaon to understand the various hotel operations including Front office, Fire & Safety, Accommodation Operation, Operation & Maintenance & Security Operations etc

• A site Unitech Infospace, Gurgaon for the exposure on Facilities Soft services & Tech. services etc at site.

• A site visit to NIIT study centre to understand the Facility Management Soft services & Technical operation at site

Achievement

• Awarded with a certificate of appreciation for Social Work by AOF, Headed by Mr. William S Pickny (US)

• Received appreciation letter by Best Foods UK Ltd. for performing comparative market survey of “Captain Cook Salt”.

• Rewarded with appreciation letter by Godfrey Philips India Ltd. for performing Market survey for “Tea City Packet Tea”

• Received appreciation letter by Duncan’s Industries Ltd. for performing Market survey for various brands of “Duncan’s

Tea”

Education

2012 – 2013

Post Graduate Diploma in Corporate Administration & Facility Management(Regular)

Indian Institute of Learning & Advanced Development (INLEAD)(Lingya’s University)

1993 – 1997

B.Com. University of Kashmir, J&K

1996-1997

ICWA-INTER(GROUP-1)

Personal Strength

• Initiative

• Consistency

• Patience

• Focused

• Determination

• Proactive

Personal Information

Marital Status : Married

Nationality : Indian

Language Proficiency : English, Hindi, Urdu

Computer Skills : MS Office, Star Office, AS 400,Logic,Tally

Personal Interests/ Hobbies : Reading economic books, Survey & Analysis

DATE:

PALACE:

(S u s h i l K r. Panditha)



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