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Sales Operations Executive

Location:
Pune, MH, 411045, India
Salary:
450,000
Posted:
May 02, 2016

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Resume:

Professional experience ( ** months )

Company: The Supreme Industries Limited, Hosur (Protective Packaging Division) Oct.14 – Mar.2016

Designation: Executive Coordinator – (Southern Region)

Reporting to: MIS/Operation Manager, Marketing Manager

Location: Hosur, TN

Job Responsiblities:

Profile:

Executive Coordinator: Sales Operations

Understand and execute order fulfillment with cross-functional teams.

Lead weekly meetings of performance and PO status, Order status.

Responsible for understanding the order flow process (for standard and custom orders) to identify problem areas and resolve or advise

Create deliveries on orders and co-ordination with Operations, Supply Chain and Finance dept to ensure priority orders or orders with special shipping requests are carried out

Work directly with sales executives to assist with all order / product / delivery

Responsible for the Order Inquiry process by answering emails and phone calls regarding order changes, availability, or PO status from sales team and/or customers as requested

Responsible for the Product Availability process by maintain knowledge of current and past product offerings (new, in-line, and closeout products) and be able to provide accurate information on inventory status or estimated delivery schedule with the sales team or customer as requested

Responsible for acting as a liaison with customer issues regarding orders by knowing who to contact for assistance or approval and follow through to ensure resolution and understand when to escalate for resolution.

Responsible for all standard and custom order entry carried out with Standard Order Management Process

Convincing and following up with clients for business development and order generation.

Conducting competitor analysis by keeping records of market trends & competitor to achieve the market share metrics.

Building and strengthening relationships with key accounts, opinion leaders, thereby ensuring high customer satisfaction by providing them with complete product support.

Preparing Marketing collaterals and RFP and RFQ Proposals.

Attending & Conducting exhibitions for the new opportunities.

Maintaining MIS monthly basis from Centralized NBD (New Business Dev.) Portal.

Material reconciliation and Sales forecasting analysis

Company: The Supreme Industries Limited, Hosur (PPD) Oct. 13 – Oct. 2014

Designation: Management Trainee

Location: Hosur & Pune

Marketing Operations: 8 Months On Job trainng

Key deliverable:

Collected market data from secondary source developed database and generated leads

Marketing strategy for New Product launch in southern region communicating with all distributors and marketing team.

Successfully executed flagship COMPAK packaging expo, generated inquiry converted into potential customer.

Guidelines and training to marketing personnel for the New Launch Product

Developed marketing strategy to execute new product in the market

Successfully launched new product application in southern region

Academic Background

Year

Degree

Institution

Board/University

Specialization

%

2013

MBA

MET’s Institute of Management

Pune

Marketing

59.68

2010

BCA

Institute of Technology and Management

SRTM, Maharashtra

Computers

61.43

2006

HSC

Udaygiri College, Udgir, Maharashtra

State Board, MH

Science

58.48

2004

SSC

LBSV School, Udgir, Maharashtra

State Board, MH

-

70

Certifications& Workshops

Certifications

“Generation Next” certified by Dale Carnegie, June 2011

Comp-XM Capstone Business Simulation, September 2012

Advance Excel by excel goodies Pvt. Ltd.

Workshops

Entrepreneurship B-Plan by Ichiban Consulting, August 2012

SIFE regional leadership workshop by HUL, February 2012

Change Management at MET,2012

International Trading by CII at MET Mumbai,2012

Project Tool Awareness

MS Word, MS Power Point, MS Excel, MS Project (Basic), SAP PP MM SD Module (Basic), ERP, Prezi (Presentation Tool)

Summer Internship- MBA (3 months )

Organization: Wockhardt Hospital, Nashik Apr.13 – Jun 2013

Project Title: “Application of SWOT analysis for the business potentiality in growth prospect for Wockhardt Hospital”

Details: Major Topic: Competitors Analysis

Sub Topic: Identifying business potential

Winter Internship- MBA ( 2 months )

Organization: Café Coffee Day, Nashik Nov.12-Dec 2012

Project Title: “Market Research and Analysis of Beverage Industry for New segment

Extra-Curricular Activities

Positions of Responsibility

Campaign Head -“Congruence Met”,2012 to 2013

Registration Committee- “Techno Fest -12” Annual Technical Symposium, December 2011

Organizing Committee- “Utsav 13” Annual College event, January 2013

Active member of youth wing NGO Meluha

Extra-Curricular Activities/Awards

Runner Up in street play competition at SPJIMR,2012 Sponsored by TATA

Won National Level SIFE India Competition for social empowerment projects by KPMG,2012

Volunteer work –Disaster management teamleader at Nanded

Participated in national level Entrepreneurship Fair -11 organized by IIMA & CIIE

NCC “C” grade Certified

Other Information

Language Proficiency: English, Hindi, Marathi

Interest: Travelling, Swimming, Networking with people

Declration

I do hereby declare that all statements are correct and true to best of my knowledge.

Ramrao Kendre



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