Resume

Dhanusha A Abraham

Ambrayil House

Chilavannoor South end,

Kadavanthra Kochi.

Mob: 989**-*****; 984**-*****

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Objective:-

Having positive attitudes, enthusiastic and ambitious mind to devote for challenging carreer with a leading company. To obtain a challenging position in a corporate and progressive working environment utilizing the proven abilities developed by practical experience with ample opportunities for professional growth based on performance and merit.

Experience summary above 11 years

1.Presently working as Secretary to MD in M/s. Time Ads Media India Pvt Ltd ( An Outdoor Media Advertising and Film distribution and release Company) from Feb 2015 till present.

Job Responsibilities

•Assisting MD in day to day works

•Front office handling

•Attending Calls and responding

•Answering to enquiries

•Sales generation

•Leads passing to Marketing executives and sales coordination

•Tele-calling the clients for enquiries and collecting feedbacks.

•Preparing sales reports.

•Coordinating with other departments in OOH Media works and Film release works

•Correspondence, Company letter drafting, Drafting, responding to emails

•Secretarial jobs and reporting to Managing Director

•All jobs assigned by MD including Flight ticket booking and Hotel Reservation.

•HR works tracking of attendance and reporting the same.

2. Worked as Corporate Secretary in M/s. Focuz Corporation Pvt. Ltd ( Corporate office of Focuz group with 11 division including Automotive, infotech, motors, computers, Technology, etc) from 1st Dec 2010 to 30th April 2013.

Job Responsibilities

•Office Administration.

•Correspondence, Company letter drafting, Drafting and Renewal of branch legal documents for all the 11 divisions.

•Secretarial jobs and reporting to Directors

•Front office handling.

•All jobs assigned by Directors and Chairman including Flight ticket booking and Hotel Reservation.

•Assisting HR department in conducting interviews, issuing experience letters, letters to PF & ESI office, etc.

•Arrangements for Monthly and Quarterly Board meetings.

•Customer handling and answering telephone queries.

•Coordinating day-to-day works with all department heads and division heads.

•Editorials made for the In-House Magazine “E-News”.

3. Working as Asst. Branch Head in NFC Finance Ltd, an NBFC in Kochi from Aug 2008 to Oct 2010

Job Responsibilities

•Keeping track attendance, leave, appraisal of branch employees.

•Issuing Gold loans, chitties and maintaining their collection reports.

•Maintaining Books of accounts,Registers and filing of documents.

•Maintaining cash and payments in the branch.

•General Correspondence, preparation of reports, work orders and calculations.

•Tracking of chitty payments of all branches and reporting to Chairman.

•Office Administration.

•Customer handling and answering telephone queries.

• Co-ordinating day-to-day works

4. Worked as Business Associate in Mini Muthoot, An NBFC Company in Kochi, from 17th Sep 2007 to 10 Aug 2008

Job Responsibilities

•Issuing Gold loans and maintaining their collection reports.

•Maintaining books of accounts,Registers and filing of documents.

•Maintaining cash and payments in the branch.

•General Correspondence, preparation of reports, work orders and calculations.

•Incharge of Insurance policy generation.

•Works with Bajaj Allianz team for conducting classes for Mini Muthoot, Ernakulam region.

•Office Administration.

•Customer handling and answering telephone queries.

•Co-ordinating day-to-day works

5. Worked as Sales Co-ordinator in Ford Credit India Ltd, MNC, a joint venture of Ford Motors and Kotak Mahindra Primus Ltd, Ernakulam from Nov 2002 to Mar 2006

Job Responsibilities

•Office administration.

•Sales Coordination with Marketing executives from dealerships Kairali Ford and Rajshree Ford.

•Closing of car finance and answering telephone queries.

•Co-ordinating day-to-day works.

•Verification of documents post and pre sale of Ford Cars received from dealerships.

•Data entry.

•Issuing NOC’s for loans closed.

•Maintaining customer records and files.

•General Correspondence, preparation of reports, work orders and calculations.

6. Worked as Customer care Executive in BPL Mobile Gallery from Oct 2001 to Oct 2002.

Job Responsibilities

•Customer Service and Front office Handling.

•Handling Walk-in customers of 100 plus per day.

•Answering customer queries, complaints, billing and cash maintaining.

•Activation of mobile connections, VTP, Vas, etc.

•Office Administration.

•Tele calling and Telemarketing.

•Handset and accessories sales.

•Maintaining prepaid Counter.

Educational Qualification:

Graduate in Commerce from Mahatma Gandhi University, Kerala

Doing MBA in HR with IGNOU.

Professional Training

One year Post Graduate Diploma in Computer application.

Certificate from Frankfinns Cabin Crew Training Programme, New Delhi.

Diploma in Beautician course from Arms Education.

Working knowledge in FORD Motor Company software named FOCUS.

Working knowledge in CORE banking.

Working knowledge in mobile activation softwares CRS, BSCS,etc.

Undergone training for Customer care, personal effectiveness and communication skills from BPL MOBILE CELLUALR LTD.

Personal Profile

Name : Dhanusha A Abraham

Spouse : Arun C Abraham

Children : Annamol, Mighayeal

Address(Communication) : Ambrayil House

Chilavannoor South End,

Kadavanthra,Kochi. Mobile# 989**-*****

DOB : 12-05-1980

Marital Status : Married

Religion : Christian, Malankara Orthodox Syrian

Hobbies : Listening music, Jewellery designing, Learning new creative skills, Classical Dance.

References:

1.Mr. Manoj Kumar

Manager, Kotak Mahindra Primus Ltd

Palarivattom

Ernakulam - 25.

Mobile: 984**-*****

2. Mr. Joseph Thomas

Manager, KLM Finance,

Kadavanthra.

Mobile: 702-***-****

I hereby declare that the above mentioned are true to my knowledge and belief.

Place: Kadavanthra

Date: 28.04.2016

Dhanusha A Abraham

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