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Customer Service Sales

Location:
San Francisco, CA
Posted:
May 02, 2016

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Resume:

Professional Accomplishments:

Employee Recruiting

Search, identify and qualify all potential candidates through internal database, job boards and other search engines, contact lists, job fairs, cold calls

Screening and interviewing candidates

Maintain and upkeep of candidates files in the internal database

Recruiting experience with corporate positions, Vehicle Repair Techs, Mechanics, CDL drivers, warehouse workers, store merchandisers, healthcare professionals, Sales Professionals, Account Managers, HVAC Techs, Regional Operations Managers, clerical, Financial, and general labor positions. Have recruited for major companies like Coca-Cola, PayPal, Airgas, Microsoft, Johnson Controls, and Yale University.

Familiar with applicant tracking systems like Taleo, Brass Ring, and People Fluent.

Very effective at building relationships with hiring managers and VP’s

Customer Service

Actively listen to the needs of internal and external customers

Model and enforce the companies code of conduct standards

Enforce the customer service recovery – Acknowledge, Apologize and Amend

Maintains constant awareness of customer needs

Leadership/Coaching

Successfully lead teams of 3-15 on recruiting projects

Managed front desk and assisted guest with their concerns

Selected to orientate new employees on equipment

Assisted management in the quality assurance program that ensured that all parts were in compliance with company and industry standards before leaving the plant.

Leader of the assembly line for my department.

Teamwork

Able to work effectively alone or with a group

Delegate responsibilities accordingly

Build strong relationships to ensure best possible outcomes

Motivates team to concur the task at hand

Work Experience:

RemX Staffing-Atlanta, GA- Contract Recruiter for Altegra Health November 2015- January 2016

Executed recruiting strategies to achieve required staffing levels for Certified Medical Coders and Nurses across the organization

Worked directly with hiring managers to define position requirements, job competencies and candidate profiles

Creatively sourced candidates from a variety of recruiting channels including Career Builder, Craig’s List, Indeed and cold calling.

Facilitated and conducted the potential candidate interview process

Ensured that every candidate's experience in the recruiting process was positive

Stayed current on changes and best practices in recruitment strategies

Accurately completed all required ATS (JobScience) and new hire documentation to fulfill hiring plans

Hire Velocity-Atlanta, GA - Recruiting Specialist Team Lead April 2012- November 2015

Conducted behavioral based phone and in-person interviews with candidates

Reviewed applications and interviewed applicants to obtain work history, education, training, job skills, and salary requirements

Proactively recruited for a variety of candidates, including: Inside Sales/Account Managers, Territory Sales Managers and Reps, Regional Sales Managers, Area Sales Managers, Marketing Brand Ambassador, Marketing Managers, Marketing Executives, Office Assistants, Branch Managers, Collections Agents, Safety and Compliance Managers, Plant Managers, Regional Plant Managers, Accountants, System Analyst, Integration System Administrator, Senior Director, Employee and Labor Relations, Managed Care Director, Vehicle Repair Techs, Mechanics, CDL drivers, warehouse workers, store merchandisers, Engineers, HVAC Techs, Financial Analyst, Workday Skills-Test Lead, Recruiters, and HR Generalist.

Developed and maintained Internal job posting program

Maintained contacts with educational institutions, employment agencies, placement firms, and other sources of applicants.

Conducted face to face interviews with candidates.

Maintained reports on hiring initiatives.

Sourced for both active and passive candidates using job boards, social media, job postings, cold calling, Zip Recruiter, Dice, and Craig’s List.

Summit Polymers-Kalamazoo, MI - Machine Operator/Shipping Dock Auditor January 2007- November 2010

Performed machine setups (calibration, cleaning etc.) to start a production cycle

Controlled and adjusted the functions and settings of machines (e.g. speed)

Fed the necessary raw material or parts to semi-automated machines

Inspected parts with precision and measuring tools to ensure they meet requirements

Tested the operation of machines periodically to guarantee their smooth running

Fixed issues that might occur during the shift

Checked output to discover any machine-related mistakes or flaws

Kept records of approved and defective units or final products

Maintained activity logs

Progressive Alternatives-Mattawan, MI - Resident Aide August 2005- September 2006

Assisted residents with daily bath, dressing, grooming, dental care and bodily functions, preparation for medical tests and exams; transferring into and out of beds, chairs, bathtubs, etc.

Reviewed care plans, report changes in resident’s conditions, record charting entries.

Education:

University of Phoenix, School of Business

Bachelor of Science in Human Resource Management

Completed – September 2012

University of Phoenix, School of Business

Associates of Arts in Business

Completed – June 2010

Key Skills:

Microsoft Office, Interviewing, Taleo, Sendouts, People Fluent, Bullhorn, Data Entry

Keyboarding 45-50 WPM, Proof Reading/Editing, Customer Service, Confidentiality

Outlook, Sourcing



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