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Production Support Technician

Location:
San Francisco, CA
Salary:
$24 perh hour
Posted:
May 01, 2016

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Resume:

ARESTOTLE LAUS

**** ****** ***** *******, ** ****1 • 707-***-**** aculdq@r.postjobfree.com

Summary of Qualifications

Production and operations technician with knowledge in office warehouse environment. Possess exceptional customer service skills with a strong attention to details. Can work independently or with a team, excellent time management skills and strong organization skills and ability to manage a constantly changing workflow.

Education

Bachelor of Science in Computer Engineering

Adamson University, Philippines

Work Experience

OnTrac

June 2015 – Present

Package Handler / Sorter

Sort and move packages in the day to day operations of the company

Keeping the process running smoothly and on schedule

Making sure that every delivery is routed correctly and on time

Continually lift, lower and slide packages up to 75 lbs

Unloading delivered boxes and route to appropriate conveyors for sorting

Loading boxes to trailer trucks for delivery

Scanning delivered packages orderly thru the use of RF scanners

Pallet-jack usage, shrink-wrap of goods and perform other duties as assigned by Supervisor.

Zwicker & Associates P.C.

August 2010 – Present

Litigation Production Support

Responsible for the understanding and implementation of document processing specifications and procedures consistent with client-specified search/retrieval packages in the legal services environment

Receive weekly and daily spreadsheets containing debtor accounts to process

Perform daily operation support through RMS/AS 400 systems

Assist staff in reconfiguring and troubleshoot systems error

Process query and merge documents as needed

Quivx eDiscovery

October 2010 – June 2015

Production Specialist

Worked with printing, copying, scanning, oversize, mounting, quality control, bates labeling, binder, tab assembly and media duplication

Position is in a high volume team environment producing litigation support services for law firms and similar clients

Familiar and experienced with LexisNexis Law software, i-Pro, Adobe Acrobat, OCE, Canon and Xerox copier equipment, various binding (velo, GBC comb etc)

Ability to work under pressure, with speed and accuracy

Daegis

January 2010 – August 2012

eDiscovery Technician

Worked with data output services team that provided support for all produced deliverables along with quality control

Quality control for data transfer, litigation support database, and protocol to meet company guidelines of error-free and on-time policy

Maintained list of ongoing projects

Support staff to troubleshoot systems error

Provided desktop support to staff

Specialties

RF Scanners, Pallet Truck & Walkie, Pallet Jacks

MS Windows XP, Vista, 8, 7, 10, Server 2003, 2008 & 2012 R2

AS 400 (Recovery Management Systems)

Active Directory

Application Software; MS Office, MS Visio, Adobe Acrobat

Anti-Virus installation, administration, virus removal and patching (update)

Structured Cabling; layout, crimping cables, setup

Cisco VoIP

PABX

NetSuite

NCR PoS

TCP/IP

PC Assembly, Upgrade and Maintenance

Printer Support, OCE, Xerox, Canon scanners and printers

Previous Job Experiences:

Dell Field Technician at Peak Systems Inc. for 6 months

Caregiver & Patient Transporter at QCare for 2 years

Network Operations Center Engineer at ePerformax for 2 years

Technical Support Engineer at IBM Philippines for 2 years



Contact this candidate