Amanda M. Leon

*** ******** **., *****, ** *****

214-***-****

aculdk@r.postjobfree.com

OBJECTIVE

Dynamic college student with hands on customer service experience. Demonstrated history of successfully providing quality customer service. Results-oriented individual with a recognized ability to handle various tasks within a sales and service environment. Driven partner eager for professional growth, skills enhancement, increased responsibility, and the opportunity to leverage my customer service ability within the performance-based work culture of a growing organization.

SKILLS and EXPERTISE

Customer Service Oriented Results Driven Attention to Detail Ability to Multi-task Administrative Functions Creative Problem Solving Adapt to Change MS Office Suite (WORD, EXCEL (beginner) and Outlook) Quick Learner Organized Independent

EXPRIENCE

Lumin Health

Intern/Assistant September 2015 to December 2015

Files Medical Records, Accounting Records and Invoices

Organizes and prepares records

Checks on accounting checks and their progress

Assists in all departments

HomeCare HomeBase (HCHB)

Implementation Intern/Assistant August 2015 to September 2015

The lead on all OLH training projects

Responsible for all OLH training preparations by creating dummy data for testing and training; this included patient demographics, medical history, claims billing data, Medicaid, insurance, etc.

Scheduled testing timeframes

Imported data in to test system and Excel documents

Performed alpha and numeric data entry in to new records

Verify, correct and edit data in existing records, as needed

Answered customer calls and assisted with customer problem resolution

Assisting managers with projects as needed

Systems: Online Learning Hub (OLH)

CVS Pharmacy June 2014 to December 2014

Cashier/Customer Service

Inventory, checking in vendors and verifying their product information

Taking and forwarding calls to appropriate department

Greeting guest upon arrival to store

Cashier responsibilities

Assisting customers with shopping needs and concerns

Daily stocking/reorganizing, verification of deliveries

Returning products

Ensuring cleanliness of the store

Starbucks at Tom Thumb/Safeway Corp.

Barista March 2014 to June 2014

Serve guests (customers) by filling beverage requests with a smile

Take and fill customer order independently

Welcome incoming store guests

Daily stocking

Inventory

Cashier

Ensure Starbucks kiosk and area is clean and meeting code/standards

Booking keeping on supplies

EDUCATION AND CERTIFICATIONS

Northlake Community College May2015-2017

Tarrant County Community College December 2014-May 2015

First Aid/AED June 2015

AED June 2015

CPR June 2015

TABC July 2015

Colleyville Heritage High School June 2014

References Available upon Request

Contact this candidate