SONIA SNYDER **** S. Lotus Ave Chicago, IL *****
aculd3@r.postjobfree.com • Cell 773-***-****
Summary
Assistant offering 14 years of successful experience in a wide variety of advanced office duties. Solid knowledge of organizing, scheduling, and maintaining information. Able to handle confidential and time sensitive materials as well as preparing advanced correspondence and reports, compiling information, conducting research and creating presentations.
Experience
RHP Properties/ Sterling Estates, Justice, IL October 2015 to Present
Assistant Community Manager
Supports the Community Manager
Answering phones and greeting customers. Directs them to appropriate personnel.
Accepting rents/mortgage payments and depositing them into Manage America software; enter credits when needed
Update rent collection notes in Manage America
Enter and track work orders
Maintain files, make copies, scans documents and prepares documents for mass mailings
Helps in the creation of a monthly calendar of festivities for the residents of the community.
Schedule community room for parties
Updates time sheets for maintenance personnel
Enters invoices into Nexus and submit for approval
Hispanic Housing Development Corporation/ CHA North Central Scattered Sites, Chicago, IL January 2003 to October 2015
Technical Administrative Assistant to Facilities Manager
Supported the Manager and worked with a team of 40 people. This includes office staff and maintenance personnel.
• Prepared and updated spreadsheets, databases, presentations, and reports.
• Worked with the Human Resources Department in the handling of employee files, time sheets, sick and vacation tracking and overtime. Helped prepare disciplinary reports and injury reports.
• Provided technical support for the office. Maintained office equipment.
• Designed creative flyers, special reports, presentation binders, and projects for the office. Assisted with work orders and purchase orders. Tracked office inventory and ordered supplies. Provided support to the Procurement Department.
• Coordinated/Attended meetings and prepared agenda, materials and minutes.
Hispanic Housing Development Corporation, Chicago, IL July 2001 to January 2003
Administrative Assistant to Property Management Division
Assisted the Vice President of Property Management in managing her calendar, email, daily meetings and activities with other organizations. Also supported a team of 4 Property Supervisors.
• Complied data and generated reports, memos and letters. Made sure policies and procedures were met.
• Facilitated meetings and gathered information. Prepared presentation materials for meetings.
• Answered phone calls for the department and directed accordingly. Distributed mail.
Education
Devry University, Chicago, IL March 2001
Bachelor of Science, Computer Information Systems
Skills
• Advanced knowledge in Microsoft Word, Excel, Access, PowerPoint, Publisher, Yardi Property Management Software and experience with Manage America and Nexus Payables