LESLIE M. ARMSTRONG
**** **** **** ****** ***** * Little Rock, AR 72204 aculd1@r.postjobfree.com 501-***-****
EXECUTIVE MANAGEMENT
Strategic Planning Program Marketing & Management ? Business Consulting
Accomplished, respected, and self motivated professional with more than 12 years of experience managing multiple projects. Extensive experience managing large scale projects from the requirements gathering phase to completion. Highly skilled in tracking details, communicating deadlines, and following up with internal and external partners to ensure on-time completion within budget. Strategic thinker and highly skilled at relationship building with clients across organizations and teams.
CORE COMPETENCIES
? Direct Transportation Planning and Programs Design and Develop Cost Saving Systems
? Implement Programs for Low Income Individuals ? Administer Office Operations
? Anticipate and Project for Organizational Change Manage Programs and People
PROFESSIONAL EXPERIENCE
PERSONAL INJURY CONSULTANTS, LLC, Little Rock, AR
Owner and CEO, 09/2003 Present
> Hire, manage, and train employees
> Focus on the customers by actively listening, utilizing proper phone etiquette and demonstrating empathy to ensure properly identifying clients.
> Promote and maintain a flexible cooperative team oriented and customer focused attitude with and between departments, customers, and vendors.
> Medical billing and verifying insurance claims
> Organize business setups
ONE SOURCE SOLUTION AGENCY, LLC, Little Rock, AR
Owner and CEO, 01/2011 Present
> Hire, manage, and train employees
> Promote transportation contracts to individuals that are in need of transportation services.
> Trained staff of eight to follow and abide by Arkansas State and Federal transportation laws to transport handicapped and disabled clients.
> Implemented program to assist low income clients with transportation services.
> Obtained a logisticare transportation service to individuals with medical and non-medical needs.
ARMSTRONG JANITORIAL and RESTORATION, Little Rock, AR
Owner and Operator, 01/2011 Present
> Hire, manage, and train employees
> In-depth knowledge of methods and techniques of inspection and documentation related to the continued cleanliness of buildings and clinics.
> Remarkable knowledge of occupational hazard and standard safety practices for the area of work assigned.
> Have over 2 years of experience in cleaning commercial private suites.
LA BEAUTY SALON, Little Rock, AR
Hair Stylist and Colorist, 02/2005 2009
> Color treated hundreds of client s hair with state of the art techniques.
> Scheduled appointments for clients with myself and other employees.
> Greet and welcomed clients into the waiting area.
> Cleaned and disinfected the salon.
EDUCATION
HALL HIGH SCHOOL, Little Rock, AR 1996 1999
Diploma
VOTECHNICAL COMPLETION COSMETOLOGY, Little Rock, AR 1995
VELVATEX BEAUTY COLLEGE, Little Rock, AR 2000
ARKANSAS BEAUTY SCHOOL, Little Rock, AR 2001
License
PULASKI TECHNICAL COLLEGE, Little Rock, AR 2002 2005
Associate, Business Management
UNIVERSITY OF ARKANSAS LAW SCHOOL OF
WILLAM BOWEN, Little Rock, AR 2007
Certificate of Completion, Paralegal Studies
REFERENCES
Dr. Courtney, Chiropractor Deron Hamilton, CPA
Erica Baldwin, Operation Manager Melondi Spears
Central Arkansas Chiropractic Arkansas Beauty School
Velvatex Beauty School