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Medical Assistant Customer Service

Location:
Warren, MI
Salary:
negotiable
Posted:
May 01, 2016

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Resume:

Education

Accelerated Second Degree Bachelor of Science in Nursing 12/2013

Oakland University- Rochester, MI GPA 3.32

Bachelor of Science in Biology & Chemistry; Music minor 12/2002

Roger Williams University- Bristol, RI Cum Laude GPA 3.6

Clinical Experience

Preceptorship, Neurology, St. John Providence- Southfield, MI (210 hours) 9/2013-12/2013

Mental Health, St. John Macomb- Warren, MI (42 hours) 9/2013-10/2013

Medical Surgical II, William Beaumont Hospital – Troy, MI (84 hours) 2/2013-3/2013

Pediatrics, St. John Moross- Detroit, MI (84 hours) 1/2013-2/2013

Maternity, St. Joseph Mercy of Oakland- Pontiac, MI (84 hours) 1/2013-2/2013

Medical Surgical I, General Medical Surgical Unit, St. John Macomb- Warren, MI (168 hours) 10/2012-12/2012

Work Experience

Student Nurse Internship- Metro Detroit, MI locations 10/2012-12/2013

● Responsible for a 4-5 daily patient caseload, including head to toe assessments, vital signs, ambulation, bathing and hygiene,

activities of daily living, and test and procedure preparations

● Administered oral and IV medication and treatments, primed IV’s and programmed pumps

● Responsible for patient education and discharge teaching

● Provided excellent customer service; used computers to enter and retrieve data; timely and accurate charting in EMR’s

Clinical Medical Assistant- Troy Dermatologists, Troy, MI 1/2006-5/2007

● Checked in patients, obtained vital signs, and assisted physician with full body skin checks and procedures such as

biopsies, wart removal, varicose vein treatment, and microdermabrasion

● Administered and demonstrated correct use of medications

● Obtained cultures and identified organisms using microscope; sterilized and disinfected instruments

Dietary Aide- Michigan Orthopedic Specialty Hospital, Madison Heights, MI 1 /2003-12/2005

● Highly skilled in preparation of nutritious food and beverage for large number of patients, staff, and visitors

● In-depth knowledge of a variety of food preparation tasks; primary baker; assistant to chef

● Instructed and advised patients, planned nutritious meals and menus, prepared food for those on special/restricted diets

● Inventoried items and filled orders, performed housekeeping and kitchen duties; proven ability to complete daily assignments

Medical Assistant- Northpointe Health Center/Northpointe Heart Center, Berkley, MI 12/1999-1/2003

●Greeted patients, answered phones, scheduled and confirmed appointments

● Collected clinical data; prepared, maintained, and filed record; collected and prepared laboratory specimens

● Completed patient insurance forms; worked in billing department as a billing clerk

Tutor- Roger Williams University, Bristol, RI 9/1999-12/2002

● Master tutor for Aesthetics and Writing.

● Presented subject matter to a classroom of students, reinforced concepts presented by instructors, held weekly study sessions

and mock exams the week before the actual exam

● Edited and helped students write/rewrite papers; worked with students with English as a second language (ESL)

Honors

State of Michigan Competitive Scholarship Program

Phi Beta Kappa

National Merit Scholarship

Roger Williams University Distinguished Academic Services High Honors

Feinstein Volunteer Action Award

Environmental Action Award

Certifications

Basic Life Support of Healthcare Provider expires 01/2017

Computer Skills

EPIC/One Chart Power Point Internet Outlook

eCare Word e-Mail Microsoft



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