Vernell Price

**** **** **. ** ****, CA *****

619-***-**** acul6j@r.postjobfree.com

Education:

University of South Dakota, Vermillion, SD

Bachelor Degree in General Studies May-2014

San Diego Mesa Junior College, San Diego, CA

Associate Degree in May-2010

Collegiate Sports:

Chowan University, Murfreesboro, NC 2013-2014

Collegiate Football 2013-2014

University of South Dakota, Vermillion, SD 2010-2011

Collegiate Football 2010-2011

All-Academic Team 2010

Played defensive tackle

Team Captain 2007, 08, 09, 10, 11

San Diego Mesa Junior College 2007-2009

1st team All-Mountain Conference 2009

Played on Junior College All-Star team Dec-09 in Phoenix, AZ

High School Sports:

Mission Bay High School 2003-2006, San Diego, CA

Football 2003-2006

1st team All- Western Conference 2004, 2005, 2006

Won the “Rock” Award in 2006 (Player of the Game)

Played defensive tackle

Basketball 2003-2005

Track and field 2003-2005

Work Experience:

GC Services-San Diego, CA - June-2014-Present

Collector/Customer Service/Account Representative – I perform a high volume of inbound and outbound calls while being a top collector for the company. I trace skips effectively. I have been perfect in compliance on all collection calls while performing at an elite level. All FDCPA guidelines and company policy have been met on all of my collection calls. I have never generated a single complaint at GC Services. I have been awarded for customer engagement for defusing possible complaints about the company by the Vice President. Each month I have been promoted to a higher profile because of my performance. I was given the option to be promoted to manager after 6 month review.

John Casablancas Modeling Agency - San Diego, CA April- 2009 - August-2010

Lead Generator-I was a model scout for the company and recruited models that would fit well for the company while showing good communication skills and people skills.

Sway Nightclub – San Diego, CA Sept-2009 – August-2010

Security guard, I detected problems and reported information to appropriate personnel unless was told otherwise, I also showed great ability to resolve customer complaints.

Circuit City - San Diego, CA Nov-2007 Jan-2008

A sales associate/stock clerk, sold electronics and attended to customer needs. I received merchandise, unpacked and marked items. I was responsible for stocking shelves in an orderly manner, reporting defected items, and handling customer questions. I had to multi-task in different areas of manufacturing. I demonstrated ability of solving problems using mathematics.

Best Buy - San Diego, CA June-2006 Dec-2006

Customer service representative, I assisted and responded to customers request and if they had any trouble. I handled a high influx of calls while managing multiple priorities in an effective manner.

Coaching Experience:

Coached a high school all-star team in the summer of 2010 in San Diego, CA with my old high school coach

Other:

Life Insurance License July-07 San Diego, CA

I possess great team skills, communication skills (I love talking to potential customers and employees), leadership skills, and problem solving skills. I am also a quick learner and I can process information very quickly.

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