MICHELLE LEIGH MCCUE

*** ****** ****, ********, ** 36345

850-***-**** acul1j@r.postjobfree.com

OBJECTIVE

To secure a position with a well-established organization with a stable environment that will lead to a lasting relationship.

KEY STRENGTHS

Perform Presentations

Ability to Incorporate New Concepts

Record Keeping

Ability to Be Adaptable

Communications Skills

Administration Skills

Follow Confidentiality Procedures

Bookkeeping

Data Entry

PROFESSIONAL PROFILE

Office/Clerical

Use computers for various applications, such as database management or word processing.

Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.

Create, maintain, and enter information into databases.

Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.

Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.

Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.

Maintain scheduling and event calendars.

Complete forms in accordance with company procedures.

Schedule and confirm appointments for clients, customers, or supervisors.

Make copies of correspondence or other printed material.

Management

Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.

Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.

Implement corporate or departmental policies, procedures, and service standards in conjunction with management.

Train or instruct employees in job duties or company policies or arrange for training to be provided.

Evaluate employees' job performance and conformance to regulations and recommend appropriate personnel action.

Review records or reports pertaining to activities such as production, payroll, or shipping to verify details, monitor work activities, or evaluate performance.

Recruit, interview, and select employees.

Hire and terminate clerical and administrative personnel.

Oversee the maintenance and repair of machinery, equipment, and electrical and mechanical systems.

Oversee construction and renovation projects to improve efficiency and to ensure that facilities meet environmental, health, and security standards, and comply with government regulations.

EMPLOYMENT HISTORY

State of Florida, Department of Juvenile Justice, Panama City, FL

Credentialing Coordinator/Meeting Auditor, Emerald Coast Hospitalist, Panama City, FL

Credentialing Coordinator/Administrative Assistant/HR, Assurance Healthcare and Financial Services, Panama City, FL

Bay Cares Assistant Coordinator, Bay County Health Department, Panama City, FL

Human Resources/Risk Management, Bay County Board of County Commissioners, Panama City, FL

Executive Assistant (Temporary), Manpower, Panama City, FL / Pottstown, PA

Sales Associate, Sears, Pottstown, PA

EDUCATION

Bachelor of Arts in Communications, Ursinus College, Collegeville, PA

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