ROSSETTE E. VILLENO
Block * Lot ** Camella La Vecina Dos Rios
Brgy. Pittland Cabuyao, Laguna
acukxj@r.postjobfree.com
OBJECTIVE
I would like to obtain a position where my experience would be utilized to help achieve employer s goals.
WORK EXPERIENCE
Philippine Food Asia Corp. Alabang, Muntinlupa City (September 7, 2015 up to March 29, 2016)
Administrative Staff for Operations Department
Performs administrative and office support activities for multiple supervisors
Fielding telephone calls and filing documents
Process and handles work permits for store outlets
Provides information by answering questions and requests
Directly reports to Vice President for Operations
Alaska Milk Corporation San Pedro Laguna (January 24, 2012 up to August 15, 2013)
HR Staff
Responsible for performing a variety of human resource support duties.
Assists in maintaining the human resource database and all employee records and files.
Performs general office support functions.
Performs miscellaneous clerical functions and special projects as assigned.
Telephone Operator
Operates switchboard equipment in order to answer incoming calls; determines intent of caller and makes appropriate connection.
Receives and routes a variety of calls
Assists in maintaining and updating telephone directories
Assists in reporting telephone equipment or service complaints and problems.
Maintains logs of calls placed and any additional information required for various reports
LBC Development Bank San Pedro Laguna Branch (September 24, 2007-July 29, 2011)
LBC Development Bank Head Office Makati City (September 1, 2004-September 21, 2007)
Customer Service Associate - Teller
Transacts withdrawal and check encashment
Responsible for receiving cash, check deposits and loan payments
Counts cash and verify cheques
Responsible for confirming and examining the deposited cheques
Provide help to customers with the questions about fund availability
Customer Service Associate - Back Office Clerk
Verifies inward checks and inform clients about fund their non sufficient checks
Batching of outward checks
Branch Operations Officer (Reliever)
Provide tellers cash needed from vault
Checking and filing all transactions of tellers
Reconciliation and submission of general ledger reports of the branch
Counting and cash loading of the branch s ATM
Customer Service Associate New Accounts
Account opening of clients
Answer phone queries about bank products and services
Mails thank you letters to clients
EDUCATION
University of Makati
Bachelor of Science in Information Management
1997-2001
PERSONAL INFORMATION
Birthdate : September 4, 1980
Height : 4 11
Weight : 104 lbs.
Nationality : Filipino
Religion : Roman Catholic
Civil Status : Married