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Customer Service Human Resource

Location:
Calamba, CALABARZON, Philippines
Posted:
April 30, 2016

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Resume:

ROSSETTE E. VILLENO

Block * Lot ** Camella La Vecina Dos Rios

Brgy. Pittland Cabuyao, Laguna

090********

acukxj@r.postjobfree.com

OBJECTIVE

I would like to obtain a position where my experience would be utilized to help achieve employer s goals.

WORK EXPERIENCE

Philippine Food Asia Corp. Alabang, Muntinlupa City (September 7, 2015 up to March 29, 2016)

Administrative Staff for Operations Department

Performs administrative and office support activities for multiple supervisors

Fielding telephone calls and filing documents

Process and handles work permits for store outlets

Provides information by answering questions and requests

Directly reports to Vice President for Operations

Alaska Milk Corporation San Pedro Laguna (January 24, 2012 up to August 15, 2013)

HR Staff

Responsible for performing a variety of human resource support duties.

Assists in maintaining the human resource database and all employee records and files.

Performs general office support functions.

Performs miscellaneous clerical functions and special projects as assigned.

Telephone Operator

Operates switchboard equipment in order to answer incoming calls; determines intent of caller and makes appropriate connection.

Receives and routes a variety of calls

Assists in maintaining and updating telephone directories

Assists in reporting telephone equipment or service complaints and problems.

Maintains logs of calls placed and any additional information required for various reports

LBC Development Bank San Pedro Laguna Branch (September 24, 2007-July 29, 2011)

LBC Development Bank Head Office Makati City (September 1, 2004-September 21, 2007)

Customer Service Associate - Teller

Transacts withdrawal and check encashment

Responsible for receiving cash, check deposits and loan payments

Counts cash and verify cheques

Responsible for confirming and examining the deposited cheques

Provide help to customers with the questions about fund availability

Customer Service Associate - Back Office Clerk

Verifies inward checks and inform clients about fund their non sufficient checks

Batching of outward checks

Branch Operations Officer (Reliever)

Provide tellers cash needed from vault

Checking and filing all transactions of tellers

Reconciliation and submission of general ledger reports of the branch

Counting and cash loading of the branch s ATM

Customer Service Associate New Accounts

Account opening of clients

Answer phone queries about bank products and services

Mails thank you letters to clients

EDUCATION

University of Makati

Bachelor of Science in Information Management

1997-2001

PERSONAL INFORMATION

Birthdate : September 4, 1980

Height : 4 11

Weight : 104 lbs.

Nationality : Filipino

Religion : Roman Catholic

Civil Status : Married



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