Customer Service Representative
Resume:
Angela Coates
Lansing, MI 48911
acuksx@r.postjobfree.com
OBJECTIVE
Aggressively seeking employment in the Fields of Office Administration. That will allow for advancement opportunities.
SUMMARY OF QUALIFICATIONS
Multi-line phones, computer applications (email, internet, excel etc.) office equipment (fax, copier and printers) customer service and data entry. Sort, assembly, inspect.
EXPERIENCE
SP/special Projects
Manpower Temp Agency, Lansing, MI
09/2013 to Present
Answering incoming and outgoing calls from prospective customers.
Group Sales Representative
Michigan Princess River Boat, Grand Ledge, MI
04/2013 to 01/2014
Setting up a various party events, customer service, switchboard operator, billing, collections, mailing, credit card deposits and bank deposits.
Office Assistant/Telemarketer
Allstate Insurance, Lansing, MI
11/2012 to 04/2013
Answering phones incoming and outgoing calls, customer service, schedule appointments.
Home Care Employees
Asap Staffing L L C, Lansing, MI
10/2005 to 11/2012
Home care employee, responsible to serve our clients. Clients have a list of needs. That can't be preformed on there own.
Customer Service Representative
Evolve Telecommunication, Lansing, MI
06/2004 to 10/2005
Answered incoming calls from prospective customers, placed orders and used persuasion skills to finalize sales. Cancelled product orders, maintained a 90% sales conversion daily.
Customer Service Representative
Protocol Marketing, Lansing, MI
05/2002 to 06/2004
Answered incoming calls from prospective customers, placed orders and used persuasion skills to finalize sales. Cancelled product orders, maintained a 90% sales conversion daily.
Office Assistant/Receptionist
A. Smith Property Mgt. Division, Lansing, MI
04/2002 to 05/2003
Customer service, switchboard operator, billing,collections, and bank deposits.
Office Assistant/Telemarketer
Indigo Financial Group, Lansing, MI
02/2002 to 04/2002
Answering phones incoming and outgoing, loans, customer service, closing loans, bank deposits.
Payroll
Crippen Auto Mall, Lansing, MI
01/1996 to 02/2002
Billing, filing, copying, fax, preparing checks.
EDUCATION & TRAINING
Associates, Business/Accounting, Lansing Community College, MI
Current, Real Estate, Lansing Community College, MI
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