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Manager Training

Location:
Dearborn Heights, MI
Posted:
April 30, 2016

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Resume:

Mark Ashley

**** ******** **., ******** *******, MI 48125

Cell: 313-***-**** acukrf@r.postjobfree.com

Summary

Over 21 years of management, training, sales support, organizational development, and change strategies in the competitive and regulated industry of recruiting. Experience in planning, organization development, and general and administrative management. Experienced in facilitating change in a workforce to support re-engineering initiatives and meet organizational operating, and quality objectives. Ability to write and implement efficient work schedules, policies, programs and procedures. Demonstrated talent for recruiting, interviewing, hiring, directing and supervising staff. Experience includes analysis, organization, planning and effective problem resolution, negotiation, and relationship management skills.

Professional Experience

Elite Heating and Cooling, Inc – Livonia, Michigan

Business Manager/Duct Cleaning Manager April 2015- Present

Responsible for day to day operations of a family run heating and cooling company. Responsible for payroll, hiring, training, and orientation of newly hired employees. Executes the business marketing plan within the scope of company policy. Schedules, supervises, and executes air duct cleaning procedures to assist community members alleviate dust and debris from their HVAC systems therefore increasing the lifespan of owner and equipment. Continuously interacts and maintains relationships with present and potential customers.

United States Army – Ft. Jackson, SC

Directorate of Public Works, Sergeant Major, 2010 – 2012

Serves as the DPW Sergeant Major, responsible for the service, maintenance, and repairs of 95 trainee barracks buildings totaling 18,469 bed spaces and monthly barracks hand-off reports and submission to Atlantic Region headquarters; tracks service and work order requests to ensure timely and efficient resolution of all life, health, and safety issues; serves as the liaison to Family Housing operations; provides design input for new, repaired and/or installation infrastructure; monitors the First Sergeants Barracks Program (FSBP); assists in the training, inspections, and submission of the annual Installation Status Report; responsible for inspections of Wounded Warrior Transition Unit barracks space, facilitates Single Soldiers Town Hall meetings; responsible for grounds and maintenance for 46,000 acres of training real estate.

direct involvement in Wounded Warrior Transition Units barracks resulting in the organization achieving excellent results during annual Inspector General inspection

able to handle numerous tasks and missions simultaneously while producing outstanding results; developed, planned, and executed the barracks maintenance sustainment strategy which increased barracks readiness from amber to green rating; assisted the DPW in prioritizing over 7.5 million dollars in repairing less than adequate relocatable barracks on the installation

responsible for saving the command over $800,000 in contract costs due to my ability to manage and restructure grass cutting priorities and frequencies

planned and executed the Atlantic Region Non-Commissioned Officer/Soldier of the Year Best Warrior Competition which received outstanding awards and accolades from the Region Director

hand selected by the Post Command Sergeant Major to serve as the DPW Sergeant Major over more experienced Sergeant Majors on the installation while holding the rank of Master Sergeant

United States Army – Cherry Hill, New Jersey

Recruiting First Sergeant 2008-2010

Leads, trains, and supervises an Army Recruiting Company dispersed over 2302 square miles; responsible for the health, safety, morale, and training of eight station commanders and 39 recruiters; sets and enforces high standards on conduct, training, professional development, and operations; plans and executes a battle-focused Non-Commissioned Officer Professional Development Program, controls and synchronizes facilities, equipment, and vehicles valued in excess of $3 million dollars; assists the commander in planning, coordinating, and supervising all activities that support the unit mission.

Demonstrated highly effective decisive operations which directly led to 107% Regular Army and 100% Army Reserve mission accomplishment, top company in the battalion; developed a marketing plan strategy which increased the organizations volume market share by over 8%; most improved market share in the battalion

implemented rigorous safety standards throughout the organization; was recognized by the leadership as the top safety company in the battalion

effectively led and inspired Soldiers to willingly perform to the best of their ability as individuals and team; established and initiated a professional development program which resulted in Soldiers who excelled on promotion boards; excelled in the development of Soldiers

provided balance and predictability to Soldiers and families with respect to mission priorities above and beyond the organizations expectations

United States Army– Norfolk, Virginia

Recruiting Station Commander, 2003 – 2008

Commands a U.S. Army recruiting station that is authorized six regular Army recruiters and two Army Reserve recruiters; manages Recruiters prospecting and the administrative processing of applicants for Army enlistment; supervises, trains, motivates, and enforces standards fro all assigned and attached personnel; manages assigned equipment; develops and maintains positive relationships with community centers of influence; implements and maintains the recruiting station management system

faced all challenges and assignments with vigor and a strong desire to succeed in the absence of leadership

provided tough, enthusiastic, and realistic training to help subordinates become more proficient and successful; instinctive ability to assess needs, plan, and execute dynamic hands on training

moral character above reproach; set the example in areas of responsibility for all to emulate; a model of endurance and toughness; works longer, more efficient hours under all types of stress

United States Army – Quincy, Massachusetts

Army Recruiter, 2000-2003

Responsible for prospecting, contacting, interviewing, and processing qualified applicants for enlistment with complete integrity, according to the assigned monthly mission; responsible for presenting benefits and opportunities of the U.S. Army as a viable career option to potential enlistees, educators, and the local civilian community, responsible for ensuring that all newly enlisted Soldiers report for active duty on time

recognized as the top recruiter in the organization for FY01 and FY02, selected to the battalion 3rd and 4th QTR Hall of Fame and recognized by the Chief of Staff of the Army for recruiting excellence

maintained high composure in extreme pressure situations and devotes long hours to achieve mission accomplishments

extremely knowledgeable of recruiting regulations and imparts that knowledge to peers and subordinates, consistently accomplished assigned mission and tasks in innovative ways to enhance organizational efficiency

Education

California Coast University, Santa Ana, California Presenting attending

M.A., Organizational Leadership

California Coast University, Santa Ana, California 2014

B.S., Management

GPA: 3.6

Training

Situational Self Leadership, Ken Blanchard Companies, San Diego, California 2012-2012

Total Army Instructor Training Course, United States Army, Fort Dix, New Jersey, Jun 2009 to Jul 2009. Academic course designed to teach public speaking and briefing protocols

First Sergeants Course Class 001-09, United States Army, Fort Jackson, SC, Aug 2008-Dec 2008. Academic leadership course designed to teach recruiting company administrative and operations procedures and policies.

Advanced Non-Commissioned Officers Course, United States Army, Fort Jackson, SC. Apr 2005-Jul 2005.

Basic Law Enforcement Course (BML 96G), Columbus College, Regional Law Enforcement Training Center, Columbus, Georgia, Dec 1996-Apr 1997



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