JEANETTE ROBINSON

**** ******* **** ***** #*** l Charlotte, NC 28227 l 980-***-**** l acukp8@r.postjobfree.com

Targeting Virtual Assistant Opportunities

Challenging work as a virtual assistant with a progressive company where I can utilize my excellent office skills. I am a dedicated and technically skilled seasoned professional with more than 15 years of experience in administrative support. My extensive skill set developed through experience as an office manager, executive administrator and legal assistant. Experience includes researching and assembling data, and managing budgets with proficiency in drafting legal documents including, service contracts, consulting and lease agreements. I excel at resolving challenges with innovative solutions, systems and process improvements proven to increase efficiency, customer satisfaction and the bottom line.

Key Skills

Office Management

Staff Development & Training

New Business Development

Policies & Procedures Manuals

Report & Document Preparation

Spreadsheet & Database Creation

Records Management

Meeting & Event Planning

Inventory Management

Experience

EDIFICATION ~ Edified to Bring Forth Fruit 6/2007 to Present

ACADEMIC EDITING AND PROOFREADING

Freelance Proofreader, Copy Editor, and Content Manager. Meticulous Editor and Proofreader with more than 10 years of experience in book, magazine and business publishing. Skilled in print and on-line editing. Edit fiction and non-fiction book manuscripts, academic transcriptions, manuals, annual reports, proposals, newsletters and business communications.

ALVEOLUS ~ Contract Worker via Source Ability Inc., Charlotte, NC 9/2008 to 2/2009

OFFICE MANAGER

Front Desk Management and face of the organization greeting clients and sales associates. Arrange staff meetings, conference calls and Board of Directors meetings including travel and hotel accommodations. Maintain a clean, professional and safe working environment by inspecting and scheduling maintenance, and ensuring that all office and warehouse equipment is properly accounted for and in safe working condition. Purchase office supplies and office equipment in accordance with company purchasing policies and budgetary restrictions.

Developed efficiency-enhancing workflow/process improvements that made it possible to accommodate increasing responsibilities necessitated by staff reductions.

Saved thousands of dollars in fees and improved acquisition request for information response by development of sales presentations to prospective buyers.

Decreased office expenditures 15% by implementing needed controls on stock/supplies and standardizing ordering procedures.

Demonstrated the ability to learn new organizational processes, workflows, policies and procedures with minimal ramp-up

CAREGIVER 3/2005 to 7/2008

Provided round-the-clock care for seriously ill family member, including medication management, assistance with activities of daily living, coordinating in-home therapies and services, and therapeutic recreation.

TIAA-CREF: ~ Contract Worker via Talent Bridge, Charlotte, NC 5/2007 to 1/2008

ADMINISTRATIVE ASSISTANT

Executive Assistant to the Decision Support management team, handling busy phone system, functioned as primary liaison to executive staff ensuring timely distribution of quarterly financial reporting. Researched and assembled data for monthly and quarterly production of various financial reporting. Performed various administrative functions such as arranging conferences, travel, supply requisitions and liaison with IT and Graphic departments.

Designed and developed analyst procedural manuals for implementing financial reports.

Praised by supervisor for excellent performance as Interim Analyst during her eight-week maternity leave.

Became the main troubleshooter of MS Office issues.

Excelled within deadline-intensive environment, ensuring the accurate and on-time completion of all projects.

FAITH REALTY NETWORKS, INC. ~ Bay Shore, NY 9/2005 to 3/2007

REAL ESTATE SALES ASSOCIATE

Sales Associate and Office Manager for Broker, Italica Realty, Inc., Mineola, NY (2005 to 2006) on a part time commission basis while performing various administrative and Property Management functions before transferring to Faith Realty Networks, Bay Shore (2006 to 2007) full time as primary Sales Associate handling government programs leasing agreements.

Developed Commercial / Residential Sales

Drafted and negotiated Tenant / Landlord Lease Agreements

Implemented DSS / Section 8 / Star / Sharp Procurement

Prepared Comparative Market Analysis / Mortgage Processing

CABLEVISION / RAINBOW MEDIA NETWORKS ~ Jericho & Manhattan, NY 2/2001 to 10/2005

EXECUTIVE ASSISTANT, 2002 to 2005

SECRETARY, (temp via Adecco Agency) 2001 to 2002

As Executive Secretary under minimum direction and acting with considerable independence, performed advanced, diversified and confidential administrative and secretarial support to top management personnel at the Senior Vice Presidential (SVP) level and above, requiring broad and comprehensive experience, skill and knowledge of organization policies and practices.

Supervised consultant agreements and new hire implementation.

Monitored networks site content, customer reply and sales collateral for diverse clients and projects.

Produced financial and auditing reports in a timely manner utilizing Oracle Database, MS Excel and Access.

Scheduled and coordinated meetings, interviews, appointments, events and other similar activities for executives included travel and lodging arrangements.

Quickly became a trusted assistant to the Senior Vice President, executive staff and earned a reputation for maintaining a positive attitude and producing high-quality work.

Created automated daily stats report that reduced inaccuracies and provided management with an important decision-making tool.

Education

American Real Estate School 5/2005

Sales Associate License

New Horizon Computer Learning Center 9/2000 to 1/2001

Various computer software systems cumulating in Instructor Certification

New School of Visual Arts 9/1982 to 6/1984

Illustration Graphics

Taylor Business Institute 9/1977 to 6/1979

Business Computation

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