Mercedes Rivera

Keyboarding Clerk I - The Bergen County Administration Offices

Carlstadt, NJ

acuklw@r.postjobfree.com - 201-***-****

To join an established and growing company at a challenging and rewarding position as a customer service clerk; one which allows me to demonstrate my supportive skills and my patience to assist patrons. Authorized to work in the US for any employer

WORK EXPERIENCE

Keyboarding Clerk I

The Bergen County Administration Offices - Hackensack, NJ - January 2013 to Present Perform duties of a keyboarding clerk, receptionist, and switchboard operator for a high volume access public facility. Answer the phones for Bergen County Plaza building and forward calls to the appropriate department or extension. Distribute phone calls to County Clerk Office, Office for Children, Senior Services, Disability Services, Housing Authority, and others. Reserve conference rooms for public and private meetings. Help out with sorting and delivery of incoming mail. Re-organize archived records. Post public announcements and update board with new information once a week.

Summer Recreation Counselor

Carlstadt Public Schools - Carlstadt, NJ - June 2009 to August 2012 Supervised children both at camp and on field trips to assure their safety and assist in activities. Managed and collected money for field trips, lunch and snacks for the children. Volunteer Technician Helper

Rutherford Animal Hospital - Rutherford, NJ - April 2007 to June 2007 Performed sterilization of medical equipment to prepare for examinations and surgery. Bathed and groomed dogs. Walked and fed all boarded pets in the facility. Day Care Worker - Helper

John Wesley Methodist Church - East Rutherford, NJ - October 2006 to January 2007 Supervised play activity for 2 - 4 year old children with a classroom size of 10. Assure their safety as children played in the playground.

EDUCATION

Medical

Bergen County Community College - Paramus, NJ

2007 to 2011

High School Diploma

Bergen County Technical High School - Paramus, NJ

2007

ADDITIONAL INFORMATION

Skills

• PC and MAC computers, Desktop Publishing, Microsoft Office-Word, Excel, PowerPoint, Outlook, & Publisher.

• Avaya Soft Console; Configuration Manager; Master Directory Board com Advanced Suite (2); EMS Lite- Reservation Software.