**** ******* ****, ********, ** ***** - 202-***-**** –

acukkw@r.postjobfree.com or acukkw@r.postjobfree.com

Katherine Faison

Objective To obtain a professional position that enhances my current skills and abilities and provides a platform to develop new skills that would enable me to contribute to the company’s objective.

Experiences 2006 – Present

Asthma & Pulmonary Specialist of Northern Virginia Alexandria, VA

Executive Office Assistant for asthma and allergy specialist.

Provide various administrative duties, which includes answering and routing telephone calls to the appropriate person and assist with filing, scanning and copying medical records, copying important documents.

Schedule all lunches to introduce new meds receive sort and route mail; order, receive and maintain office supplies for all employees.

Prepare all travel orders and completes travel vouchers upon completion of trips for the Director and other program staff.

Complete Medical Assistance forms for new patients and setup new patient accounts.

Assists with referral and pre-authorization processes, and maintain patient tracking database.

Responsible for controlling and tracking documents for the office.

Serve as liaison and resource for resolving issues related to accounts payable and receivables. Collects patient documentation for claim submission

Ensures claim forms are completely and accurately filled out

Updates and maintains patient billing data and ensures documents are current

Contacts clinical staff for clarification on procedures or diagnosis and on missing information

Verifies data entry of the charges into system

Verifies that initial claim is accepted by the party payers

Reviews reports for claim denials

Send out statements on residual balances and self-pay accounts

Notifies supervisor immediately of all billing problems

Post client payments

Adheres to confidentiality, state, federal, and HIPAA laws and guidelines with regard to patient’s records and collections

Responsible for maintaining current billing, coding, and standard operating procedures of a billing clerk

Provide coding and billing guidelines, and assist with claim denials and appeals.

Coordinate logistics for conference calls, meetings, and events; help plan and organize various events, and maintain Director’s calendar using MS Outlook.

Knowledge of management and organizational procedures.

Ensure all deadlines are met in a timely manner.

Perform record labeling tasks and maintain database tracking.

Maintain accurate payment posting logs, deposits, receipts and prior monthly allowances in company’s account.

Provide information requested by the patient and schedule appointments.

2005 – 2006 Solectron Durham, NC

Administrative Team Lead for Solectron Corporation, a global electronics manufacturing company. Customer base consisted of distributors such as, Best Buy, Circuit City, and Office Depot.

Provided office management and administrative support functions for the Executive staff.

Coordinated travel arrangements, maintaining schedules and calendars for the Executive staff.

Managed all hands on events for the Director

Supervised production line consisting of over sixty employees. The production line was responsible for completing build-to-order (BTO) and configure-to-order (CTO) computer systems.

Managed delinquent account receivables and set-up payment plans for outstanding invoices.

Responsible for establishing milestones for the production line based on historical production data.

Responsible for managing project cost and time requirements.

Entered information to into a shipping database to ensure accurate product delivery.

Ensured computers were tested to meet customer configuration specifications and also shipped out in a timely manner.

Daily filing, faxing, copying of all office inbound/outbound correspondence.

Answered and routed all calls using a multi-line telephone.

Received and reviewed all incoming correspondence.

2002 – 2005 Your Dollar Store With More Durham, NC

Assistant Store Manager providing wholesale products and distribution of general merchandise and wholesale dollar store products

Supervised more than 10 employees.

Kept track of inventory.

Provided customer service and assisted with complaints.

Responsible for departmental zoning store preparation.

Maintained an accurate and efficient database of merchandise.

Processed and coordinated store product pricing.

Screened products for defects and enter results into database.

Assisted Director and staff with general administrative matters including but not limited to daily filing, faxing, copying of all office inbound correspondence.

Answered and routed all calls using a multi-line telephone

Performed other duties or special project as needed or requested.

1996 – 2002 IBM Raleigh, NC

Administration Production Operator

Controlled the scheduling of appointments, meetings, conferences and daily coordination for executive and other staff members.

Transcribed meeting notes and key note speeches

Performed diagnostics test to authenticate top quality servers.

Provided daily procedure training for new employees.

Prepared correspondence for signature as required.

Provided instructional documents for laptop assembly.

Entered daily production data into records database

Screened products for defect and logged into tracking database.

Created and maintained paper and electronic files, records, and databases

Received and reviewed all incoming mail for the director; screened incoming telephone calls; set up conference calls

Provided assistance to customers registering complaints and issues.

Education 2006 – Solectron (One (1) month; Puerto Rico)

Training course in breaking down, building and rebuilding servers.

1995 – 1997 – James Sprunt Community College Kenansville, NC

Cosmetology (license)

2004 – Golden Leaf Foundation, NC Central University Durham, NC

Certificate in Hospitality Management

Skills Customer Service, skills in planning, scheduling and organizing meetings, proficient with Microsoft Office and Windows 2000, and excellent written and oral communications skills.

References Provided upon request

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