Joyce Towner
Lead Custodian *years Environmental Service Worker/ Commercial Cleaning
Specialist
Cleveland, OH 44128
acukdd@r.postjobfree.com - 216-***-****
I have over 15 years of commercial cleaning experience, 3 years of lead custodial experience, and other relevant skills associated such as excellent customer service, supervising staff, training, hire/fire, work scheduling, order supplies, handling client resolution, paperwork, sales, and maintenance issues Authorized to work in the US for any employer
WORK EXPERIENCE
Custodian
3 D Management Services - Cleveland, OH - November 2015 to February 2016 Responsibilities
Daily cleaning of high rise/apartment building
Janitor
Independent Management Services - Flint, MI - October 2014 to August 2015 Responsibilities
Cleaning Apartment High-Rise Complex
Cleaner
Cleveland Heights/University Heights School District (Rachel Wixey& Associates) - Cleveland Heights, OH - February 2013 to June 2014
Responsibilities
Clean assigned schools within the Cleveland Heights/University Heights School District Skills Used
customer service, waxing/stripping/buffing floors, trash removal, restrooms/classrooms/offices/cafeterias/ auditoriums/gym/desks/tables, replenish supplies, moving furniture/equipment, washing windows/walls, vacuuming, mopping, sweeping, dusting, and other related duties Environmental Housekeeping Aide
Metro Health Hospital System - Cleveland, OH - August 2012 to January 2013 Responsibilities
clean assigned areas within hospital setting: Emergency Room Environmental Service Worker
University Hospitals Case Medical Center - Cleveland, OH - March 2011 to December 2011 Responsibilities
clean assigned areas within hospital setting: radiology/Oncology Department (Seidman Cancer Center). Lead Custodian
Wright & Walker Cleaning Services - Cleveland, OH - January 2007 to February 2010 Responsibilities
Supervise operations of staff, coordinate work schedules, training, hire/fire, order supplies, implement policies/ procedures, client resolution, computerized work logs/updates, and ensure completion of assigned duties Skills Used
customer service, lead/supervisory skills, good communication/organizational skills, excellent client/employee interaction
Custodian
Meyer Commercial Cleaning, LLC - Solon, OH - May 2004 to November 2007 Responsibilities
clean physician offices/medical facilities at various locations within Cuyahoga, Lake, and Summit counties Skills Used
excellent customer service skills
Collections Manager
Credit Advantage Solutions - Grand Blanc, MI - February 2000 to June 2003 Responsibilities
Collections: collect on past due accounts, customer service, accounts payable/receivable, data entry,sales, oversee sales team, bank deposits, and other related administrative duties Machine Operator
Genesee Packaging, Incorporated - Flint, MI - April 1998 to September 2000 Responsibilities
Sort, package, and transport automotive parts for General Motors,Chrysler, and Saturn on various machines by work orders
Skills Used
machine operations/manufacturing/packaging/distribution EDUCATION
Medical Billing&Coding
Remington College - Cleveland, OH
2009 to 2009
State Licensed Nurse Aide in Nursing Assistant
American Red Cross Association - Cleveland, OH
2004 to 2004
certificate program in Healthcare Administration
University of Michigan - Flint, MI
1998 to 1999
General Studies
Mott Adult High School - Flint, MI
1994 to 1998
SKILLS
Supervisory,Customer Service,Administration,Organizational/Communication Skills,CommercialCleaning,Sales