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General Manager

Location:
Reno, NV
Salary:
$55,000
Posted:
May 01, 2016

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Resume:

MICHAEL WARE ROGERS 530-***-****

PO Box *****, Truckee, CA 96162 acuk8u@r.postjobfree.com

Career Objective

Building a rewarding career in the Bay Area which is so important to my family -- working with a strong local company that will allow me to utilize my extensive management/people skills and shares my passion for this special place

Carlyle Station ‘99-’15

●Successfully completed design/engineering/approval process and secured planning department entitlements for 140 unit boutique hotel resort development

●Developed proforma/business plan and secured $1.3 million SBA loan

●Responsible for all aspects of hotel operations including bookkeeping (using Quickbooks Pro), credit card processing, website development, tax reporting, internet marketing (Google AdWords and lodging directories), customer service, maintenance, wedding coordinator, and managed a staff of up to 20

●Contracted with REI Adventures to offer site-based guided recreation that became their most popular Weekend Getaway destination in the country

●Pioneered the concept of “Pamping,” or pampered camping, to take advantage of the trend for guided recreation and service-oriented outdoor recreation

●Reached $300,000 in annual sales on 8 units and an Occupancy Rate of 60%

●Hosted over 40 destination weddings including LGBTQ/Jewish/Indian/Eco Weddings, 20 music festivals, and numerous family reunions, meetings and gatherings

Trek Alliance ‘97-’99

●First employee hired

●CEO Harry Flagg's “Silver Bullet”

●Critical role in growth to 16,000 independent reps and $30 million in annual sales

●Established 5 departments then turned them over to managers - warehouse and distribution center in Reno/ national seminar company/ customer service call center/ data entry dept/legal compliance department

●Crafted an ethics compliance program to insure independent distributors operated within all legal regulations and requirements

●Developed a national training seminar business that oversaw the logistics for 200 local seminars, 4 regional conferences, and 1 national convention annually and was more profitable that the product company

●Promoted to Director of Administration

●Presented and analyzed business metrics of my departments for the CEO/Owners

●Managed a staff of 45

SierraWest Bancorp ‘94-’97

●Created and managed the Electronic Banking Department serving 50 customers who collectively represented over 50% of the assets of the bank.

●Integrated data from their legacy systems (e.g. AS400 UNIX) into our window-based ACH transaction processor and was soley responsible for “driving the bugs to ground”

●Promoted to the position of Executive Assistant to the Chief Banking Officer/CEO

●Pulled data from bank’s legacy system and used Excel to parse, trim, and collate monthly sales, deposit, and transactional volumes to calculate bonuses for Business Development Officers and Branch Managers

●Generated monthly reports (using Word and Excel) for the Board/Executive Management

Benton’s at the Squaw Valley Inn ‘92-’94

●Restaurant and Convention Center Manager managing a staff of 30

Skills Summary

●Lead teams with respect, encourage and motivate others to exceed expectations, including their own

●Willing to listen and take direction and a developed ability to recognize my weaknesses and find solutions

●Strong ability to balance multiple goals and expectations

●Excellent problem solving skills

●Laser focus for improvement and streamlining

●Long history of managing complex projects and bringing to completion with resource efficiency

●Self starter, self motivated and self directed, need minimal supervision

●Extensive accounting and fund-accounting course work -- including Financial Management and Planning taught by Len Vignola of the Ford Foundation

●Ability to take a project from conceptualization through implementation with tenacity and perseverance

●Intuitive sense of factors that drive bottom line profit and customer satisfaction/retention

●Sense of humor in the most stressful situations

●Honest, hard working, conscientious

●Interpersonal/Communication Skills

●Exceptional public speaking and written language experience

●Intuitive listening skills

Education

Yale University/Yale School of Drama, Non-Profit Management Master of Fine Arts -- 1989

University of California, Irvine, Drama Bachelor of Fine Arts -- 1984

Santa Rosa Junior College, Associate of Arts -- 1982

Truckee High School, Graduation Diploma -- 1980

Additional Experience and Interests

●Daughter at Mills College studying Early Childhood Development and Psychology

●Son at Truckee High School headed to Norway for a Student Abroad Exchange Program

●Classically trained Shakespearean actor

●Love hiking in Shirley Canyon and across the Sierra Nevada and swimming in refreshing mountain lakes with my four legged companion “Moose”

●Founding Director for the Napa Valley Repertory - a 501(c)(3) Napa Valley theater company

●Treasurer and incorporating agent for the Tahoe International Film Festival



Contact this candidate