Christopher R. Terry

Arlington, VA/Southfield, MI

acuk7h@r.postjobfree.com

202-***-****

SUMMARY OF QUALIFICATIONS

MILITARY VETERAN

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Bachelor degree Human Services. Graduate studies in Public Administration. Legal Administrative training in the United States Army.

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Training & Development with instructional techniques and formats such as simulations, team exercises, group discussions and lectures. Organize and develop training procedure manuals and guides as well as course materials such as handouts and visuals.

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Business feasibility & training consultant for US Veterans, small businesses and intellectual property consultant on trademarks, copyrights and publishing business and marketing plans consultant and public relations marketing for sports and media outlets.

Public Relations and Crisis Management Preparedness

Continuously developing new ideas and methods to improve value and ensure efficient distribution of crisis communications .Builds relationships with key regional personnel to provide on-going operational support and ensure Crisis Management awareness.

Recruitment & Retention Training for US Veterans, nationally accredited school business network series for entrepreneurs and other businesses. City government volunteer coordinator and non-profit membership coordinator.

Screening and interviewing to develop operational processes of candidates and document qualifications and hiring procedures.

Facilitates Personal Development & Planning Workgroups.

Case Management for Job development and non-profit organizations for veterans and mental health consumers as well as state funded skill set training for employment of low income individuals and families.

SBA Government Contracting & 8(a) Certification Training successfully administered a business feasibility series, assisting private businesses throughout the country, providing contractual services in support of company requirements

EMPLOYMENT HISTORY

U.S. Veteran Outreach Consultant (DVOP) 10/2014- Present

Department of Labor (District of Columbia Government)

Department of Employee Services, Washington D.C.

• Provide intensive development and training for veterans with barriers to employment. Provide VA benefits and educational overview of services.

• Conduct skills and career assessment for employment, college or entrepreneurship programs. Veteran orientation on American Job Center & Workforce programs.

• Advise career seekers on job search techniques, resume writing, and interviewing

skills as well as effective time management training.

• Consult with veteran entrepreneurs on government contract opportunities through 8(a) certification, set aside and subcontract criteria. Business plan setups and small business administration referrals in partnership with SBA Veteran Rep. Advise on diversity programs for disabled Vets seeking business opportunities.

Training & Retention Specialist, Contractual 10/2013 – 10/2014

Goodwill of Greater Washington, Washington D.C.

• Review career seeker's current and past work status and history

• Conduct skills and career assessments for Marriott Marquis Hotel customer service

• Advise career seekers on job search techniques, resume writing, and interviewing

skills

• Assist with searching and confirming available positions that compliment clients'

skills and provide potential growth opportunities

• Conduct mock interviews

• Refer career seekers to other community based agencies, organizations, and

resources to meet their needs

• Seek methods to help career seekers maintain employment and adaptation

Federal Business Development Manager, Contractual Part-time 08/2013 – Present

Diversified Engineering Services, Livonia MI/Washington DC

• Contribute to the development and refinement of Company’s vision and strategy

• Support the overall process of management and corporate decision-making to

ensure the organization maximizes its short, medium and long-term profitability

• Liaise with other executive heads on the implementation of the company’s

strategic and operational plans

• Develop, review, and report on the business development division’s strategy,

ensuring the strategic objectives are well understood and executed by the team

• Develop and lead the Federal Business Development team in sourcing, managing

and implementing new business opportunities

• Support efficient and effective marketing, advertising and promotional planning

through the Marketing department

Development & Training Consultant, Contractual 09/2009 – 08/2013

P&A Scholars, Southfield, MI

Contractual admissions, enrollment & recruitment supervisor (P&A Scholars Vocational school) Effective time management consultant and instructor for small businesses Conflict resolution facilitator in the Detroit public school system (Blaine Smith & Associates). Entrepreneurship training for future business owners. Business plan consultation for new business owners. Contractual Education Teacher in the charter school district (Mid-west Sub staffing).

• Cross training for divisional programs; key liaison for potential employers for

trainees; conducted performance appraisals for students; attended and conducted

training workshops.

• Membership coordinator and chairman of the scholars network business series for

Beauty salon owners for mentor programs and enhancement training in Southeast

Michigan

• Effective time management training for small businesses and non-profits

• Works with Crisis Management Teams to develop operational processes and document

Crisis Management Operational Plans and Procedures Facilitates Crisis Management

Planning Workgroups

ACS Commissioner & Pension Board Trustee 09/2007 – 08/2009

City of Southfield, Michigan: Appointed part-time position

Classify all positions in the classified civil service: fix rates of compensation; make rules and regulations covering all personal transactions; approve eligibility lists based on merit principles. Prepare amend, recommend and administer an insurance plan and a retirement plan for general system employees.

• Appointed as a Trustee for the Employee retirement system board

• Fiduciary responsibility over the $100 million Southfield Employee Retirement System

and the $20 million Retiree Health Care Benefits Plan and Trust

• Approved applications for disability retirement

• Developed policies and procedures in compliance with state and federal law

• Selection of Investment professionals

Public Relations & Marketing Specialist, 04/2006 - 04/2009

J.E.B. Enterprises/Detroit Lockerroom, Detroit, MI

Provided marketing and public relations duties for Sports Apparel outlet. Consulted on advertising needs for the sales and image of the store. Worked with local media for various sporting events as it related to the Detroit Tigers, Pistons, Red Wings as well as Collegiate teams. Conducted leadership and morale training for a sales team of 6 members. Assisted with inventory of merchandise as needed.

• Apparel sales and service; event planning for in-store promotions; media sponsorships

for local businesses; promotions for overall store set up

• Public Relations and Crisis Management Preparedness

• Continuously developing new ideas and methods to improve value and ensure efficient

distribution of crisis communications

• Project management, organization, multi-tasking and prioritization skills.

• Investigated product issues and ensured satisfactory resolution of customer

complaints

Intellectual property Consultant, 01/2001 - 04/2006

UAW Legal Services/Chris Terry Consulting LLC, Southfield, MI

Intellectual Property Consultant for trademarks, copyrights and business set-ups. Facilitator, Instructor and training for small businesses, churches and entrepreneurs. Performed process and court filing services for the UAW legal services; copyright consultant for songwriters and production companies.

• Coaching and influencing skills

• Executive presence with the ability to speak publicly (e.g. facilitation of workshops,

training sessions, and large group settings)

• Proficiency in Microsoft Office applications(e.g. Word, PowerPoint)

• Facilitated Crisis Management Planning Workgroups and Crisis Management

Operations

• Supported small and large scale responses to travel impacting events through internal,

customer, and agent communication management

Homeless Veterans Case Manager 01/2000 - 01/2001

Detroit Rescue Mission Ministries, Detroit, MI

Case Manager/Job Developer for Military Veterans in transitional housing. Supervised a staff of 4, providing case management services. Group Facilitator on substance abuse counseling for homeless Veterans. Individual counseling for homeless Veterans in transitional housing setting.

• Employment retention counseling. Outreach referrals for Veterans.

• Facilitated interviews to determine appropriate actions required for referral services

and referring veterans to appropriate specialized services such as occupational skills

training, employment assistance and supportive services

• Maintained case management records, ensuring veteran applicants documentation

meets necessary guidelines

• Facilitated interviews and interpreted aptitude and proficiency tests, critiqued and

assisted in the development of resumes, assessing job readiness, preparing veteran

for the workforce and placement

Education

B.S. Degree - Human Services

University of Detroit, MI

Administration Certification (AIT) - Administrative Specialist Training

US. Army AIT School, Fort Jackson, SC

Graduate Studies - Public Admin

University of Michigan, Dearborn, MI

CERTIFICATES / LICENSES

Veteran Intensive Services, NVTI Training Institute, Denver, CO

Accredited Counselor Credential Detroit Health Department/Western Michigan University

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