Kerri Danner

**** ******* *****, ********, ** ***10

803-***-****

acuk7f@r.postjobfree.com

FINANCIAL AID PROFESSIONAL

Expertise

More than five years successful experience in financial aid with recognized strengths in account maintenance, problem-solving and researching, and planning/implementing proactive procedures/processes to decrease students’ account balances in a timely manner.

Possess solid computer skills.

Excellent working knowledge using Microsoft Excel, WordPerfect, Microsoft Word, Outlook, CampusVue, FAME, and Saint Director.

Ability to train, motivate, and supervise employees.

Synopsis of Achievements

Decreased and maintained students’ account balances to under $100k within an exceptional timely manner by researching and following up on delinquent accounts.

A Team Player, recognized as employee of the month and excellent contributor for the cross functional team.

Certified VA Official

Employment

2012-Present Fortis College Columbia, SC

Assistant Director of Financial Aid

Certify all VA students via VAONCE.

Assist the director with requesting Title IV funds on students’ accounts.

Researching delinquent accounts to see why funds haven’t posted.

Providing overviews for potential students and answering questions to clear up all concerns.

Packages all new students in a customer service manner, ensuring consistency with the institution, state and federal regulations, while assisting admissions with closing the sale.

2010-2012 Southeastern Institute Columbia, SC

Associate Director of Financial Aid

Evaluates cost of attendance and tentative financial aid awards with students and established monthly payment arrangements.

Monitors student’s financial aid eligibility, maintain accurate records of student financial aid, payment disbursements, and counseling.

Assures compliance with all federal and state regulations concerning financial aid

Serves as primary source of information to students, staff, and facility on financial aid policies and procedures.

2008-2009 Strayer University Columbia, SC

Student Account Representative

Optimized office efficiency by prioritizing office activities and delegating work.

Researched, analyzed, and interpreted complex federal and state regulations and in order to resolve student financial aid disputes.

Completed student file prior to manager’s review and ensured files were in compliance

with auditors’ requirements.

Education

Strayer University, Columbia, SC MBA, Business Management 2009

2009

2006

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