Michele Garrett
Cumming, GA - 678-***-**** - acuk4k@r.postjobfree.com
SUMMARY OF QUALIFICATIONS & SKILLS
Motivated professional with can do attitude, detail oriented, efficient and organized. Work effectively in a fast-paced environment and consistently prioritize tasks to meet deadlines. Possess excellent communications skills, comfortable working with all levels of organizations, both independently and as an integral part of a team.
PROFESSIONAL EXPERIENCE
KROGER PHARMACY, Roswell, GA 11/2012-Present
Pharmacy Technician
Responsible for all aspects of filling prescriptions for our existing and new customers including, but not limited to: reviewing the prescription for accuracy, entering the prescription into the pharmacy software, dispensing the correct medication to the patient as written, consulting with physicians’ offices, verifying patients benefits with insurance companies and directly interacting with customers in the pharmacy.
Answer questions via phone and in person for patients and colleagues with regards to prescriptions being filled.
Release prescriptions to patients as requested and after verifying identity of patient per policy and procedure.
Place orders for out of stock medications via local distributors per guidelines established.
AMERICAN INTERNATIONAL GROUP (AIG), Alpharetta, GA 02/2014-07/2015
Shared Services – Litigation Analyst
Primary responsibility was to research and respond to written correspondence, questions, concerns, and information requests regarding a variety of issues from both internal and external parties including claim adjusters, law firm representatives, vendors, and billing analysts.
Communicate effectively across the organization to facilitate resolution on issues reported.
Act as liaison between the consulting firm, firm management and claims adjusters.
Continuously met or exceeded production goals with 98% accuracy.
Assisted in the training of new team members as needed and requested.
SAVASENIORCARE, Atlanta, GA 04/2008-02/2012
Purchasing Assistant, Capital Expenditures
Responsible for analyzing and reviewing criteria for capital expenditures.
Assist approximately 90 nursing homes and regional staff with capital approvals, asset procurement, vendor/product selection, compliance, and customer service.
Prepare all incoming invoices for processing/payment in relation to approved capital expenditures.
Research invoice/payment status and run invoice queries to ensure timely payment utilizing PeopleSoft.
Research, analyze, and review nursing home budgets with regional staff.
Submit quarterly requests for reimbursement on capital improvement expenditures to third party manager of escrow account.
Assist in training and development of new employees.
EDUCATION
2004 Ashworth College/Professional Career Development Institute: Paralegal Certificate, High Honors
1993 University of Connecticut: Bachelor of Science in Family Studies