RUBEN D. GONZALES PHR, SHRM-CP

**** *. **** ****** *******, TX 77008 281-***-**** acujv5@r.postjobfree.com

SUMMARY

Bilingual Human Resources Professional with extensive managerial experience in directing leading and motivating diverse work groups. Demonstrated expertise in management of multi-site arenas within manufacturing, high tech, oil and gas, and skilled trades’ environment. Highly skilled in change management, conflict resolution, problem solving, coaching, training / development and project management. An energetic, innovative professional who has a sense of team, cares about people, and produces notable results.

Core Competencies:

Employee Relations

Strategic Planning

Union avoidance

Employee Retention

Conflict Resolution

Organizational Development

Six Sigma

Benefits Administration

Third Party Liaison relationship

Selected Accomplishments

Improved employee turnover by 40%, resulting from improved selection process

Completed staffing goals 98% on time within 30-day window

Managed 9 successful multi-site locations, passing all corporate audits

Saved company $1.5 million from penalties and fines, partnered with broker in compliance matters

Avoided $1.4 million potential fines and penalties, negotiated agreed upon strategic plan with Homeland Security

Secured and implemented upgraded HR software programs resulting in reporting accurate data to the management team on a timely basis (ADP - HR software)

Conducted and managed all investigative HR cases (Harassment, Hostile environment, Safety, W/C)

EDUCATION & CERTIFICATIONS

B.B.A., Human Resources and Business Management University of North Texas - Denton, Texas

Rice University – Continuing Education- PHR Studies Human Resources

US Military USMC – Honorable discharge

Professional in Human Resources – PHR; SHRM-CP

Member of Society of Human Resources Management – SHRM

PROFESSIONAL EXPERIENCE

HUNTER BUILDINGS LLC 2014 - 2015

Human Resources Manager

Assured compliance with all local, state and federal standards as related to requirements.

Coached, counseled, provided guidance and directed management team on company policies and procedures.

Provided employee relation services for approximately 270 employees.

Worked directly with Third party administrators on all benefit-wellness related matters.

Investigated and resolved employee relations issues in an efficient and confidential manner.

Directed recruitment and staffing activities in a timely and cost effective manner.

GULF COAST COMMUNITY SERVICES ASSOCIATION 2010 - 2014

Human Resources Manager

Negotiated directly with Business Union Agent on all related Human Resources issues.

Investigated and managed all employee related investigative cases.

Assured compliance with all local, state and federal minimal standards as related to requirements.

Coached, counseled, and directed management team on all company policies and procedures.

Member of the Strategic management team.

Partnered directly with Third party administrators on all benefit related matters.

Managed a Human Resources staff of four.

Acted as an advisor on all Human Resources issues, counseled business unit, and operations management.

AIR LIQUIDE USA LLC 2007 - 2009

Senior Human Resources Generalist Employee & Labor Relations

Severed as HR Partner to executives, leaders and managers within a 26 states and multi-site locations to resolve a wide variety of HR issues.

Coached, counseled, provided guidance to direct management team regarding multiple employee relations issues; staffing or company policies and procedures.

Maintained consistent application and interpretation for all employee related matters.

Conducted, and managed internal investigations on all discriminatory employee issues and determine appropriate and efficient resolutions.

Participate as a team member of management’s strike team by breaking Union picket line. Utilized various union contracts to determine the appropriate approach to resolving labor relation issues.

CHART ENERGY & CHEMICALS 2006 - 2007

Senior Human Resources Representative

Established a start-up operation for the Human Resources function within a new manufacturing site.

Determined appropriate recruiting strategies and managed the entire recruitment process, including compensation analysis, prepared offers of employment, background screenings, on boarding and new employee orientation.

Investigated and resolved employee relations issues in an efficient and confidential manner.

Provided staff members with a consistent interpretation of policy and procedures within corporate guidelines.

Developed, implemented and managed HR metrics on performance expectations.

BAYOU CITY HUMAN RESOURCES CONSULTANT 2003 - 2006

Human Resources Consultant

Consulted diverse clients for manufacturing, distribution and logistics industries.

Developed successful recruiting campaigns exceeding hiring managers’ expectations.

Actively participated in the development of new employee on boarding process.

AMERICAN RESIDENTIAL SERVICES- ARS SERVICE EXPRESS 2001 - 2003

Regional People Services Manager

Advised, coached, and made recommendations to Divisional VP, and General Managers regarding consistent interpretation and implementation of all corporate policy and procedures.

Oversaw and managed 9 field locations. Developed, supported, counseled, local People Service Representatives to ensure corporate goals and objectives were met. Coordinated recruiting activities, ensuring compliance with EEO, AAP and Minority recruitment goals were met.

Provided daily training and management training for People Services Team members; successfully passing all corporate audits for recruiting, legal posters and human resources employee records.

Completed on-site field visits with technicians; met with customers to ensure high levels of customer service and follow-up standards were being met.

Participated in daily employee meetings, employee surveys, benefits, and new hire orientation programs that resulted in open communication forums with all levels of employees throughout the organization.

XETEL CORPORATION 1999 - 2001

Director Human Resources

Advised, directed and made recommendations to executive staff members on recruitment, employee relations, strategic business goals and performance management issues. Managed all functions and responsibilities of corporate Human Resources; supported 3 regional sites, consisted of 750 employees. (Austin, TX; Dallas, TX; San Ramon, CA)

Ensured compliance with EEO, ISO 9000 and OSHA regulations and requirements.

Directed recruitment and staffing activities in a timely and cost effective manner.

Worked directly with Director of Engineering in securing “Key” engineering team members.

Secured and implemented upgraded HR software programs to enhance employee tracking, employee metrics, performance management, and attendance; resulting in accurate and timely reports.

Selected and partnered with third party administrator of company’s benefits. (401k, medical, dental)

Established, implemented and managed performance management programs.

Conducted monthly supervisory / management training programs.

MOTOROLA INC. 1987 – 1998

Sr. Manufacturing Supervisor 1995 - 1998

Motivated, directed, counseled, and provided leadership to 35 operators in maximizing skills to produce high quality products, all while reducing cycle times and eliminating scrap materials.

Supervised 35 operators on 3rd shift and consistently achieved established productivity goals.

Sr. Employee Relations Specialist 1987 - 1994

Created and maintained a positive employee relations environment; served as the advisor to operations management on all issues related to employee needs, compensation, performance management and company profitability.

Provided employee relation services for approximately 400 employees.

Worked split shifts to be available for 3rd and 1st shift employees.

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