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Supply Chain Customer Service

Location:
Chicago, IL
Posted:
April 28, 2016

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Resume:

Robert Kamman

**** ******* ***** **. ● Lake Orion, MI 48359

acujtc@r.postjobfree.com

M: 716-***-****

Executive Summary

Supply Chain & Logistics Executive who achieves key strategic initiatives and delivers innovative solutions to complex business needs. Builds and effectively leads high performance teams that drive cost reduction, profit improvement, service enhancement, and compliance.

Functional Experience:

Supply Chain, Inventory Management, Transportation, Distribution, 3rd party Logistics, Sales, Customer Service, Purchasing/Sourcing, Consulting, Vendor Management

Operations Expertise:

• Systems- Logility, JDA, Kewill, SAP • E-commerce & B2B Fulfillment • Network Design

• NAFTA & EU Trade Compliance • Contract Negotiation • Budgets / Forecasts

• Hazardous Material Transport • Process Improvement • Team Development

Professional Experience

Visalus Inc., Troy, MI 08/2012-present

A direct marketing company selling weight loss and healthy lifestyle products.

Director of Global Logistics, Supply Chain

Led the Supply Chain & Logistics team with 3 direct reports and over 10 employees supporting outbound shipments of more than 5 million packages annually.

Vendor Management, Sourcing strategy & execution

Established overseas fulfillment & distribution operations to support international expansion in UK & EU - $5M in new revenue

Oversaw Inventory Control and management valued as much as $45M

RFP and management of 3pl providers in North America & Europe

Established Ocean consolidation program to Europe – saved $400K on air freight

Ingram Micro, Inc., Williamsville, NY 01/2012-08/2012

World’s largest distributer of IT and consumer electronics

Operations Management, Transportation, Logistics Consultant

Responsible for transportation program development & management for Ingram Micro Americas reporting to VP of Logistics and Transportation.

Oriental Trading Co., Omaha, NE 01/2010-01/2012

A direct marketing company for novelties, small toys, and party items.

Director of Transportation, Quality, Compliance

Led the transportation, logistics, quality teams with 4 direct reports and over 25 employees supporting outbound shipments of more than 8 million packages ($70M transportation) spend annually.

Established overseas QA programs increasing Bazaar Voice ratings by 10%

Increased Gallup Q12 Employee Engagement scores by 10%

Ocean RFP yielding 35% cost savings equal to $600K savings

Air Freight RFP – yielding 27% cost savings equal to $1M annualized savings

Business Champion for the Drop Ship Project - $1.5 M in incremental sales

Robert Kamman

M: 716-***-****

acujtc@r.postjobfree.com

Professional Experience (cont’d.)

Ingram Micro, Inc., Williamsville, NY 02/1999-01/2010

Fortune 100 company and world’s largest distributer of IT and consumer electronics

Sr. Program Manager – Transportation, Logistics, Quality (2004-2010)

Responsible for transportation program management for Ingram Micro North America reporting to VP of Logistics and Transportation.

Expanded postal utilization with $6M in annualized savings

Conducted RFP’s and RFI’s reducing transportation expenses by 5-25%

Maintained freight expense below budget for 6 consecutive quarters

Reduced lost product by 20% yielding $800K annualized savings

Involved in due diligence on 6 acquisitions, the largest being $500M

Sr. Logistics Analyst, Ingram Micro (2001-2004)

Responsible for transportation pricing analysis and implementation. Conducted transportation and logistics analysis to reduce freight spend and optimize service.

Project Yuengling – analyzed reverse logistics networks

Reduced Damaged product by 50% yielding $350K annualized savings

Customer Satisfaction Analyst, Ingram Micro (1999-2001)

Global responsibility for the development, measurement and reporting of Ingram Micro’s Customer Satisfaction Index (CSI) with direct line to C-level executives.

Ensuring internal CSI metrics aligned to customer surveys and focus groups

Worked cross functionally to improve customer satisfaction by 10% YOY

Advanced Refractory Technologies Inc., Buffalo, NY 01/1998-02/1999

An R&D manufacturer of advanced materials (ceramics) to serve the energy, electronics and military.

SiCw Quality Engineer

Responsible for documenting production procedures to comply with ISO9001 certification, process sampling and inspection, utilize statistical techniques, design and implements experiments to improve process, analysis of experimental data.

GE Capital, Buffalo, NY 1997-1998

BASF, Belvidere, NJ 1995-1997

Education / Certifications

State University of New York College at Buffalo, M.A.

State University of New York College at Buffalo, B.A.

Professional Development

Trade Compliance Hazardous Materials Transportation

Leadership LEAN Six Sigma

Quality Management Negotiation Strategies

ISO Certified Auditor SAP, Oracle, Logility, JDA, JD Edwards



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