Robert L. Morris ***** Huntington St C** Huntington Beach, CA 92648 714-***-**** acujqx@r.postjobfree.com

Management Skills

Directed staffs from 5 to 100 in manufacturing and retail with multiple shift operations

Hired, trained, evaluated and terminated on multiple levels

Crated budgets with bottom line profit and loss responsibility

Wrote and implemented the training of personnel towards an ISO Certification

Coordinated ordering and receiving from 5 states and 3 countries

Implemented sales programs including daily, weekly and monthly goals

Ensured excellent customer service through knowledge and courtesy

Personally brought in 5 million in quotes resulting in 4.5 million in sales

Experience

Classic Industries 2007 - 2016 Call Center Agent

Handle all incoming calls both sales and customer service

Ballard & Associates 2005 - 2007

Operations Manager

Responsibilities included managing all production areas

Enterprise Products 2002 - 2005

Plant/Finishing Manager

Managed internal production and sales

Inland Powder Coating 2001 - 2002

Outside Sales / Production Consulting

Education

John A Rowland High School Rowland Heights, California

Mt. San Antonio College

Walnut, California

Military

U S Air Force Honorable Discharged

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