Raman Kumar

*** ******** *****, **********, **- *3103

Phone:-603-***-**** Email: acujgm@r.postjobfree.com

SUMMARY:

An experienced IT professional with wealth of hands-on experience in system administration and Middleware support (Oracle Weblogic,IBM Websphere,Datapower administration). Versatile in his 23+ years of IT industry experience played key roles like performance Tester and test architect, environment management Specialist, Mainframe administrator and sun systems field engineer. Experienced in managing the applications in Solaris virtual environments and web application support and upgrade of ERP and Metasolv M6. Domain knowledge of Communications, Media Technology.

RELEVANT SKILLS:

Unix Administration – AIX/Solaris(2.5/2.6/2.7/8/9/10)

Oracle-BEA-WebLogic-(8.1/9.2/10.3.0 and 11g)

IBM-Websphere MQ-Administration (6.0 & 7.1)

IBM-Websphere SOA appliances Administration(XI50 & XI52)

JBoss Application Server (7.x)

Mediation / Data Collection

Sun-ONE Directory/Iplanet Server

C / C++

ICL Mainframe Technology – Administration

Oracle Metasolv M6 ( 6.0.15 & 6.21)

Infrastructure Managed Services

OTHER SKILLS:

TCP/IP Networking

Hypertext Markup Language

Load Runner/Win Runner /QTP

CERTIFICATIONS:

Sun certified system administrator

IBM certified AIX administrator

Cisco certified Network Associate

ITIL v2 Foundation & ITIL v3 Foundation

PROFESSIONAL EXPERIENCE:

Accenture Services Limited (Project Name: Fairpoint communications)

04/05/2012 - Present

WebLogic Server Admin,IBM Datapower,IBM WebSphere MQ Admin

Responsibilities:

Leading the team of infrastructure and production support analysts-supporting order management and inventory management applications and ERP.

Responsible for delivery and environment management.

Configuration and support for middlewaretechnologies,M6 Metasolv and Data power and Mission critical upgrades(Solaris/HPUX),environment builds and setups, capacity planning and sizing, application deployment for integrated large releses,environment/architectural support for end to end SDLC life cycle, availability management, reporting and resolving the alarams,planning and driving the initiatives that benefit the client organization and defining the processes for environment shortcomings.

Major upgrade projects Metasolv M6 (6.0.15 to 6.2.1) and ERP (client- Fairpoint communications)

DataPower Firm ware upgrades,Crypto configuration,Configuring and troubleshooting various objects including Multiprotocal gateway and webservice proxies

IBM websphere MQ administration and Weblogic administration (Troubleshooting, Load Balancing, Clustering, WebLogic's HttpProxyServlet, Deploying Applications, Performance Tuning and MaintenanceCreate, configure and tune weblogic domains/applications for performance,Apache Tomcat,Jenkins )

Coordination with TOA/ETADirect, MPX, Wisor/Synchronoss, TeleNetworks,Cisco Primehome,Sales force.

Weekly Vulnerabilities reporting,review and sox audit coordination

Accenture Services Limited (Project Name: ARISTOS – Application support)

16/12/2010 - 12/04/2012

Infrastructure Architect and Delivery Lead

Responsibilities:

Leading the team of infrastructure and production support analysts-supporting ipad applications and mediation applications,Cordination with AMDOCS & Tech Mahindra

Responsible for delivery and environment management.

Configuration and support for middleware technologies like Jboss and Iplanet servers, Tuned, Managed and Monitored the JVM performance by adjusting Heap size, garbage collection and JDBC pools, application deployment for integrated large releses,environment/architectural support for end to end SDLC life cycle, availability management, reporting and resolving the alarams,planning and driving the initiatives that benefit the client organization and defining the processes for environment shortcomings.(client – AT & T)

Accenture Services Limited (Project Name: ARISTOS – Infrastructure Support)

15/12/2008 - 15/12/2010

Infrastructure Lead /Application support

Responsibilities:

Leading the Infrastructure team.1)Played a major role in setting up environments, physical architecture layout for release, configuration and support for middleware technologies, Mission critical upgrades(AIX,Orbix,Solaris etc),environment builds and setups, capacity planning and sizing, application deployment for integrated large releses,environment/architectural support for end to end SDLC life cycle, availability management, reporting and resolving the alarams,planning and driving the initiatives that benefit the client organization and defining the processes for environment shortcomings. Supported the applications running on Solaris zones (client – AT & T)

Upgrade of AIX from 5.x to 6.0 on 68 IBM servers

Accenture Services Limited (Project Name: ARISTOS – Infrastructure Support)

20/07/2006 - 15/12/2008

Performance tester & Team lead

Responsibilities:

Played a critical role as a performance test architect for ESD.Some of the roles and responsibilities includes -NFR review and plan the performance testing, environment preparation, updating the solution documents, creating the test plans and scenarios, Data prepartion,execution using Mercury tools like Load Runner & Win runner and Compuware tools like QALoad,Preparing the test scenarios for negative testing and configuring the monitors(BMC patrol charts),analyzing the results, publishing the results, Raising the defects through QC and tracking them to the closure, Ensuring the old results and the mail communications are uploaded to the share point for future reference, mentoring the team members (client – BellSouth Technologies)

Accenture Services Limited (Project Name: ARISTOS – Infrastructure Support)

20/03/2006 - 20/07/2006

Security Administrator & Team Lead

Responsibilities:

Supported Bellsouth Billing applications which are proprietary to client.ACF2 administration, vulnerability reporting, sox audits and SharePoint administration. For new users to billing systems, providing sox approval so that client can add them to systems Java patching and coordination with system administrator for quarterly UNIX and windows patching and supporting the non-production midrange systems as administrator. (Client – Bellsouth Technologies)

Accenture Services Limited (Project Name: ARISTOS – Infrastructure Support)

10/03/2005 - 20/03/2006

Unix Administrator & Team Lead

Responsibilities:

Supported Bank of America’s applications which are proprietary to bank. They are developed in J2EE and available all over the globe. These applications are running different platforms. Nightly support for Batch Jobs, overnight support of seaman’s jobs and production environment Support (client – Bank of America)

HCL Technologies Limited 28/11/2003 TO 04/03/2005

Datacenter setup & maintenance

UNIX Administrator & Team Lead

Responsibilities:

Set up the UNIX environment as per requirements from client. Setup around 100 AIX boxes, 2 Blade servers & 150 Sun systems. Also responsible for smooth functioning of process defined and leading team for effective support for development team - Client – KANA

Experienced in installation, configuration, administration, troubleshooting, tuning, security, backup, recovery and upgrades of IBM AIX, Solaris, Linux (RedHat & SuSE) in a very large environment.Experienced in all aspects of AIX System Administration and support for all RS/6000 servers such as: OS installation and upgrade, OS problem resolution, application of OS fixes, installation of application software, administration of user accounts, system configuration, troubleshooting, system monitoring, system tuning, security updates, hardware maintenance, disk usage maintenance, etc. Most of these tasks are performed using native Korn Shell scripts.

Responsible for Auditing Server build's, to ensure security compliance, and SOX compliance

Well Versed in Installing, Configuring and Trouble-Shooting Application Servers like IBM Websphere 5.0, BEA Weblogic and Web Servers like IBM HTTP Web Server, iPlanet WebServer, Apache WebServer on, AIX and Solaris

Accel ICIM Systems & Services Limited

22/05/2002 - 27/11/2003

Project Name: FM Support

Project Coordinator & Team Lead

Responsibilities:

FM support for NFS Server environment & development teams across globe for 24X7 support. Set up team for proper coordination & effective resolution of problems. Coordinated the installation of Sun Systems across India for Customs Network where established WAN network for internal mail & batch processing. Coordinated across 65 sites for effective FM support for AFL – clients include Alcatel,Customs & Excise & AFL

Annet InfoTech Limited

15/06/2001 to 30/03/2002

Project Name: Technical Support to Datacenter

Project Coordinator & Team Lead

Responsibilities:

Assisted in shifting the datacenter to new location. Around 800 sun servers were shifted during weekends. Ensuring backup, restoration, premove tests & post move tests. (client - Merrill Lynch – UK)

Fujitsu /Accel ICIM Limited

10/03/1992 to 14/06/2001

Project Name: Installation & Maintenance

UNIX Administrator & Support Engineer

Responsibilities:

Installed Sun Systems,ICL Mainframes, HP & IBM systems .Starting form pc level (286) to Mainframe level extensive end user support given and level 1 support for hardware for all the systems for various clients BHEL,LIC,SCRB,Bharathi

EDUCATIONAL DETAILS:

Karnatak University, Bachelor of Engineering Electronics and communications- 1991

IGNOU, Master of Business Administration- 1998

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