Faratoluwa Tunrayo Ayoolaoluwa
House No *, Margaret Ogundana Street, Felele Express, Ibadan, Oyo State, Nigeria
+234**********, +234**********
acujbc@r.postjobfree.com, acujbc@r.postjobfree.com
PROFILE
A professional & result oriented sales project manager with records of producing unparalleled results. Possess over 6 years uniformly skilled work experience in the pharmaceutical industry spanning across corporate services & administration, business development & brand penetration, project management & execution, monitoring & evaluation, process improvement and effective cost control. Flexible & versatile enough to handle work descriptions outside the scope of my experience
CAREER HIGHLIGHTS
Introduced cutting edge service strategies that attracted and retained key customers for WWCVL ROCHE
Instituted quality control management culture and achieved improved processes for WWCVL ROCHE
Ensured efficient resolution of customer complaints through proper management of approved resources for WWCVL NOVO NORDISK
Developed key strategies that increased sales redistribution channel and customer coverage expansion by 50% for WWCVL NOVO NORDISK
Developed high quality service approach that ensured client experience and general fulfillment at WWCVL NOVARTIS
WORK EXPERIENCE
WWCVL ROCHE, Oyo State
Sales Representative May 2014 – Date
Introduced cutting edge service strategies that attracted and retained key customers
Responsibilities
Area sales, target accomplishment, business development and market penetration
Product distribution, availability, share drive, market research and report analysis
Customer service, inquiries, order reception, payment processing & service delivery
WWCVL NOVO NORDISK, Oyo State
Sales Representative Sept. 2013 – May 2014
Developed key strategies that increased sales, redistribution channel and customer coverage expansion by 50%.
Responsibilities
Sales, generating order, payment processing, services and target accomplishment
Client services, business development, client sourcing and relationship management
Client query management, complaint resolution, process improvement and reports
WWCVL Novartis, Oyo State
Medical Representative Jan. 2011 – Sept. 2013
Researched and developed key market strategies that achieved over 450% product penetration within the focus market
Responsibilities
Office administration, product availability, CME meeting planning & report writing
Product presentations, promotions, visibility, marketing and sales accomplishment
Customer service delivery, generate prescription for pain and neurology products
Big Qua Health Center, Big QUA, Calabar Cross River State
Laboratory Scientist Apr. 2009 – Feb. 2010
FABAN Fotress School, Agric Ikorodu Lagos
Administrator and Instructor May. 2008 – Feb. 2009
EDUCATION
Olabisi Onabanjo University, Nigeria 2003 – 2008
B.SC. – Microbiology
Anthony Village High School, Lagos State 1998 – 2001
Senior Secondary School Certificate Examination
Ikosi High School, Lagos State 1995 – 1998
Junior Secondary School Certificate
PROFESSIONAL MEMBERSHIPS & CERTIFICATION
Proficiency level; Nigeria Institute of Management. 2009 – 2010
TECHNICAL EXPERTISE
Computer appreciation – Microsoft Office Suites
Proficient in Data Processing and Management Information System(DPMIS)
COMPETENCIES & SKILLS
Skillful with market assessment, reporting and presentations.
Excellent in leadership, communication and interpersonal skills.
Excellent in sales planning, strategy development and implementation.
Ability to work effectively under pressure with little or no supervision.
Knowledgeable with sales research, performance management and improvement.
Ability to develop creative concepts, solutions, attention to details & use of initiative
REFERENCES
Available on request