CHETAN KUMAR SAGAR

General Manager – Sales & Business Development

: +1-647-***-**** (Any time) : acuj1k@r.postjobfree.com

Visa status: Permanent resident- Canada

: chetan.sagar90

: in.linkedin.com/pub/chetan-v-sagar/24/363/932/en

Aspiring for a senior managerial position in the field of business development, with a leading organization, pioneering in new business development and major market expansion

SUMMARY

An accomplished and highly motivated Management Professional with nearly 14 years of experience in Business Development, Sales and Marketing and Client Relationship Management

Proven competency in increasing the client base on a drive to expand business through lead initiation and quality and process improvements, that deliver revenue growth, market share, and market penetration

Exceptional in valuating business operations and competitive activity and providing recommendations to restructure the organization and to improve the company brand

Strong understanding of exports related rules and regulations and comprehensive knowledge of Freight forwarding, Land, Air and Ocean lines operations

Adept in maintaining commercially productive relationships with both new and old clients

Maintain excellent client rapport despite intense market competition and a tumultuous economic situations

Maintained motivational management style with a proven record of building & retaining high performance teams

Excellent analytical, multitasking, negotiation, organizational, problem solving and communication skills

Outstanding ability to understand and work on complex assignments with strong determination

Delivered high level of professionalism by communicating directly, tactfully and with a high degree of honesty

GLOBAL EXPOSURE

Effectively coordinated, interacted, negotiated and worked for Stake holders of Canada, Middle East and Africa

Worked in UAE for 4.6 years

FUNCTIONAL EXPERTISE

Market Research

Negotiation

Decision Making

Project Management

Client Base Development

Administrative Skills

Technical Aptitude

Competitor Analysis

Business Reviews

Organizational Skills

Leadership Skills

Product Development

Brand Development

Issue Resolution

Hiring / Training

Relationship Management

Problem Solving Skills

Strategy Planning & Execution

Pricing Strategies

Stress Management

Customer Satisfaction

TECHNICAL EXPOSURE

Data Processing, CRM

C, C++

MS Word, Excel & Power Point

LANGUAGE SKILLS:

Fluent in English, Hindi and Gujarati

Conversant with French, Spanish and Arabic

Scored overall 7 bands in IELTS

AVAILABILITY

Willing to relocate within 3 month

Possess no bond with the current employer

EDUCATION:

Master of Business Administration, University of Atlanta, US 2012

Bachelor of Engineering in Chemical Engineering, Mumbai University, India 2002

CERTIFICATIONS

Professional Project Management Certification, Project Management Institute (PMI), USA Pursuing

Professional Selling & Key Accounts Management, ExxonMobil Corporation Ltd., UAE 2006

Customer Relationship Management, TransWorks Private Ltd., India 2003

PUBLICATION / PRESENTATIONS

Contributed in chemical engineering plant design on “Manufacture of Ethyl Alcohol”, 30 KLPD and product quality of 95.57% (w/w) min. by Fermentation Process, via HTST Continuous Sterilization.

Presentation on “Sterilization and Design of Equipment, Piping & Instrumentation Diagram, Plant Location & Layout and Market Survey.

CAREER TRAJECTORY

Anuvi Chemicals Ltd., India

General Manager - Sales & Business Development

May 2011 Present

Indian Institute of Hardware Technology, India

Center Head - Business Development & Administration

Jul 2009 May 2011

Krishlex Polymers Pvt. Ltd., India

Chief Executive Officer

Sep 2008 Jun 2009

VINSPEC Polymers FZCO, UAE

Sales Manager

Sep 2007 Sep 2008

ExxonMobil (EMA Lubricants Company Ltd.), UAE

Lubricant-Sales Engineer

Mar 2004 – Sep 2007

TransWorks Pvt. Ltd., India

Customer Service & Technical Coordinator

Jun 2002 – Dec 2003

KEY DELIVERABLES

As a General Manager – Sales & Business Development @ Anuvi Chemicals:

Advising on strategic planning for business development, sales & marketing strategies & operational management

Establish and implement departmental goals, objectives, policies and procedures towards smooth and efficient functioning of the marketing department

Build new business verticals, manage key corporate accounts, negotiate agreements and balance values and risks

Utilise existing industry insight and intelligence to propose new solutions to existing and prospective clients

Supervise highly skilled people in an effective national sales team with multiple distribution channels

Business segments handled nationally and internationally includes Paints & Coatings, Construction Chemicals, Inks, Paper, Textile and Ceramics

Noteworthy Credits:

Acting as an ambassador of company on technical and commercial grounds to major Indian Government Institutions, viz., Central Public Works Department, Department of Atomic Energy, Engineers India Ltd., Military Engineering Services and BSNL

As a Center Head Business Development & Administration @ Indian Institute of Hardware Technology:

Handled entire head office administrations from HR, finance, sales & marketing and service indenting to service delivery operations

Organised ATL & BTL activities for Brand Promotion & Brand Awareness at local as well at regional levels

Conducted many technical and non-technical seminars at institutional as well at corporate levels

Delivered lectures on personality development, language orientation and communication skills

Guided the graduate students in walk-ins to suitable placement at respective organizations

Developed highly effective and motivated team for market research and corporate communications

Achieved many Strategic Tie-ups with the Corporate industries

As a Chief Executive Officer @ Krishlex Polymers:

Oversee all business development, sales, HR & administrative affairs and led the respective department managers

Intended to maximise the sales with decisive action and revolutionary operational strategies

Handled overall factory operations viz., product development, QA / QC, packaging, dispatching and logistic control

Ensured that best practices are followed in safety, legality and quality of service

Trained and lead a large team providing discipline and timely performance feedback to top management

Developed strong and efficient Distributor / Agent network all over the country as well as abroad enhancing the company’s image and reputation

Noteworthy Credits:

Accredited for driving the company’s revenues from 15 Lakhs (INR) to 27 Lakhs (INR) monthly for coatings division

Achieved ISO 9001:2000 certification for the company in less than a month

Contributed in receiving “ColorPaints 2008” award and recognition for the company in Dec 2008

As a Sales Manager @ VINSPEC Polymers:

Responsible for business development of specialty chemicals like epoxies, curing agents, ink polyamides, plastisols and adhesives in the coatings, inks and construction chemicals industries

Involved in MIS management and market trend analysis reporting on pan Gulf basis

Provided technical assistance to customers in order to ‘add value’ for long-term business relationship

Provided supply chain & logistic support for ‘on time’ deliveries to key accounts

As a Lubricant Sales Engineer @ ExxonMobil:

Handled mainly multinational corporate in Oil / Gas & Energy sector

Implemented professional account management structure, providing “sole source” support to key accounts and strengthening business relationships

Managed all business and financial operations, including environment, health and safety, quality assurance, sales & marketing and client relation’s initiatives for all services present in the company

Noteworthy Credits:

Aided in internal auditing and documentation for ISO 9001-14000

As a Customer Service & Technical Coordinator @ TransWorks:

Performed technical coordination to various industrial projects in India and the Middle East in the Oil / Gas sector

Conducted market research and analysis in the engineering industry to built company’s brand image in the market

Entered client / customer data into billing program; built and maintained rapport with major corporate clients

Achieved set targets in terms of service standards for customer transactions

INTERNSHIP

Distillers Association of India, India Jan 2002 – Jun 2002

Trainee Engineer (Internship)

Performed R&D of the project: “Manufacture Of Ethyl Alcohol“, by Fermentation Process

Assisted in system support, equipment designs & plant layout; prepared technical presentations & costing reports

AWARDS & APPRECIATIONS

Received "Best Client Appreciation" Award in Technical Support & Sales at EMA Lubricants

Won "Best Customer Service Executive” Award at TransWorks

REFERENCES

Would be furnished on request.

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