Gary William Janson

**** *** ******* **** *** H3 Tyler, TX 75703

acuite@r.postjobfree.com

OBJECTIVE:

To find a growing company, with the opportunity of advancement, that utilizes my 20 years of skills, knowledge, ability to communicate and solid work ethic to build a long lasting fruitful relationship with all parties involved.

Master Jeweler

10+ years of Management experience

20+ years of Jewelry experience including all aspects of jewelry manufacturing but not limited to casting, mold cutting, custom design, all styles of stone setting and general jewelry design and repair

General office duties including answering multiple phone lines, filing, copying and faxing.

Software experience with Excel, Word, Quick Books, SageQuest, Appointment Manager, Outlook

Excellent time management and multi-tasking abilities

10+ years of Inventory Control

Accounts Receivable/Payable Experience

Dale Carnegie World Class Customer Service Certified

10+ Years of Retail Sales

15+ Years of purchasing Experience

EMPLOYMENT:

Grade A Jeweler 2015-present

Sterling Jewelers Tyler, Texas

All aspects of fine jewelry repair, including but not limited to general repairs and sizing

to custom design and fabrication. Working alongside the sales associates and the guest

to create custom work as required. Maintaining all inventory control processes.

Dispatcher/Director of Operations 2012-2014

Sanders Plumbing N. Little Rock, Arkansas

Daily operations, general clerical duties utilizing Excel, Word, QuickBooks, SageQuest (vehicle tracking system) and appointment manager, answering multiple phone lines, contacting customers for appointments and follow ups during business hours and on call 24 hours a day, delegated daily work to all plumbers and helpers on staff, helping plumbing order and purchase equipment locally, maintain and service all customer accounts, scheduling and overseeing all installations, overseeing shop operations. I built daily schedules for all service techs and drain techs, maintaining all proficiency standards for revenue and cost projections. I worked closely with the Owner of the company to improve policies and procedures. I Managed 10+ employees including plumbers and office staff.

Director of Operations 2008-2012

Seaton Heat N Air N. Little Rock, Arkansas

Daily operations, accounts payable, accounts receivable, general clerical duties, answering multiple phone lines, contacting customers for appointments and follow ups, ordering and purchasing equipment locally and through online providers, maintaining and handling customer accounts, scheduling and overseeing all installations. Built a schedule for technicians and placed it in their boxes at the end of the day for the next day’s business. I worked closely with management to help improve the company’s policies and procedures. I Managed 8+ employees including technicians and office staff.

Remount Jeweler OTR 2005-2008

Downey Creations Indianapolis, Indiana

All aspects of remount jewelry including inventory control, travel logistics and securing

merchandise in store and during travel. I am well versed in all aspects of custom and the production of fine jewelry manufacturing including but not limited to; casting, mold cutting, wax work, all types of stone setting, finishing, and all aspects of general jewelry repairs.

All work was done onsite during normal mall operating hours, usually while customer was onsite and watching work being done. Customer service was involved at all times during remount to ensure customer satisfaction.

Bench Jeweler/Retail Sales 2001-2005

The Jewelry Exchange Jacksonville, Arkansas

Managed all aspects of a retail jewelry store included but not limited to repair work, custom work, inventory control, purchasing, Customer service and counter sales. Worked expressly with customers on jewelry loan valuations, as well as maintaining all monthly loan agreements. I Increased customer base by 45% over a 3 year period.

Director of Shop Operations 1994-2000

Tola Diamonds and Jewelry N. Little Rock, Arkansas

Supervision of all aspects of shop operations for wholesale manufacturing company including but not limited to managing shop and office personal, inventory control, maintaining purchasing and operating cost and labor.

Bench Jeweler /Production casting 1989-1994

Tola Diamonds and Jewelry N. Little Rock, Arkansas

General bench repairs, including casting, mold making, custom and manufacturing procedures. I maintained the casting department as my primary position when I began my career in the jewelry industry. I was responsible for all lost wax castings of precious metals, including all wax work, as well as finishing processes involved in fine jewelry manufacturing.

EDUCATION:

Associate of Applied Science -Accounting 2009-2010

University of Phoenix Little Rock, Arkansas

Computer Aided Drafting/2 year Degree 1990-1991

ASU Beebe Beebe, Arkansas

General Education Diploma 1989

ASU Beebe Beebe, Arkansas

REFERENCES:

Nirali Saraiya Known 8 years

845-***-**** Co-Worker

Alex Cato Known 28 years

541-***-**** Long Time Friend

Steve Swaffar Known 20 years

501-***-**** Jewelry Associate

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