LOLA RIDGLEY-WAGAR

**** * *** ** ******, WA ***** acuis3@r.postjobfree.com 253-***-****

GOAL

To work in a role offering professional development and an opportunity to lend my skills, knowledge and experience to making a positive

impact on the organization

SKILLS & ABILITIES

Demonstrated leader with over fifteen years of experience with processing payroll and HRIS maintenance.

Strong customer service, administrative and finance background combined with advanced skills and knowledge of Microsoft Excel, Word and Outlook.

Excels at learning new concepts quickly, working well under pressure, and communicating ideas clearly and effectively.

Handles sensitive information with a high degree of confidentiality.

Excellent management of time prioritizing tasks to meet deadlines. Efficient organizational skills and special attention to detail.

History of leading improvement efforts and resourceful problem solving

Professional, emotionally intelligent, innovative and a self-starter.

EXPERIENCE

PAYROLL & HRIS ADMINISTRATOR - PLANNED PARENTHOOD OF THE GREAT NORTHWEST AND THE HAWAIIAN ISLANDS

NOVEMBER 2009 – PRESENT

Responsible for all aspects of bi-weekly payroll for 500 employees in 7 states using ADP Workforce Now/Enterprise E-time.

Manage one staff member who assists in the administrative tasks of payroll

Lead Payroll and HR through a merge with Hawaii affiliate, on-boarding staff and setting up new taxes, benefits, work weeks and PTO policy.

Create and maintain a 100% electronic payroll filing system

Maintain the HRIS platforms and integration of timekeeping, payroll and HR databases

Serve as a technical helpdesk for all 500 end users of the payroll and HRIS software

Manage garnishments and union dues related deductions, payments and reports.

Administer the reconciling and transfer of funds for our 403(b), HSA and Flex-Plan deductions

Accountable for all retirement contributions, 403(b) rollovers, distributions, hardship withdrawals

Create efficient auditing practices to ensure data integrity

Team with the budget staff to run comparison, allocation reports and salary data

Partner with IS and Clinical Services to create metrics for productivity and staff costs

Develop ad hoc reporting features to pull timekeeping data for internal and external use

Prepare bi-weekly GL entries for the accounting team

Work closely with and train managers on payroll functions and time keeping.

Analyze data to determine best practices for managers” role in time keeping.

Write training materials for new staff and new managers

Manage all staff time off according to two separate PTO policies

Serve as a member of Customer Service Action Team and as a Notary Public.

PAYROLL & ACCOUNTING ADMINISTRATOR - CHARLES RIVER CLINICAL RESEARCH

MAY 2007 – NOVEMBER 2009

Process bi-weekly payroll for over 250 employees

Generate accounts payable stipends for approximately 100 study participants per week

Review time entries to ensure compliance with company, federal and state guidelines

Provide reports internally and externally for purposes of employee verification, auditing and budgeting

Process W-4 forms, direct deposits and garnishments

Audit reporting on hours, deductions and leave balances

Compute salary increases, bonuses and retroactive payments

Maintain accurate calculations of vacation and sick leave balances

Train all new hires and managers on the use of the time keeping system

PAYROLL RETIREMENT SPECIALIST - FEDERAL WAY PUBLIC SCHOOLS

JANUARY 2006 – MAY 2007

Manage all monthly functions related to retirement

Manage payroll deductions and accounts payable to Tax Shelter Annuity vendors and Deferred Compensation Program

Report all employees’ earnings and hours to state retirement

Troubleshoot edit reports and run audits for retirees

Input all data for enrollment and contribution changes

Reconcile monthly retirement contribution statements

Counsel new employees on retirement plans and potential retirees on applications, presenting at new employee orientations

.

ACCOUNTING TECHNICIAN II (PAYROLL) - CITY OF SEATTLE, SEATTLE MUNICIPAL COURT

JANUARY 2001 – JANUARY 2006

Responsible for all payroll duties for over 300 court staff employees

Completed the implementation of new electronic payroll system, training all staff on the transition from paper time cards to using their pc for time recording.

Maintain job-aids and tutorials for training new staff and managers on the use of the time keeping system

Process accounts payable for all jurors and witnesses weekly

Support the HR Specialist with benefit coordination, Workers’ Compensation and FMLA issues, and hiring process and presented benefit information at new employee orientations.

Interpret and enforce all guidelines set by multiple union Bargaining Agreements, and FLSA

Audit manual and online time sheets, ensuring all necessary back-up paperwork is present per city ordinance

EDUCATION

WESTERN WASHINGTON UNIVERSITY, BELLINGHAM, WA

BACHELOR OF ARTS – SOCIOLOGY & PSYCHOLOGY 1992

BELLEVUE COLLEGE, BELLEVUE, WA

ASSOCIATES OF ARTS AND SCIENCE – ACCOUNTING 1989

CERTIFICATIONS

COMMUNICATION

Currently preparing for Sept 2016 Certified Payroll Professional exam

A professional in written and oral communication. Successful power point webinar presentations of time keeping and payroll to managers or staff for training and reporting purposes. Demonstrated ability to write database and software tutorials for staff to follow while learning new functions.

LEADERSHIP

Completed the Planned Parenthood Federation of America’s Management Mastery Series

Awarded for Employee Excellence, 2008 at Charles River Clinical Research

Outstanding Customer Service Award, 2003 City of Seattle

Outstanding Teamwork Award, 2003 – City of Seattle

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