JERRY M. WHITAKER

***** ***** ****** **

Tampa, FL 33635

+1-813-***-****

acuirh@r.postjobfree.com

IT PROFESSIONAL

IT professional with experience in leadership, mentoring, SQL Server, QA testing, SAP, project management, Microsoft infrastructure, software development, and enterprise rollouts. Possesses strong hardware knowledge and experience. Confident, with the ability to quickly learn new areas and achieve success quickly. Self-motivated, flexible, and works easily with others toward goals for success of the team. Can identify issues, form hypothesis, design and conduct analysis, synthesize conclusion into recommendations and implement changes.

PROFILE

Microsoft Certified Systems Engineer

SAP Certified Associate

ITIL Foundation 2011 Certified

Energetic, problem-solving professional with a broad range of experience and achievements as a senior IT consultant and QA team lead

Project management, mentoring, team lead experience

Very strong at building new procedures and methodologies in QA and entire SDLC

SQL Server DBA in development, QA, and production environments

SSIS and SSRS reporting experience

Supported 800+ SQL Server installations

Excel at SQL Server maintenance and production DBA duties, including backup and disaster recovery planning

Experience in public education, pharmaceutical, healthcare, dental, financial, software, hardware, internet advertising, oil and gas, and retail supermarket verticals

Experience with various SAP modules

Strong scripting and software deployment skills and experience

Able to quickly learn new systems or technologies by leveraging past consulting engagements

Strong infrastructure engineer with extensive experience in large scale enterprise (800+ locations) design, upgrades, testing, configuration, and implementations

Senior consulting in customer-facing situations

TECHNOLOGY

Kuali, JIRA, MS Project, SAP R3 ECC 6.0, SAP IS-OIL, HPM, TSW, SAP SCM, SAP MM, SAP FICO, SAS, ITIL, HPQC 11.0, Rational ClearQuest, Requisite Pro, QA, CRM, AR, AP, PR, GL, WSS, MOSS, SSIS, SSRS, SSAS, SQL Server 2000/2005/2008R2, Sharepoint, FACETS, ICD10, HIPAA, Zadall, Powershell, MCSE, MS Word/Excel/Powerpoint/Project, Crystal Reports, SMS, IIS, IBM Websphere, Lotus Notes, Windows Server 2003/2008, Windows 7, AIX, Solaris, HPUX, VMWare ESX, Vsphere, NetBackup, EAI, PBX, IVR, Java, C, C#, PERL, VBScript, TCP/IP, DHCP, DNS, SNMP, SSH

PROFESSIONAL EXPERIENCE

Company: Michigan State University, East Lansing, Michigan, USA

Industry: Public Education

Position: Integration Manager

Period: July 2014 – October 2015

Project management office methodology setup

Drafting guiding principles and guidelines

Managing high visibility eProcurement project for University

Managing Finance and Data Services projects

Created 5 year and annual planning methodology

Performing 5 year and annual planning

Incorporating ITIL service approach within methodology

Company: IBM, East Lansing, Michigan, USA

Industry: Healthcare, Telecom

Position: SAP Test Lead

Period: July 2012 – July 2014

Worked closely with the client team in gathering business requirements

Wrote detailed test scripts to test the functionality of different areas

Executed manual test cases

Worked with HPQC 11.0

Performed system and integration testing

Wrote detailed documentation as required

Company: Delta Dental/Renaissance, Okemos, Michigan, USA

Industry: Dental

Position: SQL DBA Consultant

Period: January 2012 – July 2012

Performed SQL 2000, 2005, 2008R2 upgrades and migrations

SSRS report creation, SSIS

Created custom SQL jobs for database maintenance through TSQL scripting

Developed stored procedures for DB maintenance: check integrity, update statistics, backups

Deployed SQL patches

Vsphere client

Company: Independent, Tampa, Florida, USA

Industry: Energy/Retail/Financial

Position: Independent IT Consultant

Period: July 2007 – January 2012

Windows server enterprise upgrades

SQL Server installations, maintenance, and upgrades

Setting up QA methodology, test plans, test cases

SAP upgrades, testing, configuration, and implementations

Data migrations to SAP systems

SAS Analytics

Wrote detailed test scripts

Executed test cases

Documented configuration for the system

Company: Publix Super Markets, Lakeland, Florida, USA

Industry: Retail

Position: Senior Systems Engineer Consultant

Period: October 2003 – July 2007

Windows Server, SQL Server, VMWare ESX provisioning

HP DL360 data center server builds

Deployed SAN-attached solutions on Windows 2003 for SQL Server enterprise applications

Windows Server 2003 enterprise troubleshooting and deployment to 500+ servers

Operating system upgrades from Windows Server 2000 to 2003

Change control management with RFC and change control records

Created Crystal Reports

SQL database migrations and upgrades for Viewstar optical storage system

Earned top level system security access

Company: Publix Super Markets, Lakeland, Florida, USA

Industry: Retail

Position: SQL DBA Consultant

Period: March 2003 – October 2003

SQL Server DBA – installations, configurations, maintained instances, administration

Mentored junior SQL Server DBA for client

Installed, configured, and maintained instances for SQL Server

Administered user’s access by configuring security rights and permissions

Consolidated numerous SQL instances/databases for data consolidation project

Wrote and tested scripts with tools to deploy service packs

Deployed security patches to 100+ SQL 2000 enterprise servers

Supported clustered SQL 2000 system for critical application

Upgraded servers from SQL 6.5/7.0 to SQL Server 2000

SQL scripting, database creation, and data movement

Configured servers with performance counters for system monitoring

EDUCATION

SAP USA – SAP Oil & Gas Supply Chain Planning and Execution Certification

SAP USA – SAP MM

SAP USA – SAP FICO

USA – ITIL Foundation Certified

Microsoft USA – Microsoft Certified Systems Engineer

Microsoft USA – Microsoft Business Intelligence – SQL Server 2008/R2 SSIS, SSAS, SSRS

Microsoft USA – Sharepoint and MOSS

IBM USA – IBM Certified Specialist - Middleware

University of South Florida, Tampa, FL

MS Entrepreneurship in Applied Technology

Michigan State University, East Lansing, MI

BS Computer Science – Minors AstroGeology/Electrical Engineering

INTERESTS

College Sports, Bridge, Financial Markets, International Travel

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