Shana Gainer, RHIT
**** *. ******* ****, **** ***
Tampa, Florida 33609
acuikx@r.postjobfree.com
acuikx@r.postjobfree.com
Credentialed HIM professional with over 10 years’ experience training and supporting multiple software systems. Able to perform on-site paperless assessments, explain complex systems in simple terms and train both one on one and large group settings. Management experience in both Health Information and Patient Access. Able to work remote and travel without limitations.
Experience
HIM Business Analyst, TEK Systems, Inc., Denver, Colorado (2013-2016)
Discovery to Implementation, build requirements, workflow analysis, project management
On-site support during Epic EMR implementation and lifecycle of project
One on one training with clinic staff, including providers on document retrieval
Mentor for new hires
Epic Ambulatory software, OnBase scanning, Visio Workflows, GAP Analysis
Instructor/Implementation Specialist, Medhost, Inc. (HMS), Nashville, TN (2006-2013)
Implementation specialist for HIM, Transcription and Scanning Applications
On-site support during Medhost implementation and lifecycle of project
SME for HIM, Transcription, Electronic Signature Capture, Scanning and Security
One on one training with hospital staff, including providers on electronic signature
Led Digital Patient Record deployment, received “Key Contributor Award”
Medhost (HMS) software, AS400, Clinical View-Java Applications and Kofax scanning
Manager Patient Access, HCA Patient Account Services, Nashville, TN (2001-2006)
Managed patient access staff and financial counselors for 600+ bed facility
Tracked self-pay patients and out of network claims
Data analysis, financial reporting, upfront collection goals
Meditech software
Director Health Information, NHC Health Center at Richland Place, Nashville, TN (1997-2001) Maintain HIM department policy and procedures set forth by NHC.
Knowledge of regulations, survey process and professional standards of practice pertaining to long term care.
Actively involved implementation of PPS, Prospect Payment System.
Education and Affiliations
Volunteer State Community College, A.A.S. Health Information Technology
Courses completed towards Bachelor of Arts in Management & Human Relations
Registered Health Information Technologist with AHIMA
Currently enrolled in Certified Healthcare Data Analytics, expected certification May 2016
References available upon request