REBECCA ROBERTS
*** ****** ***** ***** ***** Airy, GA 30563 706-***-****
WORK EXPERIENCE
LOWE’S HOME IMPROVEMENT, ATHENS, GEORGIA
CUSTOMER SERVICE MANAGER, MAY 1992 – MAY 1993
In charge of customer returns and exchanges
In charge of the Lay-a-way department
In charge of employee’s insurance claims for medication reimbursement
Answered customer calls and routed them to the correct department
Made schedule’s for all cashier’s and employee’s at the Customer Service Desk
Counted down till’s at the end of each shift with the cashier’s to make sure they balanced
Helped with loss prevention
Ran register’s when needed
When opening in the morning, it was my responsibility to make sure all cash drawers were prepared and correct
When closing at night, it was my responsibility to make all drawers was counted down correctly. Made deposits and ran nightly reports
CALFEE CONSTRUCTION COMPANY, ATHENS, GEORGIA
OFFICE MANAGER, JUNE 1993 – FEBURARY 1994
In charge of (Accounts Payable) A/P and (Accounts Receivables) A/R using Peach Tree Software
In charge of payroll for employee’s and sub-contractor’s
Scheduled job’s for (5) truck’s and numerous sub-contractor’s on a daily basis, and routed them to new jobs using a radio system
Answered customer calls for estimates on home improvement and repairs
Kept filing up to date
Printed W-2’s for employee’s and 1099’s for sub-contractors at the end of the year
Mailed out mass mailings to promote business
ATHENS SIGN COMPANY, INC., BOGART, GEORGIA
OFFICE MANAGER, FEBUARAY 1995 – 2002
In charge of A/P and A/R using Peach Tree Accounting Software
Made daily deposits and entered into the computer
In charge of past due collections for A/R. When I started there were many past due accounts. I managed to collect all the past due accounts. And kept them current.
Answered customer calls. If there was anything I could help them with. I did. If not, I’d route their call to one of our salesmen.
Ran daily, weekly, monthly and yearly financial reports.
Took customer work orders and entered in the computer
Scheduled job’s/install’s for (2) trucks
Obtained permit’s for local and out of state job’s
Customer Rep and PR work
In charge of quarterly IFTA/Fuel Taxes
Rented equipment if needed for local and out of town job’s
Knowledge of Purchase orders being used
Printed 1099’s and W-2’s
SILVER SPOON RANCH, COMMERCE GEORGIA
OFFICE MANAGER, APRIL 2003 – FEBUARY 2004
Handled A/P and A/R for (3) separate Company’s. All owned by the same Employer
(1) Leasing land for cattle(2) Limousine rental (3) Helicopter rental
Using Peach Tree Accounting Software
In charge of keeping the check book balanced daily
Made daily deposits. Recorded in the check book and the computer.
Answered customer calls and routed the to the correct person CANNON FINANCIAL SERVICE’S, ATHENS, GEORGIA
RECEPTIONIST, MAY 2004 – FEBUARY 2005
Answered customer calls and routed them to their investment brokers
Data entry
Processed paperwork for several investors
Scheduled appointments for customers to meet with their investment brokers
If customer wanted to with drawl money from their 401k, I would make sure they received the correct paper work to do so
EDUCATION
GED, ATHENS, GEORGIA
ADDITIONAL SKILLS
Detail oriented
Proficient in Quick Books
Proficient in Microsoft Word, Excel, Office, etc. REFERENCE’S
Mr. David Abbot 405 Hwy. 197 Mount Airy, GA 30563 706-***-**** Mr. Lee Hamlett 1470 Malcom Bridge Rd. Bogart, GA 30622 706-***-**** Mr. Mike Johns P.O. Box 1231 Clarkesville, GA 30523 706-***-**** To: Rebecca Roberts
From: Donna Hamlett
To Whom It May Concern,
Rebecca Roberts worked for me as my personal Secretary, Bookkeeper and Office Manager from February 1995 thru January 2002.
I recommend her highly for several reasons: dependable, personable, accurate, honest and team player. And just a joy to work with. She was a real go getter. Worked without supervision. And in a timely manner. Her duties were widely varied and she handled them all well. She used Peachtree Accounting as well as QuickBooks Pro. She did A/P as well as A/R. She did a great job collecting past due accounts. She printed out weekly, monthly and year end reports. She printed out W-2’s as well as 1099’s. She ordered supplies for the office as well as the shop. She estimated and sold signs. She was just an all around great employee.
She typed all of our letters and proposals. She set up a file system and could put her hands on anything asked for within seconds.
She was very good on the phone and with our Customers. I had many compliments on her while she worked for me.
She will be an asset to any company she works for. Sincerely,
Donna Hamlett
President Athens Sign Company, Inc.