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Customer Service Medical

Location:
Henderson, NV
Salary:
open
Posted:
April 27, 2016

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Resume:

Debbie Ferre, CPT acui14@r.postjobfree.com

**** ***** ******** *******, #*** Las Vegas, NV 89183 702-***-****

Summary of Qualifications

Dependable medical professional who displays excellent medical training and experience (Phlebotomy). Adept at following instructions while being able to take initiative. Reputation as a self-directed professional with the proven ability to efficiently accomplish assigned duties. Personable with a positive attitude – interface effectively with patients, families, and nursing staff. Work well as part of a multi-disciplinary health care team while consistently providing quality patient care. Communicate clearly and effectively with diverse populations in written and verbal formats. Equipped with an excellent work ethic, a strong sense of responsibility and leadership, and a commendable track record of dependability, pooled with absolute integrity.

Exceptional Interpersonal and Communication Skills – Skilled in promoting confidence and maintaining long-term relationships while successfully interfacing with a wide range of people from diverse backgrounds.

Problem Solving – Proven ability to troubleshoot and develop both creative and innovative solutions to health care challenges. Successfully manages patient change and assists them in the next phases of their care.

Work Ethic and Professionalism – Solid professional standards and a strong background in patient care. Maintains focus on achieving bottom line results while taking initiative to resolve patient health care issues.

Education / Certifications

Kofe Institute Las Vegas, NV

Phlebotomy Technician Certification (CPT) – Laboratory Assistant February 2016

American Red Cross Las Vegas, NV

BLS/CPR (Adult, Child, and Infant Certificate) January 2016

Basic First Aid Certificate January 2016

National Laser Institute – Scottsdale, AZ 2012

International School of Cosmetology – Walnut Creek, CA 1995

Professional Experience

Valley Medical Center Las Vegas, NV

Externship – Phlebotomist January 2016 – February 2016

Obtained blood samples for medical testing and transfusion through veinpuncture or capillary puncture.

Followed established infection control and safety procedures to carry out daily phlebotomy functions.

Prepared blood-collecting equipment, drew blood, and safely stored/transported samples to laboratory.

Built trust and minimized patient discomfort during procedures while efficiently collecting specimens.

Experienced in giving injections, explaining treatments, and performing routine laboratory tests.

Duties included: blood draws, inventory, customer service, specimen preparation for analysis, delivery of lab reports to doctors, disinfecting patient rooms, daily quality improvements, and keeping logs up to date.

Monitored patients to determine condition, which included: checking vital signs and ensuring administration of procedures. Assessed the patient's mind frame and attempted to relieve anxiety of patients.

Provided quality direct patient care ranging from taking/reporting vitals, scheduling care, coordinating procedures, and assisting with administrative functions including daily documentation production.

Replenished medical supplies as needed, and obtained required signatures on patient consent forms.

Kept up to date on appointments; organized/updated required files according to strict HIPPA guidelines.

Led in assigned medical duties and fully participated in conducting all aspects of patient health care.



Contact this candidate