Customer Service Administrative Assistant
Resume:
Kerri Minor
*** **** ****** *******, *****, Alabama, US
Mobile Phone: 205-***-****
E-mail: acuhlv@r.postjobfree.com
OBJECTIVE
Seeking a position which would allow me to demonstrate my professionalism and versatility as a Security Officer, capable of working independently and in a team (or as a team leader) with equal enthusiasm.
WORK EXPERIENCE
Transportation Security Administration/ Birmingham, AL
Screener November 2007 - present
1. Provide frontline security and protection of travelers, airports and airplanes by identifying dangerous objects in baggage and on passengers.
2. Responsible for preventing those objects from being transported onto aircraft by utilizing diverse, cutting edge electronic detection and imaging equipment in a courteous and professional manner.
3. Maintain focus and awareness and work within a stressful environment.
4. Make effective decisions in both crisis and routine situations.
5. Display a high level of effort and commitment toward performing my job.
6. Pursue self-development thru repetitive and constant training.
United States Postal Service/ Empire, AL
Carrier November 2006 - November 2007
1. Performed routine postal work in the handling, delivering, and collecting of incoming and outgoing institutional mail and parcels throughout the assigned route.
2. Delivered mail from the United States Post Office to designated buildings and offices
3. Collected out-going mail and parcels to be processed through the campus post office.
4. My duties also included performing such related tasks as sorting incoming mail and loading and unloading trucks as required.
5. Most work is performed with little direct supervision and is normally reviewed through observation of performance and results.
ITT Technical Institute/ Bessemer, AL
Administrative Assistant April 2006 - November 2006
1. Organized bi-monthly meetings to discuss accomplishments, issues and room for improvement.
2. Trained and managed four employees
3. Performed human resource functions such as performance appraisals and corrective action.
United States Army/ Ft. Campbell, KY
Customer Service/Secretary August 2001 - September 2005
My duties included, but were not limited to:
1. Typing and clerical duties.
2. Provided technical guidance on administrative matters to typists and clerical personnel.
3. Proofread correspondences for format, content, and use of authorized abbreviations.
4. Responsible for answers inquiries from staff and advised personnel on administrative and clerical matters.
5. Setup and maintained logs, rosters, status boards, charts and graphs for department personnel.
6. Composed routine correspondence for weekly staff meetings.
7. Initiated and renewed security clearances for a staff of over 300 personnel.
8. Held a TS SCI security clearance throughout my enlistment.
EDUCATION
High School Diploma,
May 1998
Meek High School Arley, AL
Bevill State Community College
Sumiton, AL
SKILLS
Excel
Word
Access
Type 50+ wpm
Ability to retain confidential information
Able to delegate duties to other team members
REFERENCES
Fuller Mitchell
Training Supervisor U.S. Army
Karen Turner
Security Inspector, TSA
Crystal Harmon
Financial Administrator, City of Birmingham
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