ADOLFO GONZALEZ

**** ***** ******* **** *** Bernardino, California

909-***-**** acuh79@r.postjobfree.com

HEALTHCARE MANAGER-EDUCATOR

Skilled and dynamic management professional leveraging Master of Healthcare Administration degree for transition into high quality Health Care Administration. Full scale operations management experience including budgeting and financial management and projections, talent sourcing and development, compliance, and successes in profitability and market share growth, while maintaining stellar service levels and minimal overhead. Well versed in client relationship establishment and management, sales forecasts, performance management, and executive communication driving seamless operations and maximum profitability.

Budgeting Cost / Benefit Analysis Expense Control Financial Statements Reporting Consulting

Project Management Restructuring Strategic Planning Team Leadership Process Improvement

Recruiting Training / Development Performance Management Client Relations Needs Assessment

Presentations / Public Speaking Event Planning Customer Service Social Media Public Relations

Logistics Vendor Relations Operations Management Scheduling Risk Management

OSHA / Regulatory Compliance Customer Satisfaction Community Outreach

PROFESSIONAL EXPERIENCE

DESERT OASIS HEALTHCARE, Palm Springs, California 07/2006 – 05/2015

Healthcare Management Organization.

Health Education Manager

Promoted from Health Education Coordinator to Health Education Manager developing and growing key business relationships. Sources, on-boarded, developed, managed, and evaluated personnel including handling task delegation and performance management. Identified and resolved issues and conflicts within health education team ensuring optimized engagement and productivity. Designed and facilitated continuing education opportunities for all staff enhancing knowledge and skills. Established and continually managed health education program expectations with team members and other stakeholders. Oversaw preparation and analysis of reports, proposals, and presentations. Created and managed annual budget bolstering training and material purchases, and collaborated with directors, provider relations, and other departments in the coordination of educational programs supporting effective marketing program.

Achievements:

Increased appointments from 250 to 800, within 30 days for Diabetes Senior Clinic.

Boosted revenue through strategic management of the implementation of seven new educational programs including Smoking Cessation, Childhood Obesity Prevention, Stress Management, Congestive Heart Failure, Coronary Disease, Hip Replacement, and BLS for healthcare professionals, as well as streamlining scheduling processes.

Improved kept appointment metrics from 45% to 95% by introducing a new system of call 24 hours prior to patient appointment and mailed letter with appointment information to patients and physicians.

Facilitated increased education material for patients through strategic negotiations with Merck Pharmaceutical representative for branding and obtaining diabetes educational materials for patients.

ADOLFO GONZALEZ

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COUNTY OF SAN BERNARDINO PUBLIC HEALTH DEPARTMENT NUTRITION PROGRAM

San Bernardino, California 02/2002 – 06/2006

Dedicated to health promotion and disease prevention.

Health Education Assistant

Identified community education needs concerning nutrition education, health promotion projects and delivered key contributions to planning, development, and evaluation of grant requirements. Promoted health education, coordinated and executed advisory committee meetings supporting assigned project implementation. Created educational materials including pamphlets, posters, flyers, and materials for mass media release. Provided consulting to public health department staff, other health professionals, county employees, and members of the community on health education related to chronic disease prevention, and psycho-social dynamics involved when working with Latino community members. Trained and supervised health educator volunteers, as well as organizing and managing numerous programs including San Bernardino and Riverside Health Counties Collaborative, California Bone Health Campaign, and You Can! Steps to Healthier Aging Program.

Achievements:

Enhanced community awareness and recognition by participating in radio, TV, and newspaper interviews.

Successfully opened 5 senior community centers servicing 1k community members, within 3 months.

Grew San Bernardino and Riverside Counties Health Collaborative from 20 community organizations to 75 organizations, within two years by communicating with and on-boarding community leaders, national agencies, healthcare institutions, schools, and university system.

MEDICAL CAREER COLLEGE, Rancho Cucamonga, California 01/2001 – 06/2002

Vocational and technical career college offering a variety of education programs.

Medical Assistant Instructor

Instructed students in medical assistant theory, medical terminology, clinical laboratory, phlebotomy cardio-pulmonary resuscitation, and electrocardiogram. Led classes in medical ethics, medical billing, medical coding, and computer skills, while promoting and evaluating student medical skills.

Achievements:

Facilitated higher than average scores for all students through development and implementation of positive reinforcement reward system for adult learners.

Increased job opportunities for students 30-50% by collaborating closely Job Placement Coordinator reaching out to private medical offices for internship opportunities.

ARROWHEAD ANESTHESIA ASSOCIATES MEDICAL GROUP, Colton, California 09/1989 – 08/2000

Providing technical medical services for the anesthesia department benefiting Arrowhead Medical Center patients.

Anesthesia Lead Technician

Performed clinical evaluation and preoperative anesthesia assessment, trained nurse anesthetist students on phlebotomy techniques and daily operations of the preoperative clinic, and handled monitoring of patients and phlebotomies within pre anesthesia-surgical room. Educated and communicated with patients regarding anesthesia options, risks, and benefits in Spanish and English Languages. Assisted during invasive monitoring such as Arterial, Cardiac, and Central Venous Pressure Lines, as well as special anesthesia procedures including Difficult Airway Intubations and Regional Anesthesia. Performed electrocardiogram and phlebotomy, and served as a direct liaison between medical staff and vendors.

ADOLFO GONZALEZ

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Anesthesia Lead Technician – ARROWHEAD ANESTHESIA ASSOCIATES MEDICAL GROUP, cont…

Achievements:

Garnered promotion from Anesthesia Technician to Anesthesia Pre-Operative Clinical Facilitator.

Boosted efficiency and productivity 100% due to bilingual (English/Spanish) and anesthesia clinical skills.

EDUCATION / CERTIFICATIONS

Master of Healthcare Administration (MHA) – Gerontology (02/2011)

University of Phoenix

Master of Health Services Administration / No Thesis (06/2006)

California State University, San Bernardino

Doctor of Medicine Anesthesiologist (02/1989)

Universidad de San Carlos de Guatemala

BLS Certified Instructor Smoking Cessation Clinical Facilitator

Certified Phlebotomist and instructor Certified Medical Assistant Instructor

PUBLICATIONS / PRESENTATIONS

Anesthesia Management in a Patient with Acute Heart Attack

– Guatemalan Anesthesia Society Magazine

Meperidine as a Single Anesthetic in Spinal Block and Pain Control

– Colombian Anesthesia Society Magazine and Yucatan Anesthesia Society Magazine

TECHNICAL SKILLS

Microsoft Office Suite Statistics / EMR- NextGen Scholar Web Research

Community Education Outreach Presentations • Social Marketing

FAMILIAR LANGUAGES

Spanish – Fluent

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