Carolyn Suchocki
**** *. ** **. ***. ***, Odessa, Texas 79762
Phone: 414-***-**** Email: acugvn@r.postjobfree.com
Education HU - Hamburger university, Oakbrook Ill, December 2007 Certificate, Restaurant Management
NWTC, Marinette WI., April 2005
None, CNA
Skills Reading Comprehension
Speaking
Management of Material Resources
Management of Personnel Resources
Time Management
Judgment and Decision Making
Active Learning
Operation and Control
Accomplishments & Awards Dean’s List, 2007
Team Leadership award, 2007
OSHA - confined work space hazard chemical and safety certified, 2015
Work Experience Office Assistant, Jesse A. & Anne W. Carrillo dba / McDonald's, 101716 Sate Highway 191 Suite 11 Midland, Texas 79707, November 2011 - March 2016
Orientation - Employee file, electronic I-9, W-4 form, explanation of company policies, entering employee in the system in the correct store, and sending paperwork to payroll. Hospitality and harassment/discrimination seminars.
Customer Service Manager- Received all customer complaints and responded to all them in a timely manner and kept records of all customer interactions.
End of Month - Received all end of month paperwork, gathered any missing reports, double checked all 14 stores numbers and reconciled them to stat reports, entered into excel program.
Payroll - Helped with receiving and distribution of company payroll.
Employee Recognition Programs - Birthdays, Employee of the Month, Manager of the Quarter, Years of Service Awards.
Company News Letter - Designed and wrote company newsletter with contributions from C.O.O., Director of operations, Area Supervisors, Training Department, and Human resources.
Reception duties - answering phones, taking and delivering messages, guest interactions, cleaning and stocking of all office areas, receiving deliveries, employee file maintenance, customer and employee accident claims, and office security. Tools & Technology Windows, excel, copier, fax machine, email, calculator, print master Volunteer Work Volunteered after hurricane Katrina.