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Customer Service Office

Location:
Cleveland, OH
Posted:
April 22, 2016

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Resume:

MELISSA D. KENNEDY

**** **** ***** ******

Cleveland, Ohio 44111

216-***-****

acugv7@r.postjobfree.com

RESUME OBJECTIVE To obtain a challenging position with a secure and stable organization where I can be a member of a team and utilize my experience to the fullest. Gaining such employment will allow growth in a motivating and positive career path.

HIGHLIGHTS OF QUALIFICATIONS

Work Well Under Pressure

Excellent Communication Skills

Follow Directions Well & Works Well With Minimum Supervision

Documentation/Filing/Faxing

General Office/Phone Skills

Proficient in Microsoft Office

Education

2009 – 2010 Kaplan Career Institute Brooklyn, Ohio

Medical Office Specialist Diploma, 3.65 GPA

Midpark High School General Studies Diploma 2.95 GPA

EXPERIENCE

December 2010-April 2016 H&R Block

Cleveland, Ohio

CSP (Customer Service Professional)/Tax Associate

Answer phone Filing/Fax Machine &General Office Duties

April 2011- June 2011 Staffinders

Independence, Ohio

Data Entry Professional

Enter information into computer for tax purposes

April – May 2010 Diplomat Health Care North Royalton, Ohio

Medical Office Specialist Externship Medical records, filing, data entry, received incoming phone calls & general office duties

June 1998-Jan 2010 St.Elias Culture Center Brooklyn, Ohio

Banquet/Catering

Banquet Set-Up Serve Food Supervise Others General Kitchen Duties



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