Nicholas Montgomery

**** ********* ** acugum@r.postjobfree.com 813-***-**** Mobile

BRANDON, FL 33511 813-***-**** Home

Career Overview

Expert QA/Tester with Prior Development Experience and a Multi-Year Record of Proven Results

Designed, developed and supported user interface testing apps and regression testing software.

Tested software applications for reliability and stability.

Developed test plans, QA processes and test cases for product management / dev teams.

Implemented testing programs to perform quality assurance activities on numerous applications including negative testing and usability.

Specialized training in Selenium WebDriver and LoadRunner Scripting, Execution and Analysis.

Led projects performing quality assessments that exposed security flaws, revealed defects and identified areas for optimization.

Developed software testing policies, best practices and guidelines.

Maintained database(s) utilizing defect analysis, surveys and functional user review meetings.

Coordinated with product development teams and software engineers to recommend solutions that maximized performance and efficiency.

Created quality assurance documentation and reports using a variety of diagnostic tools.

Designed automated testing scripts with oversight for deployment of tests by QB analysts.

Accomplishments

Lead CM QA testing environmental build out engineer -> BA/QA related – Tested, analyzed and managed all phases of new / updated system roll-outs

Developed / improved quality standards for performance & reliability improving service levels by up to 50%

Lead member of VERIZON FIOS FTTP QA Command Center streamlining the testing environment for various product roll outs that reduced time to production by up to 60%

Work Experience

VERIZON Communications – Senior Quality / Stability Analyst- 04/2014 - 03/2016 - Tampa, FL.

Reported directly to the program manager creating testing strategies while working closely with business analysts, architects, project managers, and developers.

Designed, implemented and monitored software / hardware solutions with the highest levels of reliability, availability, and serviceability (RAS) possible.

Monitored 1000’s of systems for continuous availability and created command level outage bridges to analyze the cause of system outages

Any outages were first corrected and then a through root cause analysis was performed that required responsible system ownership to correct and certify any and all systems that were part of their portfolios to be certified as error free.

JP Morgan Chase – Senior Quality Analyst / Engineer - 04/2013- 04/2014 - Tampa, FL.

Lead CM QA testing environment build out engineer.

DBA with any maintenance & development related changes. This includes DB2 table definitions, loads, and unloads, alters and create definitions

CICS administrator charged with CSD cleanup and maintenance of 20 regions.

VB-scripting coding for new and existing applications.

Created & maintained the MQ series Queues for all levels of the software development lifecycle.

VERIZON Communications – Quality Analyst / Senior engineer 03/2001- 03/2013 - Tampa, FL.

CM QA testing environment build out engineer /Workflow development Collaborated with designers to create clean interfaces and simple, intuitive interactions and experiences.

Continually established clear operational specifications and formulated software requirements.

Support Development and QA test environment builds including DB2 table definitions, loads, and unloads, alter and create definitions for CICS and MQ resources, modify/delete/define of SEQ and VSAM files, and maintain TSO PDS project structures.

Developed and implemented unit and integration tests to deliver high quality features.

Wide experience with the COFee front end and all of the provisioning systems within the backend. This includes, IVAPP, VMobile, VForce and so forth.

Coded and delivered software solutions consistent with the product road map and released plan milestones. Logging, analyzing and managing queries, problems and incidents to resolution

Helped drive continuous improvement within the team as it relates to incident, problem and change management excellence.

IBM/AT&T Global – Senior Engineer/Business Analyst 09/1998 to 03/2001 Tampa, FL

Qualifications

Business Analyst / Stability Engineer

Requirements / Process use management

HP QC / ALM / QTP Manual / automated testing

Selenium / Load Runner/ Avaya / WinMerge

VB-JAVA Scripting / ASP.Net / PHP / Perl

WinTask / MS SQL Studio/ ClearQuest

DBA / DB2 / MS SQL / Oracle / Crystal Reports

Advanced SQL constructs and usage

Education and Training

Master of Science MS-CIS / University of Phoenix 4.0 GPA CIS / Financial/Accounting courses Software Design courses / Computer System Architecture courses / Systems Administration courses

Bachelor of Arts BA / Business Administration / University of South Florida (USF) Tampa, FL Business Administration courses / Software Design courses / Computer System Architecture courses

CISSP Certification Training- Villanova / Philadelphia, PA Computer Information Systems Security Certificate courses

Contact this candidate